Hotel Palazzo Grillo

4.0 star property
Hotel with a 24-hour front desk, a short walk to Old Port

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Palazzo Grillo

Exterior detail
Deluxe Quadruple Room | Premium bedding, down comforters, memory foam beds, blackout drapes
Luxury Double Room (Sofa Bed) | Premium bedding, down comforters, memory foam beds, blackout drapes
Interior
Terrace/patio
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
  • Housekeeping
  • Laundry
The price is ¥18,467
¥21,617 total
includes taxes & fees
Dec 25 - Dec 26

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 10 of 10 rooms

Luxury Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

Elite Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Classic Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Blackout drapes/curtains
Down duvet
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Sofa bed - double
Down duvet
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Classic Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Blackout drapes/curtains
Down duvet
Hair dryer
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

Comfort Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Suite, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Memory foam bed
Blackout drapes/curtains
Down duvet
Hair dryer
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Luxury Double Room (Sofa Bed)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Memory foam bed
Sofa bed
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Down duvet
Memory foam bed
Blackout drapes/curtains
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
16123, GE, Genoa, Piazza delle Vigne 4

What's nearby

  • Old Port - 4 min walk - 0.4 km
  • Aquarium of Genoa - 6 min walk - 0.5 km
  • Piazza de Ferrari - 7 min walk - 0.6 km
  • Genoa Port Center - 9 min walk - 0.8 km
  • Port of Genoa Cruise Ship Terminal - 3 min drive - 1.8 km

Getting around

  • Genoa Piazza Principe Station - 16 min walk
  • Cristoforo Colombo Airport (GOA) - 9 min drive

Restaurants

  • ‪Tazze Pazze Caffetteria Gourmet - ‬2 min walk
  • ‪Scurreria Beer and Bagel - ‬2 min walk
  • ‪Klainguti - ‬1 min walk
  • ‪Ostaia De Banchi - ‬2 min walk
  • ‪Ombre Rosse - ‬1 min walk

About this property

Hotel Palazzo Grillo

Upscale hotel near Old Port
Close to Port of Genoa Cruise Ship Terminal, Hotel Palazzo Grillo provides a terrace, an arcade/game room, and a library. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), multilingual staff, and tour/ticket assistance
  • A water dispenser, smoke-free premises, and a billiards/pool table
  • Concierge services, a 24-hour front desk, and 1 meeting room
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Palazzo Grillo feature thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
Extra amenities include:
  • Memory foam beds and down comforters
  • Bathrooms with showers and bidets
  • Flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping, and phones

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 24 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 969 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 1545
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 24 per day(1969 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 010025-ALB-0020

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Palazzo Grillo
Hotel Hotel Palazzo Grillo Genoa
Genoa Hotel Palazzo Grillo Hotel
Hotel Hotel Palazzo Grillo
Hotel Palazzo Grillo Hotel
Hotel Palazzo Grillo Genoa
Hotel Palazzo Grillo Hotel Genoa

Frequently asked questions

Is Hotel Palazzo Grillo pet-friendly?

Yes, Hotel Palazzo Grillo allows cats and dogs (limit 1 total). There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Palazzo Grillo?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Hotel Palazzo Grillo on Dec 25, 2024 start from ¥18,467, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Palazzo Grillo?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Palazzo Grillo?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Hotel Palazzo Grillo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Hotel Palazzo Grillo located?

Located in Genoa Historical Centre, this hotel is within a 5-minute walk of National Gallery of Palazzo Spinola and Old Port. Port of Genoa Cruise Ship Terminal is 1.2 mi (1.9 km) away. Genoa Piazza Principe Station is 16 minutes by foot and Genoa Genova Brignole Station is 25 minutes.

Hotel Palazzo Grillo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 233 out of 319 reviews" "
Rating 8 - Good. 67 out of 319 reviews" "
Rating 6 - Okay. 14 out of 319 reviews" "
Rating 4 - Poor. 3 out of 319 reviews" "
Rating 2 - Terrible. 2 out of 319 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mikhail

Traveled with partner
Liked: Cleanliness
Nice old town area, good breakfast, professional service
Stayed 3 nights in Nov 2024

6/10 Okay

Judaline

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Had to carry our luggage’s to two different flight of stairs going to our room and was too difficult to maneuver our big luggages. Not accessible to vans or transpo, you have to walk to the hotel about 4 minutes.
Stayed 1 night in Oct 2024

10/10 Excellent

John Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff went out of their way to help us when we were unable to locate the restaurant we had booked.
Stayed 3 nights in Oct 2024

6/10 Okay

Hadar

Traveled with family
Liked: Staff & service
the room got stairs so the toilet is down and the bed is up. should we take the luggage up , or keep them down?! "the living room down was small ,even the TV 21 ".small step 10 cm after you enter , big falling risk. no view and a cafe / bar in the square noise from morning until late at night. we need to walk 500 m from the parking in a very bumpy road.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebeca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff very helpful. The location is walkable to the sites.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful and the property was charming and right in the heart of the historic district.
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely hotel, very niche, it was good experience
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin, Pittsburgh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in the middle of town
Stayed 2 nights in Oct 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and great staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Paige

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful reception staff. Received 2 great dinner recommendations. Very accommodating and helpful. Easy to get around on foot. Beautiful old palazzo that has been updated. Comfortable accommodations.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daysha

Liked: Amenities
Great location, walkable to many restaurants, vibrant squares and cafes. A little challenging to find since you can get taxis directly to the , but we managed. Staff was so helpful.
Stayed 1 night in Sep 2024

10/10 Excellent

scott

Stayed 1 night in Sep 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful. It would be nice if the directions stated that taxis can and should take you to Piazza Campetto. Our cab dropped us off several blocks away making it confusing and difficult to find the property. That was the fault of irresponsible taxi driver, but it would have helped to know we should have been dropped off at that Piazza.
Stayed 1 night in Sep 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class Hotel
The Palazzo Grillo is a beautiful hotel with first class service and accommodations. Our train to Ventimiglia was canceled due to a strike, but the person at the front desk was able to recommend some options and later arranged for a taxi to take us there. We very much appreciated their help. Would highly recommend this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Jul 2024

10/10 Excellent

Petr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained property in heart of Genoa.
Stayed 1 night in Jul 2024

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel in a very old, elegant building. The square in front is very charming. Excellent, helpful staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

eugenia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice. It is very convenient because while it is in the downtown of Genoa it is away from the noise. The restaurant in front of the hotel is really good. The staff is helpful and very sweet. Over all I will not be returning to Genoa, yet I am glad I visited and experienced it. But Genoa is just not a place to go back, at least for me.
Stayed 3 nights in Jun 2024

10/10 Excellent

Karla I

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Génova Stay
We loved this hotel!! Amazing facility And Great service !!!
Stayed 1 night in Jun 2024

10/10 Excellent

Paraskevi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Clean rooms and lovely staff. There is a terrace at the top of the hotel which is open to guests. Had a glass of wine with friends prior to going to bed.
Stayed 1 night in May 2024

10/10 Excellent

roberto, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the late check out
Stayed 1 night in Jun 2024

8/10 Good

Dylan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe and a pleasant stay.
Stayed 2 nights in May 2024

8/10 Good

Ann

Stayed 1 night in May 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Exceptional hotel room fabulous great location close to everything would return
Stayed 2 nights in May 2024