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"I stayed here for the night before an early flight home. The long corridor painted black was a bit odd and eerie, but everywhere was spotlessly clean and modern. I was on the premium floor and had star treatment from the staff, as well as a free drink voucher. My room was the ‘comfort’ option, so the smallest, but it was a perfect size with a lovely bath (and products!). I could watch the runway from the bathroom! The breakfast was very, very good - loads of different options so I had a good fill before I left. There’s an easy checkout screen if you’re in a hurry, and the hotel will take your bags before checkin so you can walk around unburdened. I also got in an hour early for ¥2000 which was really helpful for me!"

"Love the convenience that they have airport limousine pick up and drop off. Clean facility, breakfast buffet was good. Walking distance to family mart, 7-11, shopping area. Nice view of skytree. "

"The hotel is very conveniently located just a 3-minute walk from Shinagawa Station. The room was carefully cleaned and feel good."

"Beautiful property, got to be on the 25th floor and saw mt fuji at sunrise.incredible!"

"Beautiful hotel with many amenities in the room. We booked an East wing family room for my family of three. It was very large with three twin size beds, a couch, a table with two chairs and two stools. Very clean and quiet. We stayed for seven nights so we felt very comfortable there. Staff was kind and attentive. Helped us send our bags to a different city. Two convenience stores and a Starbucks nearby. "

"Everything was amazing! The staff was so friendly and helpful with the check in/check out process. The room was cleaned every three days, which was very nice. Loved it here. Definitely will stay again"

"None"

"Good"

"Great service"