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"Incredibly quiet hotel in the airport. I didn't hear any noise. Supportive staff members."

"Great Services "

"All was good and was happy with my bag being able to be kept at concierge till we checked back again a week later. However my team of 5 were upset and unhappy when breakfast manager refused to let me take some bfast to go as it was too early and the manager at the bfast WAS INFLEXIBLE AND SAID NO DUE to company policy . U need to have hotel fix this nonsense and bad customer service as they would not let me take food to go when I COULD NOT EAT AT 6..30 am and this was very wrong !! Will appreciate a response all 5 of us booked in 3 rooms experienced this bad unusual behavior. We were NOT EATING AND TAKING TO GO !!"

"Location of this wonderful western style hotel, adjacent Yamashita park and short walk to China Town, was a bonus. The real pleasure, and why I'll be back, were the plushly appointed room -- with a long, deep bath!! -- and the personable, professional staff. Concierge went out of her way to promptly arrange parking and luggage storage tho we arrived hours early plus dinner reservations nearby. Monte Cristo breakfast (ham, cheese melt) was clincher. Five star accommodation that lives up to its reputation. "

"Great stay! Thanks so much. My suggestion would be to arrive at the buffet earlier for fresher food"

"Great stay with second to none hospitality and service. Hotel is located directly connected to the Queen's Court/Plaza and plenty of dining and shopping options in the immediate area. Nearly everything is within walking distance to include subways and the train station. Hotel does have parking available. Highly recommended. "

"Loved it!"

"We always stay here when we have to get on or off the Shinkansen as it is not too far. The variety of dining and shot options also make us want to stay here and it is not as chaotic as in Tokyo city centre or Shinjuku. We prefer this place as it is easily walkable to the shops and dining places we often go to as we know what we're getting. The staff are always friendly by and approachable. We also like the fact that when we request extra pillows they sent them right away. In other hotels, we are asked to come and get the pillow/s ourselves which is not so bad but the service at Prince Hotels are great usually. This is one of our fave hotels. Although our room with double beds was not as spacious as in similarly priced accommodation, we find it cater to our needs very well "

"Looks like an older building but everything was clean and the amenities were good. The front staff were very friendly. The free welcome drink bar was a nice touch and 7-11 right next door if you need anything. Very happy with the stay, especially considering it was reasonably priced."