From the moment we checked in at Virgin Hotels Edinburgh, the experience was flawless. The hotel boasts a chic and quirky decor, especially the Funny Library, which adds a unique charm. Our room was not only stylish but also incredibly comfortable, complete with heated floors and a stunning view of Edinburgh Castle. The bathroom setup was convenient, with separate rooms for the toilet and shower, plus a makeup desk in between which was a thoughtful touch.
The concierge, James, was exceptionally helpful, giving us personalized recommendations and even assisting with restaurant reservations. His attentive service, including the welcome prosecco, made our stay even more memorable. The hotel's location in Old Town is perfect for exploring the city's historic sites. Cleanliness (except for the calcification on the teapot sieve) and service were top-notch throughout our stay, making Virgin Hotels Edinburgh a definite recommendation for those seeking a mix of luxury and local flavor in Scotland's capital. The only negative that happened was that our room was really hot the first day and night. I spoke with someone at the front about it on our way out the second day, and they had it fixed by the time we were back to our hotel room.