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"Excellent location for the train station and buses. Staff very friendly and helpful. Good value."

"The bathroom was a little dirty but the hotel was comfortable and walking distance from the airport "

"It was out second time staying here as we went to watch a show at the Corn Exchange and it was perfect. "

"One of the best hotels for customer experience I've been to: the staff were helpful, polite and always greeted you with a smile. I had contacted them on booking and said it was a special occasion, and when we arrived there was a lovely card and treat waiting for us as a surprise, such a lovely touch. The reception staff were also fantastic at catching my random emails asking for little things to ensure a special surprise for my partner wasn't spoiled; they played along and it went off without a hitch. The Bentley experience was lovely. Only minor complaints were the room smelt a bit musty, but I think the ventilation for the bathroom wasn't as strong as it needs to be. And there was a lot of noise from the room above when they had a shower at 6am on a Sunday - it sounded like water trickling into our room. But if I'm visiting again will definitely stay again. Highly recommended "

"Great night away. Lovely warm comfortable room and bed, clean, quiet. Spa facilities okay, changing rooms were in need of a revamp. Breakfast was good, great choice of food. "

"Very good hotel, clean and modern. Excellent location if travelling by train and only 20 minute walk into the centre of town "

"This hotel is great , ive stayed here numerous times due to work. All staff are extremely helpful and friendly, the pool and spa really are a added bonus. The rooms are clean,warm and have a fridge which is good when you are staying all week. The car park is big enough so never struggled to park my van. The only issue I have had is due to the allowance i have for working away there are times when i have had to find other accommodation due to the price fluctuating, if it wasnt for that then myself and others would probably be here constantly for the next 2 years. "

"The self check in was great with a late check in. Took 30 seconds "

"Lovely staff"