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"The hotel has different atmosphere and vibe. We had pleasant stay and hopefully we could visit again next time when we visit Karuizawa "

"There are a lot of clutter in the hotel lobby, which makes it feel messy. The hotel looks a bit old, though it is clean. I arrived at the hotel after 10 o'clock at night. When I entered the door, I couldn't see the check-in counter. I went to a counter on the right. There was a card showing “ 百名湯認定証 ”, and add water room “加湯室” was behind the counter. I was about to search everywhere I could in the hotel, when suddenly I saw a man at the far end of the left side, so I chased after him and asked if he was a hotel staff. It turned out that the checkin counter was on the left, and I turned the wrong direction and went to the right. I was indeed frightened at that time when I couldn’t see anybody. Checkin was smooth with the help of the staff. If I haven’t been to the wrong direction, everything would be fine. The breakfast is delicious, and it is a semi-self-service style. Milk, rice, miso soup, bread, tea, etc. are all available for self-service. The mountain view from the restaurant is great."

"A lovely hotel and a really good stay. "

"Used this hotel to break up a long journey. Staff all excellent and the onsen was really good."

"Beautiful surrounding "

"Good value for money but not convenient using public transport"

"Great with 3 people "

"Very nice and new room with all the kitchen equipment and washing machine, very good service and extremely easy parking. If you really want to be picky, it's that the hotel is inside a mountain and you need to go downhill to get in and out, which is about a 20 to 25 minute drive. Also, our room had a second floor and the one on the second floor was a little hot. But, we still really enjoyed the housing experience, it was all great!"

"It was a great stay at Sora Hotel Karuizawa Outlet. Room was spacious and the service staff were warm and welcoming. The lobby area is quaint with a grand piano that guests could play at. It is a dog-friendly hotel, ideal for dog owners and dog lovers. The location is good, less than 10 drive from Karuizawa Prince Shopping Plaza and there’s free parking on site. Breakfast was sumptuous with 4-5 variety of mains to choose from. If you choose not to have house-keeping, they will refund a small amount of the room fees back to you which is a nice gesture. "