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Holiday Inn Downtown - Mercy Area by IHG

3.0 star property
Hotel with free airport shuttle, a quick walk to Wells Fargo Arena

Choose dates to view prices

Photo gallery for Holiday Inn Downtown - Mercy Area by IHG

Exterior
Premium bedding, pillowtop beds, laptop workspace, blackout drapes
Exterior
Property amenity
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Free airport shuttle
  • Housekeeping
  • 24/7 front desk
The current price is ￥16,520
￥18,502 total
includes taxes & fees
Feb 26 - Feb 27

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Premium Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Premium bedding, pillowtop beds, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • Sleeps 2
  • 1 Double Bed

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8.8 out of 10, Excellent, (1002)
The price is ￥15,543
￥17,408 total
includes taxes & fees
Feb 23 - Feb 24
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About the neighborhood

Map
50314, IA, Des Moines, 1050 6th Ave

What's nearby

  • Wells Fargo Arena - 9 min walk
  • Iowa Events Center - 10 min walk
  • Des Moines Civic Center - 18 min walk
  • Drake University - 3 min drive
  • Principal Park - 3 min drive

Getting around

  • Des Moines International Airport (DSM) - 22 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Buzzard Billy's - ‬14 min walk
  • ‪The Fort - ‬11 min walk
  • ‪Bud Zone - ‬11 min walk
  • ‪Domino's Pizza - ‬14 min walk

About this property

Holiday Inn Downtown - Mercy Area by IHG

Hotel near Wells Fargo Arena
Located close to Community Choice Credit Union Convention Center and Iowa Events Center, Holiday Inn Downtown - Mercy Area by IHG provides a free roundtrip airport shuttle, a terrace, and a library. The on-site American cuisine restaurant, Genevieve Restaurant, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Luggage storage, coffee/tea in the lobby, and 4 meeting rooms
  • Free newspapers, a vending machine, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 251 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with designer toiletries and hair dryers
  • LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free roundtrip airport shuttle from 7:00 AM to 10:30 PM at scheduled times
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cityscape Lounge
  • Genevieve Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • 8,999 square feet of conference space

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 11.20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10.95 per person
  • Rollaway bed fee: USD 11.20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Downtown Mercy Area
Holiday Inn Mercy
Holiday Inn Mercy Hotel
Holiday Inn Mercy Hotel Downtown Area
Holiday Inn Downtown Mercy Area Hotel Des Moines
Holiday Inn Downtown Mercy Area Hotel
Holiday Inn Downtown Mercy Area Des Moines

Frequently asked questions

Does Holiday Inn Downtown - Mercy Area by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Downtown - Mercy Area by IHG?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown - Mercy Area by IHG on Feb 26, 2025 start from ￥16,520, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Downtown - Mercy Area by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Downtown - Mercy Area by IHG?

There is free parking nearby.

What time is check-in at Holiday Inn Downtown - Mercy Area by IHG?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Downtown - Mercy Area by IHG?

Check-out is at 11 AM.

Does Holiday Inn Downtown - Mercy Area by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 7:00 AM–10:30 PM at scheduled times.

Where is Holiday Inn Downtown - Mercy Area by IHG located?

Located in Downtown Des Moines, this hotel is within a 10-minute walk of Community Choice Credit Union Convention Center and Wells Fargo Arena. Iowa Events Center and Des Moines Civic Center are also within 1 mi (2 km).

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Holiday Inn Downtown - Mercy Area by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 427 out of 1003 reviews
Rating 8 - Good. 335 out of 1003 reviews
Rating 6 - Okay. 137 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan J

Great location
Stayed 2 nights in Jan 2025

4/10 Poor

Daniel

Liked: Staff & service, property conditions & facilities
Parking was a block from the hotel with noasaistance
Stayed 2 nights in Feb 2025

2/10 Terrible

Gregory

Disliked: Cleanliness
No parking close. Noisy by the interstate.
Stayed 1 night in Feb 2025

8/10 Good

Jacquie

Location was great. Room was clean and spacious. Breakfast buffet was disappointing. Selection was good but food was not very warm.
Stayed 1 night in Oct 2024

10/10 Excellent

Ashleigh

We enjoyed our stay here. We were in town for a baseball game so we didn’t use the room for more than sleeping, but it was very nice and quiet. I would definitely recommend 10/10!
Stayed 1 night in Sep 2024

10/10 Excellent

Bryan

Worked well for an overnight stay . And really appreciated the shuttle to the aurport
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Excellent hotel with excellect service & shuttle which was very convenient
Stayed 5 nights in Jun 2024

10/10 Excellent

Amanda

Great stay!
It was greet! Dront desk staff were very friendly and helpful. Our room was clean and comfortable and we had a great stay. The shuttle service was great as well.
Stayed 1 night in Aug 2024

8/10 Good

OLIVER

Good no complaints
Stayed 2 nights in Oct 2024

10/10 Excellent

Ben

Nice. I wish breakfast was included. Close to downtown and shuttle to state fairgrounds
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

It was very pleasant and bartender was exceptional downstairs.
Stayed 1 night in May 2024

6/10 Okay

Matt

Our room was so noisy it was as if we were sleeping on the highway. When we stay in Des Moines we will stay elsewhere next time.
Stayed 1 night in Sep 2024

10/10 Excellent

Laverne

Everything
Stayed 4 nights in Sep 2024

8/10 Good

Abbie

Friendly staff
Stayed 1 night in May 2024

10/10 Excellent

Pam

Close to Wells Fargo Staff was great!
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Stay was great minus the fack that their primary parking spots were not open. Had to use the back lot for parking. Then, we walked through the empty blocked off primary lot to get to the door. The staff were kind and the pool area was clean.
Stayed 1 night in Aug 2024

6/10 Okay

K.

The room that we got - facing the freeway was loud and the air/cond. was loud - not only that the Parking lot was across the street.
Stayed 3 nights in Aug 2024

2/10 Terrible

Anthony

Disliked: Property conditions & facilities
Thought that breakfast was free, The room was hot even when they brought 2 fans up to the room. Had to park in a parking lot a block away very inconvenient for guests. Do better.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carmen

It was a great walk to Wells Fargo and they offered a shuttle if weather had necessitated transportation. Offers a bar and food, great if you don't want to venture downtown.
Stayed 1 night in May 2024

6/10 Okay

Jeremy

Liked: Room comfort
Disliked: Property conditions & facilities
Not great
Parking lot was closed. Had to walk across to a different lot. Was never told when booking
Stayed 1 night in Sep 2024

6/10 Okay

Jessica M

Parking sucks. Rude bar tender. Room smelled. Pool unavailable due to a party. Should be a time limit even for the kids. It should be free breakfast due to the quality. All other staff were nice, rooms were cleaned and decent room prices
Stayed 2 nights in Sep 2024

6/10 Okay

Renee

Ok
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Wonderful place to stay. Shuttle available to take us where we need to go. Bathroom stocked with all necessary supplies, better than some much more expensive hotels. Staff very friendly, and helpful. We had the best experience at Drakes diner per Holiday Inn staff recommendations. We will stay again!!
Stayed 1 night in May 2024

8/10 Good

Annie

Handy, helpful, and the shuttle was a great perk.
Stayed 1 night in Feb 2024

8/10 Good

ABRAHAM

The property is very good and easily accessible to the airport.
Stayed 3 nights in May 2023