All guestrooms at The Grand Orion - Kailash Colony feature thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and desk chairs.
The staff gave us a room that was dirty and the AC was broken. They brought in a mattress ( triple occupancy) that was as dirty (blackened from excessive use, a whole section ripped on one side) as one can imagine and said all hotels have similar stuff ( which is a LIE). Even thrown out mattresses looked better. I had to protest and threaten about registering a complain before they offered to change the room and mattress. Hotel room info on Expedia said view of city but the room looked into a dilapidated building. I saw a crawling insect in the bathroom (either a sow bug or a species of cockroach) & the bathroom sink had naphthalene balls which I’ve never seen in sinks before! I booked online for 3 nights & asked to cancel the 2nd & 3rd nights after seeing the room condition & the night staff didn’t do it immediately. I checked in around 10pm & now it’s 7am. Let’s see if they will charge me for cancellation of the other nights. All in all, this is a scam hotel. Do not trust the good reviews on Expedia. Expedia should take this hotel off their list.
Yangchen
2023 年 7 月に 1 泊滞在
10/10 (非常に良い)
Ankur
出張
2023 年 3 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good hotel
Ankur
6/10 (普通)
David
2019 年 10 月 6 日
良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Don’t use the laundry service.
Nice room with good AC and comfy bed. But I cannot recommend their laundry service. They delivered late, and with a missing item (corrected later). Then at check out time the hotel attempted to overcharge me. After I left I realized they had also short changed me.
David
2019 年 10 月に 2 泊滞在
8/10 (良い)
Nas、Fiji
家族旅行
2019 年 4 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rooms were clean. Service by the staff was excellent. Reception desk staff were helpful and attentive. We enjoyed our stay at this hotel.
Nas
2019 年 4 月に 4 泊滞在
2/10 (非常に不満)
Adib
2019 年 3 月 16 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Terrible experience
We were woken up at 3 a.m. by a very loud rattling sound that sounded like it was coming from the plumbing. It lasted for 30 minutes! The Wi-Fi did not work. There was no hot water to shower. The bed sheet was disgustingly dirty and the walls were dirty. The hotel tried to charge us for breakfast even though our booking showed that it was free. The view from the room was terrible - see in the pictures I have uploaded.
Adib
2019 年 3 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2018 年 11 月 17 日
宿泊されたお客様
2018 年 11 月に 3 泊滞在
6/10 (普通)
宿泊されたお客様
2017 年 10 月 8 日
良かった点 : 清潔度
Let's just call it a "motel"
Food is excellent. They have variety and each day is a new dish.
Staff is very polite and friendly.
Hallway ventilation and lighting are very poor. They probably have AC in the hallway (from elevator to your room) but it is never on making the air stiff and overbearing (made worst because of the temperature outside, very hot and humid). Same for illumination in the hallway, there is light but not on, you have to search for it and switch it on (not fun when your eyesight is poor in darkness).
宿泊されたお客様
2017 年 9 月に 18 泊滞在
4/10 (不満)
Friedrich、Baden Wuerttemberg
2017 年 3 月 23 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Nicht empfehlendwert
Das Hotel liegt an einer sehr stark befahrenen Strasse. Die Zimmer sollten eine Ueberholung haben. Vor allem ist das Bad schrecklich.Das Wasser beim duschen laueft nicht richtig ab, ist nicht heiss und der Abfluss riecht serh stark bzw. es stinkt. Die Treppenhaueser sind stark beschmutzt und sehr abgelebt. Die Umgebung ist sehr verschmutzt und es gibt keine Fusswege um einen Spaziergang zu machen was das gehen zu Fuss sehr gefaehrlich macht. Das Bett war bequem , aber die Lacken waren fleckig und im Bett waren Haare.Positiv war das Personal.Es war freundlich und hilfsbereit.Ich werde dieses Hotel nicht noch einmal buchen.
Friedrich
8/10 (良い)
Piyush、Kumar
2017 年 3 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel!!!
I stayed for just 1 night but it was fine. Food was good and room was clean. Overall it was a good hotel for short stay and also budget friendly.
Piyush
8/10 (良い)
Jacob、Blr
2017 年 3 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice, clean and well maintained.
Nothing fancy but it is nice, well maintained clean, nice and friendly staff and breakfast is good. Not too many choices but what is there is of good quality. I can recommend this place
Jacob
10/10 (非常に良い)
宿泊されたお客様
2017 年 1 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location and value for money
Great hotel - courteous staff and good location (5 min to metro). Breakfast was good. No complaints.
Happy with the stay.
宿泊されたお客様
2/10 (非常に不満)
宿泊されたお客様
2016 年 12 月 17 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Should be rated 1 star
Worst hotel that I v stayed in so far. Booked it after reading the reviews and since I had to just stay overnight after a long flight it was the ideal location for me. But apart from the location everything about this hotel was pathetic. The shower had no curtain, bathroom was flooded as their was no proper drainage. The linen was dirty and worn out, their was paint chipping off the walls. The breakfast was decent but you can get better hotels for the same price. Stay away from this one
宿泊されたお客様
6/10 (普通)
Dr M A、INDIA
2016 年 10 月 26 日
Good room but poor service
Good and cheerful room but the bed sheet not changed
Dr M A
6/10 (普通)
宿泊されたお客様
2016 年 9 月 18 日
良かった点 : 清潔度
宿泊されたお客様
6/10 (普通)
Steven、Toronto
2015 年 2 月 13 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
3-star comfort with friendly staff
Mapple was a comfortable hotel with good service but hotel conditions could have been better.
Bathrooms could have been cleaner and there was a lack of hot water. Toilet flush did not work well either.
Steven
10/10 (非常に良い)
宿泊されたお客様
2014 年 12 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfotable stay
I have select mapple range and stayed more than 4 times in Delhi and Bangalore, Delhi hotel especially is very clean, friendly staff, calm rooms, better internet, clean wash rooms and over all much more comfortable.
宿泊されたお客様
8/10 (良い)
Jatinder Pal、Bangalore
2014 年 11 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good Business hotel
Business hotel. Excellent location as Nehru place, GK is very close by.Also metro station is nearby.No car parking
Jatinder Pal
6/10 (普通)
宿泊されたお客様
2014 年 9 月 11 日
良かった点 : スタッフとサービス
On busy road
This hotel offers very standard accommodation at a reasonable price. Although its close proximity to the metro is a plus point it is on a very busy main road. Maps of all hotels in this locality are misleading as they show the hotels to be one block away from the main road. That said, the staff were friendly and efficient. Hot water was only available twice a day and I was not made aware of this at check in. I hate cold showers. Food in the restaurant was unexceptional. I would choose another hotel if staying in the area again.
宿泊されたお客様
8/10 (良い)
宿泊されたお客様
2014 年 9 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
nice place to stay
good hotel to stay in, nice service and clean
宿泊されたお客様
8/10 (良い)
宿泊されたお客様
2014 年 9 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very Comfortable stay
The hotel was very clean and the room was very comfortable , i stayed in Bangalore ME however Delhi ME is much more better.