Stay was okay.
Did not receive a receipt which is disappointing.
Can’t do business expense claim without a receipt so called hotel. Still not seen a receipt.
宿泊されたお客様
2023 年 6 月に 2 泊滞在
8/10 (良い)
PATRICK
2023 年 6 月 19 日
良かった点 : 清潔度、スタッフとサービス
Rooms facing road very hot in afternoon. Luckily could open windows a bit and allow the cooler evening breeze in, so had to use ear plugs to deaden the noise from the street both car and humans
PATRICK
2023 年 6 月に 1 泊滞在
10/10 (非常に良い)
Lars Peter
2023 年 4 月 23 日
Lars Peter
2023 年 4 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
出張
2023 年 4 月 20 日
気になった点 : 清潔度、施設のコンディションと設備
Stains dirt and hair under bed covers
A slightly broken toilet seat (offset) in maintained. A shower dial that was really hard to adjust. Which would have been fine but the evening was ruined by me finding stains under the bed sheet including small black peice and hair. For £95 I felt like I had been robbed. Really disgusting . I travel slot for work and put up with alot. But a dirty bed is unacceptable. This is the first time I leave a bad review. I have a photo for evidence but the app is not allowing me to upload
宿泊されたお客様
2023 年 4 月に 1 泊滞在
2/10 (非常に不満)
Mary
出張
2023 年 1 月 25 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I booked a hotel room for a US university student staying in Colchester. When she arrived at the property at 9 pm (one hour after the booking was accepted), she had to bang on the door and wait 10-15 minutes for someone to admit her. She was shown to a room and discovered as soon as the person left that the door would not close completely, so it would not lock. Obviously a dangerous situation. She tried calling the front desk and walking down there. No one was available to help her.
She had to leave the hotel (not what she wanted to do) and go to another. The hotel did not respond to email requests for a refund and has denied the refund.
DO NOT BOOK HERE IF YOU ARE CONCERNED ABOUT YOUR PERSONAL SAFETY OR MINIMUM LEVELS OF CUSTOMER SERVICE.
Mary
4/10 (不満)
SHELLEY
2022 年 12 月 4 日
気になった点 : スタッフとサービス
Never Again!
On arrival and after we had checked in and given our room we were told there was going to be a party on our 1st night.
We had no advance warning of this or any email to let us know.
The music/noise was very loud and was still going on at past 1 o clock in the morning. We tried to call reception many times and it was closed. On telling them at the desk the next day they didnt seem to care.
If we had been forewarned we would have made other arrangements or been prepared.
The room was small and dated. The carpet hadn't been hoovered and there were sweet sticky bits all over it.
For the price we paid we could have stayed elsewhere.
SHELLEY
2022 年 12 月に 2 泊滞在
10/10 (非常に良い)
A
2022 年 11 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely stay
We had a lovely stay at the Star Anglia, very welcoming. Great room and facilities.
A
2022 年 11 月に 1 泊滞在
2/10 (非常に不満)
Philip
出張
2022 年 11 月 23 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Never again (for me)
Easily the worst hotel I have stayed at in a very very long time. Room was freezing cold, had to, more or less beg for some form of heating (Fan heater supplied eventually), no food, no bar, no breakfast, no wake up call (staff don't arrive until 09.00 hours), room very grubby & on need of TLC
Philip
2022 年 11 月に 1 泊滞在
8/10 (良い)
Kevin、Summerfield
2022 年 10 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kevin
2022 年 10 月に 2 泊滞在
10/10 (非常に良い)
Lee
2022 年 9 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay.
On arrival the staff were very helpful and great you with a smile.
The room wa very nice and very clean and comfortable.
Would definitely use again.
Lee
2022 年 9 月に 1 泊滞在
10/10 (非常に良い)
gareth
出張, 家族旅行
2022 年 8 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location
Really friendly staff and great location
gareth
2022 年 8 月に 1 泊滞在
2/10 (非常に不満)
Ian
出張
2022 年 8 月 1 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ian
2022 年 7 月に 1 泊滞在
2/10 (非常に不満)
R
2022 年 6 月 20 日
R
2022 年 6 月に 4 泊滞在
6/10 (普通)
Konstantinos
2022 年 6 月 20 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
Konstantinos
2022 年 6 月に 1 泊滞在
2/10 (非常に不満)
Lee
出張
2022 年 6 月 19 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dirty COVID UNFRIENDLY BAD CUSTOMER SERVICES
Disgraceful. Booked pay at hotel only to get a notification from my banknyheyd tried to take a random amount of £85 out of my bank with no authority. Spoke to the guy on the desk and he was blasé and uninterested. Got to my room and it wasn’t cleaned. Bed still left from previous guest. Again complained and was told it wasn’t his fault. Given a twin room and one of the beds was messy. Tv don’t work properly. Absolutely disgraceful. I do not recommend this place in any way. Have they forgotten about COVID. I would say a massive yes. No customer care and dirty
Lee
2022 年 6 月に 1 泊滞在
10/10 (非常に良い)
Nicky
2022 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely stay friendly efficient service
Nicky
2022 年 5 月に 1 泊滞在
6/10 (普通)
Tim Home
2022 年 2 月 7 日
Tim Home
2022 年 2 月に 1 泊滞在
10/10 (非常に良い)
Mark
出張
2022 年 1 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mark
2022 年 1 月に 1 泊滞在
6/10 (普通)
Ali
グループ旅行
2021 年 12 月 6 日
.
Ali
2021 年 12 月に 1 泊滞在
10/10 (非常に良い)
JAMES
2021 年 10 月 17 日
JAMES
2021 年 10 月に 1 泊滞在
10/10 (非常に良い)
Peter
出張
2021 年 9 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Would definatly use again
the Hotel looks like it has been built or refurbed very recently and the Beds are really comfortable ( Firm Mattress and pillows). The rooms are tastefully equipped and all worked as it should.
The hotel is right on the edge of the town so plenty of places within a short walk to eat and drink.
The car park is a decent enough size and is well lit at the rear of the hotel.