I got an adjoining room. Never asked for one but took it anyway. I felt i was lying next to the woman next door that continually coughed. I could easily hear what she was watching in her IPad and whose morning alarm went off 4 times between 5am and 6am. Oh and to top it off the hotel gave us another early morning fire alarm at 6am.
Ian
2024 年 12 月に 1 泊滞在
10/10 (非常に良い)
David
2024 年 11 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Happy to stay again
I booked here purely because of its location and wasn't expecting anything much but was blown away by the size of the room, it's cleanliness, it's modern decor, the gym, and the spa. For the price I cannot believe it!
David
2024 年 11 月に 1 泊滞在
2/10 (非常に不満)
Shannon
2024 年 11 月 25 日
Shannon
2024 年 11 月に 1 泊滞在
6/10 (普通)
Carol
2024 年 11 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not the best stay
The whole place was really cold, there was a heater in our room,but it had not been switched on even though snow and frost had been forecast. The staff were helpful and friendly. The food was okay.
Carol
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Maksym
2024 年 11 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great!
Great stay. Lovely room, really clean, great food and superb gym!
Maksym
2024 年 11 月に 1 泊滞在
8/10 (良い)
S
出張
2024 年 11 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
S
2024 年 11 月に 4 泊滞在
2/10 (非常に不満)
KIBROM
2024 年 11 月 17 日
KIBROM
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Trevor
出張
2024 年 11 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quality stop , very well appointed.
On overnight stop great people and service. Easy parking close to M6 .
Trevor
2024 年 11 月に 1 泊滞在
6/10 (普通)
Daniel
出張
2024 年 11 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Three stars overall
Polite and helpful staff, room was clean and well presented. No complaints at all about the stay but would caution against the breakfast; I was asked on checking in if I wanted to pay for breakfast which I did, the following morning I was informed that my choices were a very limited continental buffet, or full English breakfast. Any other breakfast items (even those cheaper than the full English) would be charged extra. I acquiesced to the full English and went to get some toast- the toaster machine drops the toast onto counter at the back of the machine, meaning you have to reach underneath and drag your toast out. I pointed this out and was told they didn’t know where the capture was to stop this. I cancelled my breakfast order and requested a refund which was processed immediately, the staff were very apologetic about it so I cannot fault the service at all.