Booked a room 2/22/25 following a vehicular emergency. Was able to manage to safely drive to the next exit (Belmont) and parked.. Walked 25 minutes From where I parked to get to this hostel to be told that I could not stay there.... The reason given was because I'm an Illinois resident. This information was not listed anywhere on the Expedia website. I specifically looked for this because I recall seeing a similar policy at hostels that I have stayed at when traveling. The person at the desk could not say where this information was listed. She then proceeded to tell me that I was sent a "welcome" email which states this information. I pulled up the email and read it to her. She pulled it up on her computer and reread it and saw for herself that this "policy" was not listed there either.... Her response was that she would reach out to management to tell them that it needed to be updated... But that I could not stay the night. I asked for contact information for management so that I could speak to them directly about the circumstances and was told that I could not be given anyone's "personal" information and that if I sent an email to the email on the business card on the desk that it would just go to her.... Again it's 7pm on a Saturday night and 20 degrees outside. She canceled my reservation and then told me it may take up to 21 business days for my money to be refunded because only a manager can do that, but i was sent an email stating that cancellations are non-refundable
Anitria
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
Richard
2025 年 2 月 3 日
Richard
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
Austin
2025 年 1 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly staff.
Austin
2024 年 12 月に 2 泊滞在
6/10 (普通)
Michael
2025 年 1 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Michael
2024 年 12 月に 3 泊滞在
10/10 (非常に良い)
Douglas
2025 年 1 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Love this place
The staff checked me in early so I could get a lower bunk due to a foot injury. My second stay there. Consistent quality.
Douglas
2024 年 12 月に 1 泊滞在
2/10 (非常に不満)
Matthew
2024 年 12 月 2 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was told how to use my parking pass incorrectly! And got a parking ticket !Then told by the manager well u signed a waiver (which i wasn't told it was a waiver) so theres nothing we can do
Matthew
2024 年 11 月に 2 泊滞在
6/10 (普通)
Jude
2024 年 11 月 22 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
This was a very unique experience. Overall we enjoyed it. However, the room we were in was on the basement floor and kind of cold. There was no closet or luggage storage on our floor that I knew of. Also the blinds were broken so we did not have total privacy. There was a time in the middle of the night were the pipes started knocking and vibrating so loud, it woke my wife and I up. There was no where to park. But that's not your fault. I would do it again, but definitely not for a long stay.
Jude
2024 年 11 月に 2 泊滞在
8/10 (良い)
Douglas
2024 年 11 月 18 日
Douglas
2024 年 11 月に 1 泊滞在
8/10 (良い)
Donavan
2024 年 11 月 17 日
Donavan
2024 年 11 月に 3 泊滞在
8/10 (良い)
Makoto
2024 年 11 月 16 日
良かった点 : 清潔度、スタッフとサービス
Good property thanks
Makoto
2024 年 11 月に 2 泊滞在
10/10 (非常に良い)
Paul
2024 年 11 月 16 日
First stay in a hostel. Great location! Nice place.
Paul
2024 年 11 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2024 年 11 月 14 日
良かった点 : スタッフとサービス
2 Tage Chicago
Ganz gut gelegen jedoch war es im Zimmer sehr kalt.
宿泊されたお客様
2024 年 10 月に 2 泊滞在
10/10 (非常に良い)
Valentin
2024 年 11 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Nice place for a short and not expensive stay in the very center of Chicago.