This hotel look beautiful on the pictures shown on the website, but when we get there I was able to see the corridor was not in a good condtion. I was able to see room with cockroach. I booked for executive room, but I doubt i was staying in executive room.
I paid online, but receptionist have no clue that I already paid. They insist me to pay on the counter by cash, but I refused to pay and finally before checkout everything was sorted. Overall I would only give 2 start thats for the location.
宿泊されたお客様
2022 年 6 月に 2 泊滞在
8/10 (良い)
Baibhav
家族旅行
2021 年 12 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Baibhav
2021 年 11 月に 4 泊滞在
8/10 (良い)
Amit
家族旅行
2021 年 10 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very comfortable. Staff friendly and courteous.
Amit
2021 年 10 月に 2 泊滞在
6/10 (普通)
Ranjana Kumar
家族旅行
2019 年 8 月 23 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not cleaned hotel. Everywhere you will notice cockroaches
Ranjana Kumar
2019 年 7 月に 3 泊滞在
4/10 (不満)
Alex
2019 年 2 月 7 日
気になった点 : 清潔度、客室の快適度
No hot water in my room
Alex
2018 年 12 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2018 年 10 月 28 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay at Maple Tree with bitter experience
It's not worth the money for business travellers. 1)They took 30 mins to allot room saying no mail received from Hotels.com
2) They said Room type I booked not available & gave me some other room. The room size is half the size mentioned in my voucher.
3) The hotel guy had to struggle for 15 mins to unlock the room as it has problematic lock
4)Phone in the room was not working.
5) No glass tumbler in the room. As I wanted one to take a powder medicine mixed with water I called on their land line & requested. I didn't get even after 30 mins and so I had to go down to reception and shout at them. Then they sent one.
It was horrible experience & the hotel is not worth to be 3 star.