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Hyatt Place Charlotte Airport/Lake Pointe

3.0 star property
Hotel with free breakfast, near Renaissance Park

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Place Charlotte Airport/Lake Pointe

City view
Hypo-allergenic bedding, down comforters, in-room safe, desk
Lobby
Hypo-allergenic bedding, down comforters, in-room safe, desk
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Housekeeping
The price is ￥20,804
￥23,980 total
includes taxes & fees
Feb 7 - Feb 8

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (High Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Seasonal outdoor pool, sun loungers

Hyatt Place Charlotte Airport / Billy Graham Parkway

Pool
Breakfast included
Free airport shuttle
Pet friendly
8.2 out of 10, Very Good, (1003)
The price is ￥17,699
￥20,398 total
includes taxes & fees
Feb 9 - Feb 10
Hyatt Place Charlotte Airport / Billy Graham Parkway
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About the neighborhood

Map
28217, NC, Charlotte, 4119 South Stream Boulevard

What's nearby

  • Billy Graham Library - 3 min drive
  • Bank of America Stadium - 8 min drive
  • Charlotte Convention Center - 8 min drive
  • Spectrum Center - 9 min drive
  • Charlotte Premium Outlets - 10 min drive

Getting around

  • Woodlawn Station - 5 min drive
  • Charlotte Station - 15 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 8 min drive

Restaurants

  • ‪Tequileria - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Kosta's Kitchen - ‬20 min walk
  • ‪Coffey Creek Cafe - ‬4 min drive
  • ‪Azteca Mexican Restaurant - ‬4 min drive

About this property

Hyatt Place Charlotte Airport/Lake Pointe

Hotel near Billy Graham Library
Located close to Renaissance Park and Charlotte Premium Outlets, Hyatt Place Charlotte Airport/Lake Pointe provides free continental breakfast, a free roundtrip airport shuttle, and a terrace. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Self parking (surcharge), express check-out, and express check-in
  • A water dispenser, outdoor furniture, and an elevator
  • A banquet hall, coffee/tea in the lobby, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 122 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to midnight on request
  • Uncovered self parking on site (USD 10 per day)
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 01 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10.00 per day
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from June to September
Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Charlotte City Park
Hyatt Place Hotel Charlotte City Park
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Airport/Lake Pointe Hotel
Hyatt Place Charlotte City Park Hotel Charlotte
Hyatt Place Charlotte Pointe
Hyatt Place Charlotte Airport/Lake Pointe Hotel
Hyatt Place Charlotte Airport/Lake Pointe
Hyatt Place Charlotte Airport/Lake Pointe Charlotte
Hyatt Place Charlotte Airport/Lake Pointe Hotel Charlotte

Frequently asked questions

Does Hyatt Place Charlotte Airport/Lake Pointe have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–8:00 PM. The pool is closed seasonally each year from October 01 to May 27.

How much does it cost to stay at Hyatt Place Charlotte Airport/Lake Pointe?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Charlotte Airport/Lake Pointe on Feb 7, 2025 start from ￥20,804, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place Charlotte Airport/Lake Pointe pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75 per accommodation, per stay. A cleaning fee of USD 100 also applies. Service animals are exempt from fees.

How much is parking at Hyatt Place Charlotte Airport/Lake Pointe?

Self parking is available for USD 10.00 per day. Extended parking is available for USD 10.00 per day.

What time is check-in at Hyatt Place Charlotte Airport/Lake Pointe?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at Hyatt Place Charlotte Airport/Lake Pointe?

Check-out is at noon.

Does Hyatt Place Charlotte Airport/Lake Pointe provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4:30 AM–midnight on request.

Where is Hyatt Place Charlotte Airport/Lake Pointe located?

Situated near the airport, this hotel is 0.6 mi (0.9 km) from Renaissance Park and 1.6 mi (2.5 km) from Billy Graham Library. Charlotte Premium Outlets and Bank of America Stadium are also within 6 mi (10 km).

Hyatt Place Charlotte Airport/Lake Pointe Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 545 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 107 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 46 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jordan

Traveled with partner
Liked: Cleanliness, staff & service
Loved the room but shower water needs to be hotter. But I honestly think it’s because it was cold asf the nights we stayed and the hot water heater must’ve been struggling
Stayed 2 nights in Dec 2024

8/10 Good

Ezequiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was great and they were attentive and very well mannered staff. Check in very easy although we got there very late . Breakfast options were good. And they are dog friendly which i didnt know and the lady said bring them next time No complaintsabout my stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ericka

Traveled with family and small children
Liked: Cleanliness, amenities
Great stay
Stayed 2 nights in Dec 2024

8/10 Good

Christopher, The Woodlands

Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms. Shuttle was very convenient and on time.
Stayed 1 night in Nov 2024

8/10 Good

Lorenzo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quick access to airport. Just what i was expecting
Stayed 1 night in Nov 2024

8/10 Good

Phyniques

Stayed 1 night in Oct 2024

4/10 Poor

Rick, Elizabethton

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This hotel cannot deliver the expectations of a Hyatt product and should wear a different flag - especially when charging a Hyatt rate. The "motion detector light in the bathroom is ridiculous and untenable. The light turns on randomly and is crazy bright. The staff are not Hyatt quality - no greeting guests, no knowledge about the property. I went down for breakfast at 6:05am and an airline crew was waiting outside the closed door. i asked about breakfast the the front desk person said, "yeah they didn't show up today"..and went on to say, "you're lucky they came in at all". Having spent 7 years working for Hyatt, I can assure you this is not the product. Don't pay the Hyatt rate for this imitation.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk were very friendly and helpful. Great first impression.
Stayed 1 night in Nov 2024

2/10 Terrible

Glenn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Shuttle runs limited time and not earl mornings. Staff not much help
Stayed 1 night in Nov 2024

6/10 Okay

Abdul Karim

Stayed 4 nights in Oct 2024

10/10 Excellent

Haytham M, LAND O LAKES

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extra helpful and polite , room was very clean
Stayed 4 nights in Oct 2024

10/10 Excellent

Ketura

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property was very clean and it’s close to a lot of restaurants!
Stayed 1 night in Oct 2024

10/10 Excellent

Karen Jean, Durham

Stayed 2 nights in Oct 2024

2/10 Terrible

Manuela

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirt room with bugs.
Stayed 1 night in Oct 2024

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the airport in a in nice and safe location. Free breakfast and easy walk to other food options is key.
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My room was probably the best that I have stayed in, in a long time. I loved it.
Stayed 2 nights in Oct 2024

6/10 Okay

Vinson

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mychelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was due to the power outage stemming from Hurricane Helene.The staff went out of their way to welcome and meet our needs
Stayed 3 nights in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It went well
Stayed 1 night in Sep 2024

6/10 Okay

Amy

Stayed 1 night in Sep 2024

8/10 Good

Julia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024