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Helena Hotel

3.0 star property
Stroll along Old Venetian Harbor then retreat to this cozy hotel for a warm welcome by friendly staff.

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Photo gallery for Helena Hotel

Triple Room, Sea View | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Single Room, Sea View | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Balcony
Double Room, Sea View | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Triple Room, Sea View | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room, Sea View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Single Room, Sea View

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 10 sq m
  • Sea view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 12 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Heating
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Sea View

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Triple Room, Sea View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 12 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
15731, Greece, Chania, 1 A, Parodos Theotokopoulou, Old Town

What's nearby

  • Old Venetian Harbor - 2 min walk
  • Maritime Museum of Crete - 2 min walk
  • Chania Central Market - 8 min walk
  • Nea Chora Beach - 13 min walk
  • Chania Lighthouse - 19 min walk

Getting around

  • Ioannis Daskalogiannis Airport (CHQ) - 37 min drive

Restaurants

  • ‪Ταμάμ - ‬1 min walk
  • ‪Άρωμα - ‬4 min walk
  • ‪Veneto - ‬3 min walk
  • ‪Avalon Rock Cafe - ‬3 min walk
  • ‪Remezzo - ‬4 min walk

About this property

Helena Hotel

Hotel near Old Venetian Harbor
Helena Hotel provides everything you need. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Express check-out, a front-desk safe, and a TV in the lobby
  • Luggage storage, multilingual staff, and tour/ticket assistance
Room features
All guestrooms at Helena Hotel feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and espresso makers.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

English, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Communal living room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 20-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 11 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Helena Hotel Chania
Helena Chania
Helena Hotel Hotel
Helena Hotel Chania
Helena Hotel Hotel Chania

Frequently asked questions

Is Helena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Helena Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Helena Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Helena Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Helena Hotel located?

Located in Chania Town, this hotel is within a 15-minute walk of Old Venetian Harbor and Nea Chora Beach. Byzantine & Postbyzantine Collection and Firka Fortress are just steps away.

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Helena Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 57 reviews
Rating 8 - Good. 20 out of 57 reviews
Rating 6 - Okay. 1 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Hotel is excellently located in old town The room on top floor had two windows with excellent views over the harbour Staff were very friendly and helpful
Stayed 2 nights in Oct 2023

10/10 Excellent

Daniel

Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
Stayed 3 nights in Apr 2023

10/10 Excellent

Clare

We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
Stayed 5 nights in Aug 2024

10/10 Excellent

VINCENT

Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay. Much appreciated, and many thanks.
Stayed 2 nights in Sep 2023

8/10 Good

Nicholas

This is the 2nd time in four years that I have stayed here. Both times were excellent experiences. Owners and staff have been extremely helpful in all questions and concerns. Views from room windows can be spectacular.
Stayed 4 nights in Sep 2022

8/10 Good

Emily

My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 – 15 minutes walk to other major attractions and the Central bus station.
Stayed 4 nights in Sep 2023

10/10 Excellent

marta

Confort y amabilidad
Recomendable 100%, los chicos de la recepción muy amables siempre ye rwciben con una sonrisa y alguna recomendación. Sin duda la habitación von vistas al mar és maravillosa
Stayed 6 nights in Aug 2024

10/10 Excellent

Ezequiel

Stayed 1 night in Sep 2023

10/10 Excellent

Dimitrios

Stayed 3 nights in Jun 2023

10/10 Excellent

Paul

Stayed 5 nights in Jun 2023

10/10 Excellent

Marc-Antoine

Stayed 4 nights in Jun 2022

8/10 Good

Laura

Hotel muy céntrico
Georgio nos recomendó muy bien. El hotel tiene una ubicación excelente.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019

8/10 Good

Anna

kann man weiterempfehlen
alles prima..sauber und alle serhe freundlich.
Stayed 2 nights in Oct 2019

10/10 Excellent

mariano

Volvería sin dudar
Totalmente recomendable. La ubicación y atención fue excelente
Stayed 2 nights in Sep 2019

10/10 Excellent

Rooda

숙소주변은 새벽까지 사람이 많아 으슥하지 않습니다. 밤늦게까지 돌아다니기 좋고 있을거 다 있어요. 객실은 조금 오래되었으나 깨끗하고 깔끔합니다. 가장 좋은건 창문으로 바다가 보입니다. 저렴한 가격에 가성비 좋아요. 직원과 사장님은 너무 친절했습니다. 영어를 못해 대화는 안통했지만 마주칠때마다 재밌게 놀고있냐고 물어봐주셨어요. 가성비있는 호텔로 추천합니다
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

The property was in a great location The owners are very kind and helpful.
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveler

Beautiful spot, friendly, accommodating host, it was,perfect but the bed was too hard!
Stayed 3 nights in Apr 2019

10/10 Excellent

Naheem, Wakefield U.K

Me and my wife stayed at Helena Hotel during our visit to Chania. It was a great hotel which had a perfect location with everything within walking distance. Clean and tidy hotel with good sized rooms. Bedrooms with the Chania harbour view are amazing and beautiful. Staff who were a father and son team were excellent, extremely helpful, polite, welcoming, pleasant and accommodating who went the extra mile to assist us. I Would definitely stay at Helena Hotel again I would highly recommend Helena Hotel. Thank you for your kindness and assistant.
Stayed 2 nights in Oct 2018

8/10 Good

Helen, England

In a great location for exploring Chania, the harbour is less than a minutes walk, as is the town, but you wouldn't know it. The owner and his son were very friendly and gave us lots of good advice on where to visit and great restaurants to eat at. Thank you for making our stay so welcome. The room was cleaned every day with clean towels every other day. We had the first floor room without views, but were out all day and evening so this did not bother us.
Stayed 7 nights in Oct 2018

8/10 Good

Heather

Cute Hotel
Fabulous location, adorable hotel room. We really enjoyed our stay here. Our room had a view of the bay and waterfront area in Old Town. Bed was a little hard and I could hear some noise from outside in the distance.
Stayed 2 nights in Oct 2018

2/10 Terrible

Stella, England

Terrible noise
No complaints about the hotel itself or the staff but for two out of three of the nights we stayed here there was incredibly loud music with a thumping bass coming from one of the bars across the harbour until 5 or 6am. This made it impossible to sleep and basically ruined our stay in what was a lovely hotel with a great view. When we complained to the staff they were very concerned but said they could do nothing about it.
Stayed 3 nights in Sep 2018

10/10 Excellent

Julie

Charmant hôtel avec vue magnifique sur le port
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Pleasant hotel in historic part ofChania, owned by the family for over 100 years. Well located in a quiet street just off the bustling heart of the city,so convenient for everything including a quiet siesta to restore energy levels.
Stayed 3 nights in Sep 2018