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Palm Grass Hotel

3.0 star property
Soak up the city's lively vibe on a rooftop terrace or dive into local culture through tours and tickets assistance.

Choose dates to view prices

Photo gallery for Palm Grass Hotel

Rooftop pool
Deluxe Suite | Private kitchenette
Deluxe Room, 2 Twin Beds | Minibar, in-room safe, free WiFi, bed sheets
Bar (on property)
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, free WiFi, bed sheets

Superior Suite

Highlights

Air conditioning
TV
Separate bedroom
Bathrobes
Private bathroom
Microwave
Minibar
Cable channels
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, free WiFi, bed sheets

Deluxe Suite

Highlights

Air conditioning
Kitchenette
TV
Separate bedroom
Bathrobes
Private bathroom
Microwave
Minibar
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, free WiFi, bed sheets

Superior Room

Highlights

Air conditioning
TV
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, free WiFi, bed sheets

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
TV
10 bathrooms
Private bathroom
Minibar
Cable channels
In-room safe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Suite

Standard Suite | Minibar, in-room safe, free WiFi, bed sheets

Standard Suite

Highlights

Air conditioning
TV
Separate bedroom
Bathrobes
Private bathroom
Microwave
Minibar
Cable channels
  • 29 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, free WiFi, bed sheets

Royal Suite

Highlights

Air conditioning
TV
2 bedrooms
Bathrobes
Private bathroom
Microwave
Minibar
Cable channels
  • 43 sq m
  • Sleeps 7
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Minibar, in-room safe, free WiFi, bed sheets

Superior Suite

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite

Minibar, in-room safe, free WiFi, bed sheets

Deluxe Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Suite

Minibar, in-room safe, free WiFi, bed sheets

Standard Suite

  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Minibar, in-room safe, free WiFi, bed sheets

Deluxe Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite

Minibar, in-room safe, free WiFi, bed sheets

Royal Suite

  • Sleeps 4
  • 1 King Bed, 1 Twin Sofa Bed and 1 Double Bed

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About the neighborhood

Map
6000, Central Visayas, Cebu, 68 Junquera Street

What's nearby

  • Colon Street - 1 min walk
  • Magellan's Cross - 9 min walk
  • SM City Cebu - 4 min drive
  • Ayala Center - 6 min drive
  • Waterfront Cebu City Casino - 7 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 30 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪The Coffee Beanleaf - ‬3 min walk
  • ‪Kara's Fried Chicken - ‬4 min walk
  • ‪MyJoy - ‬6 min walk
  • ‪Buongiorno Pizza House - ‬2 min walk

About this property

Palm Grass Hotel

Hotel near SM City Cebu
You can look forward to a poolside bar, a rooftop terrace, and a library at Palm Grass Hotel. The on-site international cuisine café, Cafe Lumaya, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Free self parking and valet parking
  • Full breakfast (surcharge), newspapers in the lobby, and a banquet hall
  • A 24-hour front desk, tour/ticket assistance, and a front-desk safe
Room features
All 79 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels

Languages

American (Sign language), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: PHP 300 for adults and PHP 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Lumaya

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Sign language-capable staff
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in fee: PHP 500
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: PHP 500

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately PHP 300 for adults and PHP 150 for children
  • Early check-in fee: PHP 500 (subject to availability)
  • Late check-out fee: PHP 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palm Grass Hotel Cebu City
Palm Grass Cebu City
Palm Grass Hotel Cebu
Palm Grass Cebu
Palm Grass Hotel Cebu
Palm Grass Hotel Hotel
Palm Grass Hotel Hotel Cebu

Frequently asked questions

Is Palm Grass Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palm Grass Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Palm Grass Hotel?

Check-in begins at 2 PM. Early check-in is available for a fee of PHP 500 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Palm Grass Hotel?

Check-out is at noon. Late check-out is available for PHP 500 (subject to availability).

Where is Palm Grass Hotel located?

Located in Downtown Cebu, this hotel is steps from Colon Street, and within 3 mi (5 km) of SM City Cebu and Ayala Center. University of San Carlos and Jose R. Gullas Halad Museum are also within 5 minutes.

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Palm Grass Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 126 reviews
Rating 8 - Good. 40 out of 126 reviews
Rating 6 - Okay. 34 out of 126 reviews
Rating 4 - Poor. 8 out of 126 reviews
Rating 2 - Terrible. 7 out of 126 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Owen

Excellent location if you want to be close to site-seeing and night life.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terrence

View and location
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Clean and friendly staff.
Stayed 1 night in Oct 2024

4/10 Poor

Cory S

Liked: Property conditions & facilities
I will stay there again
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Aircon is slow cold and window is broken
Stayed 2 nights in Feb 2025

8/10 Good

Brian

.
Stayed 2 nights in Jan 2025

6/10 Okay

Andrew

Three night stay
Enjoyable stay as always…..clean comfortable modern rooms…..friendly staff and lovely roof top Resto bar with music.
Stayed 3 nights in May 2024

10/10 Excellent

Joel

Heritage hotel
Stayed 2 nights in Apr 2024

8/10 Good

Shaun

Nice place to stay
Nice place to stay close to everything very clean and comfortable would definitely go back
Stayed 1 night in May 2023

8/10 Good

Alexander

Great location.
Great location. Right next to night market and all major stores and restaurants. Accommodating staff. Easy check-in/out process.
Stayed 5 nights in Nov 2023

8/10 Good

Melissa

Adequate
Stayed 1 night in May 2024

8/10 Good

Ayako

Hotel’s staff are so kind. And hotel has shopping places near. It is a very comfortable hotel. Helped me even when I had a problem
Stayed 3 nights in Jul 2023

2/10 Terrible

Neil

Liked: Room comfort
Nice ameinites. Way too noisy.
Nice rooftop bar. Room was fine, just a few roaches. Wifi speed is awful could hardly load a page. Worst thing was the noise other guest were making in the corridors ... ruined my stay.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
good location
the bathroom needs better maintenance as it seem like the toilet paper has gathers lots of dust but it is good location to shopping mall & ferry terminal to bohol
Stayed 1 night in Apr 2023

10/10 Excellent

Furkan

Friendly staff. Guards also very friendly. Breakfast is good. Rooms very clean. Bed very comfortable. AC working perfect.
Stayed 3 nights in Jun 2023

6/10 Okay

Kthryn

The hotel is located in the centre of the city, it’s busy and loud with lots of things happening. It was too crowded to take our infant son out to explore at night. We opted for to eat at the hotel.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Hotel needs a lot of TLC. Beds are hard as rocks. Staff was amazing though. Food was okay. You get what you pay for. Location was not the best but close to the walking street.
Stayed 3 nights in Jan 2024

8/10 Good

David

Okay for the money
Water never really got hot. Staff is Awesome. Not too bad a price for the money and was centrally located.
Stayed 7 nights in Sep 2022

6/10 Okay

lourie joy

Average/ okay lang naman.
Stayed 3 nights in Jun 2023

8/10 Good

Mirjam

Ok
Stayed 1 night in Sep 2023

2/10 Terrible

Lim Geok

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Expedia it is your fault never truely described the surrounding. And never have the actual latest building exterior photo glass panels. Timber steps on roof top almost giving way. Expedia your selection of hotels to customer is terrible😤😡
Stayed 3 nights in Dec 2023

6/10 Okay

KHEE YONG

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
the room is dirty and smelly. Cockroach running around the room. Maybe this is a old building, But good to do some cleaning. Staff are kind and helpful. They did not make up my room on the second day.
Stayed 3 nights in Dec 2022

6/10 Okay

Rosie

Liked: Amenities, property conditions & facilities
I kind of regretted booking at this hotel. They only provided 2 bath towels, not even a towel to dry your feet. And the shower stall is so disappointing old. This hotel is poorly maintained. The free breakfast is fine. The staffs are great though, courteous and respectful…
Stayed 3 nights in Dec 2022

8/10 Good

Nicefora

There’s some baby roaches in the bathroom and where the tea pot was located…there’s no hot water most of the time…. Lots of mildew around the shower walls…
Stayed 5 nights in Jan 2023

2/10 Terrible

Daniel

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
An AWFUL two nights we stayed. My boyfriend and I live in Bohol (neighboring small island), and came for a “date” weekend to do some shopping and have a nice dinner. I have stayed here before and always found it adequate for PH. There was no hot water the entire time, and we told them about it twice, but they never did anything about it. There was also ZERO WiFi in the suite. And, yes, I booked the “nicest” suite they had for the weekend. Lastly, our ferry did not get in until near midnight, so we checked in very late. They called our room at 9am and woke us up to tell us that the breakfast would be ending soon. While in theory this is nice, the staff has no way of knowing our sleep schedule, and I was very irritated that they woke us up. I will not be staying again.
Stayed 2 nights in Mar 2024