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Casa Pestagua Relais Châteaux

4.5 star property
Colonial Cartagena hotel in Cartagena Walled City with free breakfast

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Casa Pestagua Relais Châteaux

Outdoor pool
Outdoor dining
Deluxe Room | Premium bedding, minibar, in-room safe, blackout drapes
Terrace/patio
Reception
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Air conditioning
    Air conditioning
The price is ￥81,269
￥81,269 total
includes taxes & fees
Nov 15 - Nov 16

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (del Condé de Pestagua)

Suite (del Condé de Pestagua) | Premium bedding, minibar, in-room safe, blackout drapes

Suite (del Condé de Pestagua)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bathrobes
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Blackout drapes/curtains
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Madariaga)

Suite (Madariaga) | Premium bedding, minibar, in-room safe, blackout drapes

Suite (Madariaga)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Premium bedding, minibar, in-room safe, blackout drapes

Grand Suite

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Blackout drapes/curtains
Premium bedding
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio
Bastión Luxury Hotel
Pool
Breakfast included
Spa
Pet friendly
9.6 out of 10, Exceptional, (949)
The price is ￥29,780
￥29,780 total
includes taxes & fees
Nov 25 - Nov 26
Bastión Luxury Hotel

About the neighborhood

Map
130001, Bolivar, Cartagena, Santo Domingo, 33-63

What's nearby

  • Walls of Cartagena - 2 min walk
  • Bolivar Square - 3 min walk
  • Clock Tower - 7 min walk
  • Cartagena de Indias Convention Center - 11 min walk
  • Bocagrande Beach - 19 min walk

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 8 min drive

Restaurants

  • ‪La Paletteria - ‬2 min walk
  • ‪La Vitrola - ‬2 min walk
  • ‪Restaurante Bar El Burlador De Sevilla - ‬1 min walk
  • ‪Cuzco Cocina Peruana - ‬1 min walk
  • ‪Pepe Anca Tierra Y Mar - ‬2 min walk

About this property

Casa Pestagua Relais Châteaux

Luxury historic hotel revitalized in 2023 and located in Cartagena Walled City
Clock Tower and Cartagena de Indias Convention Center are located near Casa Pestagua Relais Châteaux, which provides free full breakfast, a poolside bar, and a free daily manager's reception. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Bike rentals, a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • Smoke-free premises, wedding services, and multilingual staff
  • Luggage storage, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Casa Pestagua Relais Châteaux feature comforts such as premium bedding and first-run movies, as well as perks like air conditioning and bathrobes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels and first-run movies
  • Free infant beds and daily housekeeping

Awards and affiliations

The property is a member of Relais & Chateaux.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • First-run movies
  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Pestagua
Casa Pestagua Boutique Spa
Casa Pestagua Boutique Spa Cartagena
Casa Pestagua Hotel
Casa Pestagua Hotel Boutique
Casa Pestagua Relais Châteaux Hotel Cartagena
Casa Pestagua Hotel Boutique Spa Cartagena
Hotel Casa Pestagua
Hotel Pestagua
Pestagua Hotel
Casa Pestagua Cartagena
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Hotel Boutique Spa
Casa Pestagua Relais Châteaux
Casa Pestagua Relais Chateaux
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Relais Châteaux Hotel Cartagena

Frequently asked questions

Does Casa Pestagua Relais Châteaux have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Casa Pestagua Relais Châteaux?

As of Nov 5, 2024, prices found for a 1-night stay for 2 adults at Casa Pestagua Relais Châteaux on Nov 15, 2024 start from ￥81,269, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Pestagua Relais Châteaux pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Pestagua Relais Châteaux?

Casa Pestagua Relais Châteaux doesn't offer parking.

What time is check-in at Casa Pestagua Relais Châteaux?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Casa Pestagua Relais Châteaux?

Check-out is at noon.

Does Casa Pestagua Relais Châteaux provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 60 per vehicle applies.

Where is Casa Pestagua Relais Châteaux located?

Located in Cartagena Walled City, this luxury hotel is within a 5-minute walk of Santo Domingo Square and Walls of Cartagena. Clock Tower and Cartagena de Indias Convention Center are also within 15 minutes.

Casa Pestagua Relais Châteaux Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 205 out of 245 reviews" "
Rating 8 - Good. 23 out of 245 reviews" "
Rating 6 - Okay. 11 out of 245 reviews" "
Rating 4 - Poor. 3 out of 245 reviews" "
Rating 2 - Terrible. 3 out of 245 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pierpaolo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Joy Antonelle, Glastonbury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough wonderful things about Casa Pestagua in Cartagena’s Walled City. It was a beautiful hotel in the heart of the Walled City, just one or two blocks away from all the major historic sites. On their street were also the best restaurants and nice shops. But most of all, the absolute best part about Casa Pestagua is her staff. I’m just 3 days off being there, we were greeting everyone by their first names because they likewise always greeted us by name and with full genuine smiles. Thank you Katherine, Nuris, Brando, Leo, David, Carlo, Caroll, Hernan and Diocelin. You made our short trip to Cartagena truly memorable. Hope to see you again soon, even if we forgot to “pat Hertrudes on the back” 😜
Stayed 3 nights in Sep 2024

10/10 Excellent

Abbey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful!
Stayed 4 nights in Jul 2024

10/10 Excellent

Rodney

Traveled with partner
Liked: Amenities
The staff and team at Casa Pestagua practice and reflect the best in personal client service. My wife and I felt they made the difference in our vacation and we are grateful. Beautiful property and warm comfortable rooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

Todd

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 6 nights in Jun 2024

10/10 Excellent

Sara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere, the property is full of charm and wonderfully located
Stayed 3 nights in Jun 2024

10/10 Excellent

Aleida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place!
Stayed 1 night in Jun 2024

10/10 Excellent

Aleida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to come back!!
Stayed 1 night in Jun 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with incredibly friendly staff and top notch rooms
Stayed 1 night in May 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent service and employees.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Romantic and charming with a wonderful staff.
Stayed 3 nights in Mar 2024

10/10 Excellent

Pinchas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
5 star truly…
Stayed 3 nights in Apr 2024

10/10 Excellent

Janeisi, miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ONLY place for me in Cartagena
I really can’t express how much I loved our stay at Casa Pestagua. On our second day, my very hard to please teenage daughter declared, “I give this hotel a 10 out of 10!” The rooms are simply elegant. The hotel is beautiful and charming. However, the true standout is the service. Someone contacted me prior to our arrival to check in on our possible needs and to see if they could be of help with transportation. When we arrived, Katherine and Brandon were OUTSTANDING. I really cannot emphasize that enough. They went above and beyond to make sure we were happy with our rooms and that level of service continued through our trip. From the moment you enter this very special place, you are greeted with a warm smile and a helping hand. The pool in the courtyard was the perfect place to spend the afternoon after being out in the sun all day. They offered complimentary wine and snacks from 5-6 which was an unexpected treat. I am so glad my other plan didn’t work out!
Stayed 3 nights in Mar 2024

10/10 Excellent

david

Stayed 2 nights in Mar 2024

10/10 Excellent

farhad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ahmad, Redondo Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colonial beautiful property. Excellent staff.
Stayed 4 nights in Feb 2024

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely exceptional experience in every way possible. Everything was perfect. Exceptional service, beautiful hotel and lovely, relaxing pool. It's an oasis in the middle of the walled city. Highly recommend and will definitely be back. Thank you for the wonderful stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

siobhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Spot and Glorius Suite!
A quick 3-day stay was not enough to fully enjoy Cartagena and especially the Suite Conde de Pestagua! The suite alone is glorious, and the private rooftop lounge and pool made it truly special. Everyone was exceedingly friendly and professional. Overall, a wonderful experience and we can't wait to return!
Stayed 3 nights in Feb 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were great Staff outstanding
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel on all levels. Staff was wonderful. Very accommodating. The hotel is one the best in which we’ve stayed around the world. Truly lovely. The restaurant is also worth the visit alone! This is THE place to stay in el centro histórico!

10/10 Excellent

Katarina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
home away from home…will be back! Thank you to an excellent and kind staff!
Stayed 3 nights in Jan 2024

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Casa Pestagua went above and beyond to ensure that we had a wonderful stay. The food, cleanliness and attention to detail were remarkable and reflected the values necessary for the Relais and Chateau designation. Highly recommend this property.
Stayed 5 nights in Jan 2024