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Castle House Hotel

3.0 star property
Inn in Canterbury with free breakfast and a 24-hour front desk

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Photo gallery for Castle House Hotel

Property grounds
In-room safe, iron/ironing board, rollaway beds, free WiFi
Family Room, Ensuite | In-room safe, iron/ironing board, rollaway beds, free WiFi
Bar (on property)
Coffee service

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room, Ensuite

Double or Twin Room, Ensuite | In-room safe, iron/ironing board, rollaway beds, free WiFi

Double or Twin Room, Ensuite

Highlights

TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
In-room safe
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Honeymoon Suite

In-room safe, iron/ironing board, rollaway beds, free WiFi

Honeymoon Suite

Highlights

TV
Rollaway/extra beds
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Double Room

Highlights

TV
Rollaway/extra beds
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Ensuite

Family Room, Ensuite | In-room safe, iron/ironing board, rollaway beds, free WiFi

Family Room, Ensuite

Highlights

TV
Rollaway/extra beds
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
Daily housekeeping
In-room safe
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, Ensuite (3 adults)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, Ensuite (3 adults)

Highlights

TV
Hair dryer
Private bathroom
Bathrobes
Coffee/tea maker
In-room safe
Iron/ironing board
Daily housekeeping
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room (Small)

In-room safe, iron/ironing board, rollaway beds, free WiFi

Double Room (Small)

Highlights

TV
Rollaway/extra beds
Private bathroom
Bathrobes
Hair dryer
Coffee/tea maker
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
CT1 2PT, England, Canterbury, 28 Castle Street

What's nearby

  • Westgate Gardens - 7 min walk
  • Canterbury Cathedral - 9 min walk
  • Marlowe Theatre - 10 min walk
  • Canterbury Christ Church University - 14 min walk
  • University of Kent - 4 min drive

Getting around

  • Canterbury East Station - 2 min walk
  • Gatwick Airport (LGW) - 66 min drive

Restaurants

  • ‪Tiny Tim's Tearoom - ‬6 min walk
  • ‪Bill's - ‬8 min walk
  • ‪The Cherry Tree - ‬7 min walk
  • ‪The Real Eating Company - ‬8 min walk
  • ‪The Three Tuns - ‬4 min walk

About this property

Castle House Hotel

Inn near a train station
Free English breakfast, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Castle House Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a bar.
You'll also enjoy the following perks during your stay:
  • Luggage storage, a 24-hour front desk, and smoke-free premises
Room features
All guestrooms at Castle House Hotel feature perks such as bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Free English breakfast available 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Castle House Canterbury
Castle House Hotel Canterbury
Castle House Inn Canterbury
Canterbury Castle House Guest House Hotel Canterbury
Castle House Hotel Inn
Castle House Hotel Canterbury
Castle House Hotel Inn Canterbury

Frequently asked questions

Is Castle House Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Castle House Hotel?

Limited spots are available.

What time is check-in at Castle House Hotel?

Check-in start time: 2 PM; Check-in end time: 10:30 PM.

What time is check-out at Castle House Hotel?

Check-out is at 11 AM.

Where is Castle House Hotel located?

Situated in Canterbury, this inn is within a 5-minute walk of Garden of St Mary de Castro and Dane John Gardens. Westgate Gardens and Royal Museum and Art Gallery are also within 10 minutes. Canterbury East Station is only a 2-minute walk and Canterbury West Station is 16 minutes.

Castle House Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 533 reviews" "
Rating 8 - Good. 222 out of 533 reviews" "
Rating 6 - Okay. 43 out of 533 reviews" "
Rating 4 - Poor. 11 out of 533 reviews" "
Rating 2 - Terrible. 3 out of 533 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Great location, plenty of parking available. Friendly staff.
Stayed 1 night in Mar 2020

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place & in a good location. Comfy rooms & a good breakfast
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Good breakfast.Friendly staff good onsite parking and location Dated bedrooms. Not the cleanest .
Stayed 3 nights in Mar 2020

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid hotel in a good position
Stayed 2 nights in Mar 2020

10/10 Excellent

Gillian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Great location, nice food good nights sleep.
Stayed 1 night in Feb 2020

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freindly Hotel
On arrival the receptionist was very friendly and helpful. He gave me a map of the area also a list of suggested resturants for dinner and offered to book if I dicided to use any. The hotel is inside the city walls so is within walking distance of the sights and the fact it has free parking is brilliant it also looks like a large villa. The room I had was large with an equally large shower room with an excellent shower (plenty of hot water) and was very comfortable.Toiletries in the shower room shower gel and shampoo along with a soap bar. Breakfast was a choice of fruit juices, cereals, tea and coffee, fruit,toast and pastries and a choice of cooked items. Full english, eggs benedict,eggs florentine etc. The bar next to reception was nice though as it was mid week was empty. Only down side was a slight hum from what I can only presume was the fridge in the room but it wasnt that bothersome and I soon drifted into a wonderful sleep. Overall delightfull and I would go back again probably in the Summer though as there is outside seating. One thing is more choice of jams at breakfast.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view was stunning! All the staff were friendly and helpful. Breakfast was nice too. Room was spotless and very modern bathroom! Our stay was ended due to personal reasons back home but would happily return.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel
A large comfortable room. Great breakfast. Very good location. Second time staying at this hotel. Totally recommend.
Stayed 1 night in Feb 2020

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel, close to city centre
Castle House is very handy for the railway station and despite being close to a busy roundabout our room was lovely and quiet. The bed was comfy with crisp white sheets. Good breakfast selection with fresh cooked breakfast served very promptly. City centre a short walk away partly along a stretch of city wall.
Stayed 4 nights in Feb 2020

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Stayed 1 night in Jan 2020

10/10 Excellent

Kayla, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 5mins walk from Canterbury East station and 10mins walk to Cathedral. We stayed at the double room in the cottage, the decor is a bit old style but spacious and clean with free hot breakfast. Overall is a very pleasant stay, would recommend.
Stayed 2 nights in Dec 2019

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Castle House Hotel excellent stay
It was an excellent location being so close to the town. The staff were amazingly helpful and very kind. When I had a laptop problem they went out of their way to help. A great stay. We are coming back soon.
Stayed 2 nights in Dec 2019

10/10 Excellent

michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Our second stay here. Only issue was the tv didn’t work
Stayed 1 night in Dec 2019

8/10 Good

Grant

Stayed 1 night in Dec 2019

6/10 Okay

richard

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
We were very disappointed that having pointed out to SImone on the reception desk that the room needed some cleaning attention with regards to nail clippings and a discarded cotton bud on the carpet she did not apologise but said she would get it sorted.However on our return at tea time no attention had been given to these areas.Not good enough.A deep clean moving all the furniture would not go amiss.We did otherwise enjoy our stay, breakfast was good and hotel conveniently placed.I would suggest that it might be a good idea to have some lights in the car park as it was very dark and this is the main entrance
Stayed 2 nights in Nov 2019

10/10 Excellent

Malia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful. Great place to stay.
Stayed 2 nights in Nov 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyable stay, ideal location for our planned itinerary, hospitable staff.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and location was perfect for the local fascilities. Only minor downfall, two single beds but 1 matress was begining to show its age.
Stayed 5 nights in Oct 2019

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, great location, super clean and very nicely decorated. The staff were great, too - what more do you need.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the city centre, plus onsite parking. Service was great, room was clean and comfortable. We had room number 10 which has a great view of the castle from the windows . The breakfast was good and plentiful. Has a nice garden to relax in. Canterbury being a university city, be prepared for some late night noise/revelry.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The advantages of this hotel are it’s close proximity to Canterbury town centre with its attractions and restaurants, excellent cooked breakfast and lovely hot showers. Sadly the decor could do with an update and, although our room overlooked a very busy roundabout, thankfully the secondary double glazing helped to muffle some of the noise (worth pointing out that we stayed in October so no need to open any windows).
Stayed 2 nights in Oct 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for town access.
Good location. Bed on small side.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019