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Cyan Cancun Resort & Spa

3.5 star property
Soak up tropical vibes on your own private beach or lounge by the pool with refreshing cocktails.

Choose dates to view prices

Photo gallery for Cyan Cancun Resort & Spa

Outdoor pool, free cabanas, pool umbrellas
Restaurant
Superior Suite, Balcony, Sea View | Terrace/patio
Superior Suite, Sea View | In-room safe, desk, laptop workspace, blackout drapes
View from room
Escape to Cyan Cancun Resort & Spa, where sun-kissed days await. Unwind at the private beach with massages and loungers or soak up the fun at the poolside bar. Guests rave about this beach locale and helpful staff, who ensure a seamless stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
The current price is ￥18,108
￥22,800 total
includes taxes & fees
Feb 12 - Feb 13

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • 32 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Sea View

Superior Suite, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, Sea View

Highlights

Private indoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed - single
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Quadruple Room, Sea View

Highlights

Air conditioning
Flat-screen TV
Sofa bed - single
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Cable channels
Daily housekeeping
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Balcony, Sea View

Superior Suite, Balcony, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, Balcony, Sea View

Highlights

Yard
Balcony
Private indoor hot tub
Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed - single
Blackout drapes/curtains
  • 42 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, (2398)
The price is ￥19,683
￥25,311 total
includes taxes & fees
Feb 22 - Feb 23
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About the neighborhood

Map
77500, QROO, Cancun, Km 20.5, Blvd. Kukulcan, Zona Hotelera Cancun

What's nearby

  • El Rey Ruins - 18 min walk
  • Iberostar Cancun Golf Course - 18 min walk
  • Delfines Beach - 2 min drive
  • Ventura Park Cancun - 6 min drive
  • Riviera Cancun Golf Resort - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬11 min walk
  • ‪Zai - ‬13 min walk
  • ‪Sun Palace - ‬6 min walk
  • ‪Km 19.5 - ‬12 min walk
  • ‪Bogavante Restaurant - ‬3 min walk

About this property

Cyan Cancun Resort & Spa

Hotel near Iberostar Cancun Golf Course
Located close to El Rey Ruins, Cyan Cancun Resort & Spa provides a poolside bar, a terrace, and a garden. This hotel is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A free beach club on site, express check-out, and a 24-hour front desk
  • A front-desk safe, luggage storage, and beach towels
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 155 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and electrical adapters/chargers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Free beach club
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

This property does not have elevators

Property is also known as

Cyan Cancun Hotel Spa
Cyan Cancun & Spa Cancun
Distinctive Cancun Hotel Spa
Cyan Cancun Resort & Spa Hotel
Cyan Cancun Resort & Spa Cancun
Cyan Cancun Resort & Spa Hotel Cancun

Frequently asked questions

Does Cyan Cancun Resort & Spa have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Cyan Cancun Resort & Spa ?

As of Feb 10, 2025, prices found for a 1-night stay for 2 adults at Cyan Cancun Resort & Spa on Feb 12, 2025 start from ￥18,108, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cyan Cancun Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cyan Cancun Resort & Spa ?

Self parking is free at this property.

What time is check-in at Cyan Cancun Resort & Spa ?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Cyan Cancun Resort & Spa ?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Cyan Cancun Resort & Spa located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Delfines Beach, and El Rey Ruins. Iberostar Cancun Golf Course is 0.9 mi (1.5 km) away.

Cyan Cancun Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 530 out of 1267 reviews
Rating 8 - Good. 329 out of 1267 reviews
Rating 6 - Okay. 174 out of 1267 reviews
Rating 4 - Poor. 112 out of 1267 reviews
Rating 2 - Terrible. 122 out of 1267 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Victor

A bit run down, no interest points except few planters in the inner yard. The restaurant is boring without view. The pool is nice though. Overall - average, nothing special.
Stayed 3 nights in Feb 2025

10/10 Excellent

Odalis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

6/10 Okay

Mikhail

Liked: Cleanliness, staff & service, property conditions & facilities
Service is average they don't have even phone in the room However room is clean and service every day Restaurant has very limited menu Location is good close to the airport Quick shop store across the street Swimming pool is nice and open long hours Overall good value for the money
Stayed 6 nights in Feb 2025

6/10 Okay

steven

Rundown, nothing like photos, not a 4 star property, 2 at best
Stayed 4 nights in Jan 2025

6/10 Okay

Manuel, Dorchester

Traveled with partner
Liked: Staff & service
My room shower was not working didn’t really enjoy my stay
Stayed 2 nights in Jan 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

6/10 Okay

marcelo d da cruz

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom sink was clogged, they don't have anything to put the soap in the shower, I never understood the jacuzzi in that place that didn't let you reach the window, the internet is very bad
Stayed 4 nights in Jan 2025

10/10 Excellent

Akshay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Jan 2025

10/10 Excellent

Robyne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The cyan resort met all expectations and more.The front staff Bere was amazing, even surprising me with cake and champagne for my 53 birthday ❤️. William who organized special events was super friendly and kind. For an older hotel, everything was clean well taken care of and the affinity pool looking over the ocean was to die for. Our housekeeper was so sweet every day our towels were in different shapes from hearts to flowers to bows to seals. It was so impressive. She was so kind. I definitely wanna say thank you to Bere. She was amazing.
Stayed 5 nights in Jan 2025

8/10 Good

Kiran

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The resort was nice and the only interaction we had with the staff was the front reception whom she was nice and Chris was fast. However the food at the restaurant in the resort was ok and should be improved. The service at the restaurant was slow and had to ask several times for a toast (perhaps the server forgot)
Stayed 1 night in Jan 2025

10/10 Excellent

Ana Paula Vidal

Good stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed my stay here! Will definitely book here again. The pool and ocean is absolutely stunning, staff are super friendly, they allowed up to stay on the property after we checked out until we had to go to the airport at 4:00pm. The food was really really good! Highly recommend!!
Stayed 7 nights in Jan 2025

4/10 Poor

Utkarsh

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Has beach access and a good looking pool and nice location. The staff is non-friendly and rooms are also bad, bathrooms are too small. But this was a cost-effective option in the hotel zone, you get what you pay for!
Stayed 4 nights in Jan 2025

2/10 Terrible

Shirin Quitoriano Shatertoussi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely write reviews or complain. This was my first time in Mexico and had brought my 16yr old for a semester break getaway. We came to the hotel to find it nothing like the photos. The front desk staff was rude and not at all inviting. The lobby looked like a shack. When we got to our room it didn’t get better. The shower sprayed water everywhere as it was so caulked. The floors got soaked and there was no ventilation fan. The sofa bed was dirty and stained. There was no phones and to top it off when our driver came up pick us up to go on our trip they sent them away. And when we asked why they said they are not around to stay around the lobby. We asked to borrow a phone that we may call them as the number they have didn’t work they replied with we have no phone. When we checked out they told us that the towel was dirty and that we had to pay. This hotel should not have the rating it does. Very disappointed please avoid this hotel if you don’t want to ruin your vacations.
Stayed 7 nights in Jan 2025

2/10 Terrible

Jose

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tje property had broken doors all wind filter through it making it impossible that sleep
Stayed 6 nights in Jan 2025

10/10 Excellent

Orbis

Stayed 1 night in Nov 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar esta hermoso
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica, Great Mills

Liked: Cleanliness
Stayed 7 nights in Jan 2025

10/10 Excellent

Nubia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias unos días muy ricos
Stayed 3 nights in Jan 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exactly like the picture as described beyond beautiful
Stayed 2 nights in Jan 2025

2/10 Terrible

Miriam

Stayed 1 night in Jan 2025

8/10 Good

Feng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent swimming pool area. Comfortable place for a couple of days. Next to the beach which is great. There is a convenient store across the street for drinks and snacks. Good Wifi and A/C. 15min taxi from the airport, so if you plan to catch a plane, excllent choice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jaime, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is nice & quiet
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, food very expensive for what you get, couple of nice restaurant over the road tho
Stayed 2 nights in Dec 2024

2/10 Terrible

Fawad

Disliked: Staff & service, property conditions & facilities
Disgusting place and needs a lot of work to be done and the staffs need more training and needs to know how to communicate and needs to be more nice.. I’ll not stay there again and I checked out early.
Stayed 4 nights in Jan 2025