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Capital O Cancun Ocean View, CancĂșn

3.0 star property
Hotel with a 24-hour front desk, near Plaza 28

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Capital O Cancun Ocean View, CancĂșn

Outdoor pool
Standard Triple | Balcony
Property entrance
Bed sheets
Outdoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Room options

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Hotel Kavia Cancun
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7.6 out of 10, Good, (629)
The price is ïż„6,434
ïż„8,356 total
includes taxes & fees
Dec 1 - Dec 2
Hotel Kavia Cancun
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About the neighborhood

Map
77500, QROO, Cancun, Calle 15 #39, Smz 64, Mz 22, Lote 5

What's nearby

  • Plaza 28 - 3 min drive
  • Ultramar Ferry Puerto JuĂĄrez - 4 min drive
  • Cancun Mall - 5 min drive
  • Plaza Las Americas - 5 min drive
  • Puerto Cancun Marina Town Center - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • â€ȘLa Suegra - ‬8 min walk
  • â€ȘMcDonald's - ‬5 min walk
  • â€ȘEl Paisano del 23 - ‬8 min walk
  • â€ȘMercado independencia - ‬8 min walk
  • â€ȘEl Pocito - ‬6 min walk

About this property

Capital O Cancun Ocean View, CancĂșn

Hotel near Ultramar Ferry Puerto JuĂĄrez
Located close to Plaza 28, Capital O Cancun Ocean View, CancĂșn has plenty to offer.
You'll also find perks like:
  • An outdoor pool
  • Bike rentals, an elevator, and a 24-hour front desk
  • Smoke-free premises
More conveniences in all rooms include:
  • Bathrooms with showers and shampoo
  • 32-inch TVs with cable channels

Languages

English, Spanish

Property amenities

Parking and transportation

  • Limited onsite parking
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Lockers

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator (36 inch wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

There is limited hot water on site
No pets and no service animals are allowed at this property

Frequently asked questions

Does Capital O Cancun Ocean View, CancĂșn have a pool?

Yes, this property has an outdoor pool.

Is Capital O Cancun Ocean View, CancĂșn pet-friendly?

No, pets are not allowed at this property.

How much is parking at Capital O Cancun Ocean View, CancĂșn?

Limited spots are available.

What time is check-in at Capital O Cancun Ocean View, CancĂșn?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Capital O Cancun Ocean View, CancĂșn?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Capital O Cancun Ocean View, CancĂșn located?

Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Mercado 23 and Plaza 28. Ultramar Ferry Puerto JuĂĄrez is 2.1 mi (3.3 km) away.

Capital O Cancun Ocean View, CancĂșn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 158 out of 318 reviews" "
Rating 8 - Good. 73 out of 318 reviews" "
Rating 6 - Okay. 21 out of 318 reviews" "
Rating 4 - Poor. 15 out of 318 reviews" "
Rating 2 - Terrible. 51 out of 318 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Nancy

Stayed 2 nights in Feb 2024

2/10 Terrible

Donald

Stayed 1 night in Feb 2024

2/10 Terrible

john

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room door lock didnt lock. Sewer gas coming back into the room because of horrible plumbing, TOXIC. No wifi.
Stayed 3 nights in Nov 2023

6/10 Okay

Graciela

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff is fine, just the place do not look like the pictures, I felt a little bit disappointed at the beginning, but after the stay of some days, we realize that it is not too bad, the staff people make a little detail with some flowers we travel with, that was cute, we felt grateful for it.
Stayed 3 nights in Nov 2023

4/10 Poor

Jesus

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2023

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

2/10 Terrible

binod

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible rooma and service
Stayed 1 night in May 2023

10/10 Excellent

Ba Sie Camille

Traveled with group
Liked: Cleanliness, staff & service
Awesome place for vacation
Stayed 3 nights in May 2023

10/10 Excellent

Deyanira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very welcoming and friendly. Would recommend.
Stayed 4 nights in Apr 2023

8/10 Good

Benedicto Olaivar

Liked: Cleanliness
.
Stayed 2 nights in Mar 2023

10/10 Excellent

Yiru

Stayed 1 night in Mar 2023

10/10 Excellent

Shivo

Stayed 1 night in Mar 2023

2/10 Terrible

Delfino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022

2/10 Terrible

EMIN ONUR

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty, there was spit on the pillows and sheet has stain. pictures are doesn’t show true. Such a dangerous neighborhood washroom’s was dirty too receptionist’s girl was rude and irrelevant
Stayed 1 night in Dec 2022

2/10 Terrible

Esperanza

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was over sold i didn't stay there, i was looking another hotel in the middle of the night and i haven't received my refund.

2/10 Terrible

steven b

Disliked: Staff & service
The property seemed clean enough. They did not have my reservation even though my reservation had been paid. They were rude and not helpful at all. I stayed at a different hotel. I would never recommend this hotel.

2/10 Terrible

junalyn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are a tourist, please do yourself a favor, DO NOT STAY IN THIS PROPERTY. The pictures looks so good but when you arrive at the property, its horror.We arrived at this hotel at around 7PM, I was scared because our ground transportation dropped us off in an ally where lots of younger humans who looks drunk and are using were jamming right in front of the hotel. We tried to open the door to get in but it was locked, so we used the doorbell, waited for 10mins and no one answered or open the door. After waiting for another 10 mins there's a couple who went inside and they let us in. Trying to check in was hell, the lady took like an hour to look for my rsvp in a paper until she told me that we don't have a reservation. I was fine with it since I didnt want to stay there after seeing the property and the location. She left for 10mins and came back with my passport and told me that she found my bkg and we have to stay there since its non refundable. I paid a little over 80 dollars. I wasn't comfortable staying there but since its non ref., I took the chance. Another horror happened when I saw the room, the smell and its dirty. There was no double lock on the door so I didn't find it comfortable or safe. The sheets smells so me and my husband just sat there the whole night, we took turns to watch each other while sleeping. If you are traveling alone dont stay here or make sure you keep one eye open while sleeping.
Stayed 1 night in Nov 2022

8/10 Good

Peter

Stayed 2 nights in Nov 2022

10/10 Excellent

Dezmon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Cozy with two pools usually not as busy as your other hotels so you get personal help from the staff

6/10 Okay

Jose

Liked: Cleanliness, staff & service

10/10 Excellent

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Oct 2022

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 2 nights in Sep 2022

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it very much and I will see you again in the future
Stayed 6 nights in Jul 2022

4/10 Poor

Leslie

Traveled with pets
Liked: Staff & service, property conditions & facilities
Pros: The property has an amazing roof top view, small pool & fitness room. The room had balcony facing the street. Cons: Construction on the building was unbelievably unbearable with huge machine hammering into the concrete foundation.. I was told I would get a refund for one night but did not. Not near any restaurants or stores. Not very walkable. Staff recommended Playa El Nino.Went for dinner. Uber dropped me off but Uber & taxis would not pick up from that area.. Uber driver told me to be careful. I was able to take a bus to the bus station where I could get a taxi back to hotel. Not the best recommendation for a single woman at night.
Stayed 1 night in Jul 2022

2/10 Terrible

Silvia

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Tourist please do not get this place so unsafe old nasty old and stinks never come back again
Stayed 1 night in Jul 2022