4/10 Poor
Jenna G.
Jun 28, 2024
Liked: Cleanliness
DON’T BELIEVE THE PHOTOS!!
They are building a house directly next to the pool - there is construction all day long and there is no longer an ocean view from the pool!!! The only thing you can see from the pool now is a wall of concrete bricks.
We were not informed of ANY construction going on until we arrived to the property to discover it for ourselves. We were in contact with the host both over the phone and through email numerous times before our stay, and they never once brought up any construction. They also knew that this was not an ordinary vacation - it was my bachelorette trip that is a once in your lifetime trip.
After expressing our dissatisfaction to the PM on site (at arrival), he told us he would contact the owners and see what he could do, which was ultimately nothing. They told us they had no other properties available for us, so we didn’t have any choice but to stay. However, we did NOT get what we paid for or what we booked. We booked a PRIVATE house with an OCEAN view from the pool and that is NOT what we got. We got the opposite of that. We didn’t use the pool area because there were construction workers within feet of the pool at all times except night time. They were even there on Saturday (we left early Sunday, so they were there every day of our stay).
The PM did provide a free chef breakfast, but we felt it was pretty minimal considering the expense that comes with staying at this property.
The “beach” is just a big rocky point. So don’t waste your money!
Jenna G.
Stayed 3 nights in Jun 2024