Buttermere Vacations from ￥200,664

Staff at check in were great & very helpful. Spacious room, clean but a few stains on carpet & walls. Rip on edge of duvet cover, marks on 2 of the towels. Fire alarm sounded around 10pm, the hotel evacuated but there was no explanation from staff what was happening? Steam room area small but functional. Breakfast was excellent. Good location, close to Deansgate.

Great apartment. Great design and very comfortable. At least 20 places to eat within an easy 10 minute walk. The lake is also very close. The whole of Bowness is a dream Totally loved the place.

Great staff all round at check in and checkout and breakfast was very good. A bit disappointed with the shower head, which came off during a shower and could have hurt someone. However the response was prompt and it was fixed with a sincere apology. I love staying here and will def stay here again.

Highly recommend the Express meal 3 course and drink for £19.50 which we had before going to the ballet. Otherwise prices quite steep. I can honestly say the full breakfast was possibly the best I have had in my 75 years. My wife's eggs benedict was also a treat. The coffee and juice were great. But looking at the continental breakfast on offer it didn't look appetising at all ....the melon and other 'fresh' fruits looked very dry indeed and some of the other offerings looked days old. Our room was quite nice but very dark with extremely poor lighting. The shower flooded the floor...the bath mat was sodden.....surely with all your experience you could design a shower that didn't do that? Move the shower head back 2 inches, or fit a sliding door..it's not rocket science. The bedside 'offerings' amounted to 2 thin biscuits each and a very average selection of teas and coffees. Not 'top-notch hotel'. We went to the top floor bar and ordered a couple of cocktails before our Express Meal on the ground floor. We waited and waited watched the three or four staff talking to each other and doing the odd bit of dusting. 15 minutes later no cocktails. Any apologies? No. A shambles. Would we stay again? Probably....!

Stunning hotel, would highly recommend