Executive room.TV didn’t work.Staff didn’t answer reception phone after 3 attempts gave up.Heating difficult to control.Floors very noisy/creaky and walls thin with no sound proofing.Couldn’t control bath mixer tap.Dissapointing visit as have stayed before and usually just one or two issues!
Stephen
2024 年 12 月に 1 泊滞在
8/10 (良い)
John
2024 年 10 月 18 日
John
2024 年 10 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
家族旅行
2024 年 10 月 6 日
気になった点 : 施設のコンディションと設備、客室の快適度
Not worth the 3 stars.
Not worth the money charged £85 especially as breakfast not included, decor needs a lot of attention, carpet needs a good steam clean, tv way to small, bed uncomfortable, shower was awful as hardly had any power or hot water. Window had condensation so could not see out. All in all very run down.
宿泊されたお客様
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
BARRY
2024 年 10 月 4 日
BARRY
2024 年 10 月に 1 泊滞在
6/10 (普通)
Ismet
2024 年 9 月 16 日
Good overnight accommodation.
Ismet
2024 年 8 月に 1 泊滞在
8/10 (良い)
Peter
2024 年 9 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A little tired but very pleasant stay
Much better than expected, 07.00 breakfast was a bonus for motor racing nearby, and only 10 mins from the circuit.
Excellent parking facilities and a pub next door.
Peter
2024 年 9 月に 2 泊滞在
8/10 (良い)
Rose
2024 年 8 月 15 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The shower had no water pressure and barely warm towel rail falling off the wall
Rose
2024 年 8 月に 1 泊滞在
4/10 (不満)
Nick
家族旅行
2024 年 8 月 8 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Unfortunately the hotel is in need of a bit of a refresh. We stayed in a room at the front of the property and there were a number of areas for improvement.
1. The overall decor is dated, the wallpaper is old and coming away from the walls in a number of places. Under the window the wallpaper has peeled off and the wall behind was damp.
2. The ensuite is again very dated and the grouting around the tiles had a fair amount of mould. The main concern however was the shower curtain that had quite a bit of mould on it.
3. The bed was very uncomfortable and I could feel every spring digging into my back all night, there was literally no support! When I inspected the mattress I noticed that the mattress was in fact falling apart at the seams with massive holes in it.
4. The rest of the hotel just looked very tired and would benefit from a total refresh!
On the positive side, staff were pleasant and made an effort to check us in earlier than their official policy and breakfast was nice. I did take photos if I can post them.
Nick
2024 年 8 月に 1 泊滞在
8/10 (良い)
Mahesh
2024 年 7 月 30 日
Mahesh
2024 年 7 月に 1 泊滞在
8/10 (良い)
Richard
2024 年 7 月 18 日
良かった点 : 清潔度、スタッフとサービス
This was a comfortable night’s sleep in a spacious room, but note that the hotel is a little tired and the location is not “classically ideal”. I did enjoy my time, and it was exactly as expected - and the staff are all very helpful. Note that breakfast wasn’t included in my rate.
Richard
2024 年 7 月に 1 泊滞在
10/10 (非常に良い)
Lorraine
2024 年 7 月 17 日
Lorraine
2024 年 7 月に 1 泊滞在
10/10 (非常に良い)
Harold
2024 年 7 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Harold
2024 年 7 月に 3 泊滞在
6/10 (普通)
Chris
2024 年 6 月 22 日
良かった点 : 清潔度、スタッフとサービス
Lovely staff, very helpful. Rooms a little dated
Chris
2024 年 6 月に 1 泊滞在
8/10 (良い)
Steve
2024 年 5 月 24 日
良かった点 : 清潔度、スタッフとサービス
Interesting history of harbour and surrounding area
Steve
2024 年 5 月に 1 泊滞在
6/10 (普通)
Andy
2024 年 4 月 9 日
Andy
2024 年 4 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2024 年 4 月 7 日
気になった点 : 施設のコンディションと設備
Average
Good location for what we needed, but unremarkable in all other aspects. Fairly tired throughout.
宿泊されたお客様
2024 年 3 月に 2 泊滞在
6/10 (普通)
David
2024 年 1 月 25 日
気になった点 : スタッフとサービス
Stayed for an organised evening meal with 12 others in private dining room. The food was mediocre and the service was poor.
The accommodation is tired.
David
2024 年 1 月に 1 泊滞在
8/10 (良い)
Hollie
カップルで旅行
2022 年 9 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed at The Ashburnham for a friends wedding. The hotel was beautiful, in a lovely location. The breakfast provided was delicious and served hot. We only had dinner at the hotel for the wedding reception which was amazing. The rooms are comfortable and provide everything needed for a few nights stay.
Hollie
2022 年 8 月に 3 泊滞在
10/10 (非常に良い)
Kelly
グループ旅行
2022 年 6 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Welcoming and comfortable
Staff all really friendly and accommodating with requests. The room was lovely and clean and spacious with an amazing view. The breakfast was delicious and there was ample parking. Would definitely stay again.
Kelly
2022 年 6 月に 1 泊滞在
10/10 (非常に良い)
Neil
2022 年 6 月 3 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
We stayed for a couple of days in this comfortable and reasonably priced hotel. The staff were very friendly and helpful and food was excellent. The hotel rooms are a little dated, but believe there are plans to update. Would recommended and hope to visit again.
Neil
2022 年 5 月に 2 泊滞在
10/10 (非常に良い)
Marion
2022 年 4 月 30 日
Marion
2022 年 4 月に 1 泊滞在
10/10 (非常に良い)
Sean
出張
2022 年 2 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Brilliant place to stay , lovely friendly staff , defo be back
Sean
2022 年 2 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2021 年 11 月 28 日
良かった点 : スタッフとサービス
宿泊されたお客様
2021 年 11 月に 2 泊滞在
10/10 (非常に良い)
Caroline
グループ旅行
2021 年 11 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Friendly hotel
From the time we arrived the staff were very friendly. They made us sandwiches although the tea menu was finished. The breakfasts were good especially the quality bacon. The room was adequate, and the bed was very comfortable. I liked being able to open the window properly at night.