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Hotel La Serrania

3.0 star property
Relax with an international meal or take some time for yourself by the pool. Whatever your pace, this hotel’s warm atmosphere will make you feel right at home.

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Photo gallery for Hotel La Serrania

Outdoor pool
Lobby sitting area
Terrace/patio
Interior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Breakfast included
  • Room service
  • Parking included

Room options

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Showing 2 of 2 rooms

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, iron/ironing board

Twin Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Pillowtop bed
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, iron/ironing board

Double Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Private bathroom
Rainfall showerhead
Minibar
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

Similar properties

Exterior

Hampton by Hilton Bucaramanga

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, (503)
The price is ￥8,230
￥8,230 total
includes taxes & fees
Mar 1 - Mar 2
Hampton by Hilton Bucaramanga
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About the neighborhood

Map
680002, Santander, Bucaramanga, Calle 33 No 30-26

What's nearby

  • Canaveral Mall - 13 min walk
  • Alfonso Lopez Stadium - 19 min walk
  • Cabecera Shopping Mall - 3 min drive
  • Universidad Industrial de Santander - 3 min drive
  • Cacique Shopping Mall - 6 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 45 min drive

Restaurants

  • ‪La Cocina de la Abuela - ‬4 min walk
  • ‪Santalocura Rock Bar - ‬3 min walk
  • ‪Caracol Pizzeria - ‬1 min walk
  • ‪Nan King - ‬1 min walk
  • ‪Jarri's - ‬2 min walk

About this property

Hotel La Serrania

Property highlights
Take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services at Hotel La Serrania. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Timara, features international cuisine. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self parking
  • Babysitting (surcharge), concierge services, and a 24-hour front desk
  • An elevator, free newspapers, and a reception hall
Room features
All guestrooms at Hotel La Serrania boast comforts such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • TVs with cable channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Timara

Things to do

  • Outdoor pool
  • Sauna
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 50 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Built in 2011
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
Late check-out fee: COP 60000

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: COP 60000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

La Serrania Casa de Huespedes
La Serrania Casa de Huespedes Bucaramanga
La Serrania Casa de Huespedes Hotel
La Serrania Casa de Huespedes Hotel Bucaramanga
Hotel Serrania Bucaramanga
Hotel Serrania
Serrania Bucaramanga
Hotel La Serrania Hotel
Hotel La Serrania Bucaramanga
Hotel La Serrania Hotel Bucaramanga

Frequently asked questions

Does Hotel La Serrania have a pool?

Yes, this property has an outdoor pool.

Is Hotel La Serrania pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel La Serrania?

Self parking is free at this property.

What time is check-in at Hotel La Serrania?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel La Serrania?

Check-out is at 1:00 PM. Late check-out is available for COP 60000 (subject to availability).

Where is Hotel La Serrania located?

Situated in Bucaramanga, this hotel is within a 10-minute walk of Parque Mejoras Públicas, Parque de los Niños, and Corfescu Theater. Megamall Shopping Center and Bucaramanga Modern Art Museum are also within 15 minutes.

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Hotel La Serrania Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 149 out of 267 reviews
Rating 8 - Good. 91 out of 267 reviews
Rating 6 - Okay. 20 out of 267 reviews
Rating 4 - Poor. 4 out of 267 reviews
Rating 2 - Terrible. 3 out of 267 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Nice people very friendly they really care about the visitors
Stayed 14 nights in Jan 2023

6/10 Okay

Marcelina

Liked: Amenities
Need to improve breakfast. No good location, very noise street. Very kind staff.
Stayed 9 nights in Oct 2022

2/10 Terrible

joseluis

Disliked: Amenities, property conditions & facilities
I didn't like the customer service

6/10 Okay

Osvaldo

Liked: Cleanliness
I stayed in for 3 days and my room was never cleaned. At the breakfast buffet the attendant serves food on your plate rather than letting you pick your portion. I asked for water and never came - the water in the room's refrigerator was frozen and could not be consumed. The Floor in my room had lots of dust and made my feet muddy when I got out of the shower.
Stayed 3 nights in Dec 2022

8/10 Good

Frederich

Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2023

6/10 Okay

SANJEEVA

Liked: Staff & service, amenities
na

10/10 Excellent

juan m

Estancia de 1 semana
El personal muy amigable y atentos, La cocina es estupenda y muy buenos precios, La terraza le hace muchisima falta tenerla mejor presentable y asi poderla disfrutar,
Stayed 6 nights in Dec 2022

10/10 Excellent

Diego

¡Súper!
Muy bonitas instalaciones, cómodo y amplio. Cerca de zonas comerciales y varios restaurantes. ¡Bucaramanga es una nota!
Stayed 2 nights in Nov 2022

10/10 Excellent

Jose

Excelente servicio.
Todo fue excelente.!
Stayed 7 nights in Aug 2022

10/10 Excellent

luis

Stayed 3 nights in May 2022

8/10 Good

Frederick

Worked with me on a very early check-in. Staff super helpful.
Stayed 1 night in Mar 2022

10/10 Excellent

Maria

Stayed 1 night in Feb 2022

10/10 Excellent

David

Everything was awesome!
Stayed 7 nights in Jan 2022

10/10 Excellent

Tatiana

Buena experiencia es un hotel muy completo y confortable, las personas atienden de manera muy amable
Stayed 1 night in Jan 2022

10/10 Excellent

wilmar f

edxcelente
Stayed 1 night in Dec 2021

10/10 Excellent

Lina

Stayed 1 night in Aug 2021

10/10 Excellent

Luis Enrique

Me siento como en casa
La atencion en este hotel es muy buena, empezando cuando uno llega el personal es muy amable, por otra parte las habitaciones son confortables y super limpias, los espacios en general del hotel son bonitos, la comida que brindad es deliciosa(en mi caso, tenia desayuno incluido) y sobre todo las recomendaciones que dan son muy buenas. He estado en este hotel dos veces y lo haría nuevamente.
Stayed 2 nights in Mar 2021

10/10 Excellent

AGUSTIN

Excelente
Muy buena la atencion y la disposicion para hacer mas comoda la estadia
Stayed 4 nights in Jan 2021

10/10 Excellent

Hugo, Bogota

Bien ubicado y servicio acorde con la tarifa, un poco pequeño el baño, pero para viaje de negocios está bien
Stayed 2 nights in Nov 2020

4/10 Poor

Carlos

Liked: Property conditions & facilities, room comfort
Desastroso
Muy regular todo, el desayuno desastroso y la culpa según el hotel por culpaee la pandemia. El botones señor Libardo groserísimo, pasado, confiansudo. Para no volver jamás.
Stayed 3 nights in Oct 2020

10/10 Excellent

JOHN JAIRO

Muy buena la estadía, el servicio excelente muy cómodas las habitaciones el unico inconveniente fue el wifi no funciona ninguna de las 3 redes.
Stayed 1 night in Sep 2020

10/10 Excellent

ANDREA D

Buen desayuno
Stayed 1 night in Mar 2020

8/10 Good

José Andrés

Muy bien
Stayed 1 night in Mar 2020

10/10 Excellent

Luis Enrique

Súper amables y las instalaciones fueron lo mejor
Stayed 1 night in Mar 2020