Marriott Vacation Club® at Custom House, Boston

3.5 star property
Family-friendly Boston hotel in Downtown Boston with a fitness center

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Marriott Vacation Club® at Custom House, Boston

Rooftop terrace
Property entrance
1 bedroom, in-room safe, blackout drapes, iron/ironing board
Food and drink
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Gym
    Gym
  • Parking available
    Parking available
The price is ¥34,152
¥39,258 total
includes taxes & fees
Nov 28 - Nov 29
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Room options

Available filters for rooms
Showing 4 of 4 rooms

Suite, 1 Bedroom

Highlights

Air conditioning
Mini-fridge
Separate bedroom
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Microwave
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Air conditioning
Mini-fridge
Separate bedroom
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Microwave
  • 42.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

Highlights

Air conditioning
Mini-fridge
Separate bedroom
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Microwave
  • 42.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Mini-fridge
Separate bedroom
Sofa bed - double
Blackout drapes/curtains
Shower/tub combination
Hair dryer
Microwave
  • 42.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Map
02109, MA, Boston, 3 Mckinley Square

What's nearby

  • Faneuil Hall Marketplace - 3 min walk
  • New England Aquarium - 5 min walk
  • TD Garden - 14 min walk
  • Boston Common - 18 min walk
  • Boston Convention and Exhibition Center - 4 min drive

Getting around

  • Aquarium - 2 min walk
  • South Station - 13 min walk
  • Boston, MA (BNH-Boston Harbor Seaplane Base) - 14 min drive

Restaurants

  • ‪Bostonia Public House - ‬1 min walk
  • ‪Mr Dooley's Boston Tavern - ‬3 min walk
  • ‪Hong Kong At Faneuil Hall - ‬1 min walk
  • ‪Granary Tavern - ‬2 min walk
  • ‪Wagamama - ‬2 min walk

About this property

Marriott Vacation Club® at Custom House, Boston

Eco-certified family-friendly hotel near Faneuil Hall Marketplace
Located close to TD Garden and Boston Common, Marriott Vacation Club® at Custom House, Boston provides a playground, an arcade/game room, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Continental breakfast (surcharge), valet parking (surcharge), and express check-out
  • A porter/bellhop, free newspapers, and ATM/banking services
  • An elevator, a 24-hour front desk, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 84 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Mini fridges, microwaves, and cookware/dishes/utensils

Awards and affiliations

Eco-Certified Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 56 per day; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 10 for adults and USD 2 to 10 for children
  • A bar/lounge

Things to do

  • Arcade/game room
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 25 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 2.00 to 10.00 for adults, and USD 2.00 to 10.00 for children
  • Valet parking fee: USD 56 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include outdoor lighting
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number ROC-11545442-009

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Boston Villas
Marriott Vacation Club Pulse Custom House Boston Aparthotel
Marriott's Custom House Villas
Marriott's Custom House Villas Aparthotel
Marriott's Custom House Villas Aparthotel Boston
Villas Boston
Marriott's Boston Custom House Villas Aparthotel
Marriott Vacation Club Pulse Custom House Aparthotel
Marriott Vacation Club Pulse Custom House Boston
Marriott Vacation Club Pulse Custom House
Marriotts Custom Resort
Marriotts Custom Hotel
Marriotts Custom Hotel
Marriott`s Custom House Hotel Boston
Marriotts Custom Resort
Marriott Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott's Boston Custom House Villas
Marriott Vacation Club® at Custom House Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott Vacation Club® at Custom House, Boston Hotel
Marriott Vacation Club® at Custom House, Boston Boston

Frequently asked questions

Is Marriott Vacation Club® at Custom House, Boston pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Marriott Vacation Club® at Custom House, Boston?

As of Nov 4, 2024, prices found for a 1-night stay for 2 adults at Marriott Vacation Club® at Custom House, Boston on Nov 28, 2024 start from ¥34,152, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Marriott Vacation Club® at Custom House, Boston?

Valet parking is available for USD 56 per day.

What time is check-in at Marriott Vacation Club® at Custom House, Boston?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Marriott Vacation Club® at Custom House, Boston?

Check-out is at 11 AM.

Where is Marriott Vacation Club® at Custom House, Boston located?

This family-friendly Boston hotel is located in the historical district, within a 15-minute walk of Faneuil Hall Marketplace and TD Garden. Boston Common and Boston Public Garden are also within 1 mi (2 km). Aquarium and State St. Station are within a 5-minute walk.

Marriott Vacation Club® at Custom House, Boston Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 376 out of 494 reviews" "
Rating 8 - Good. 86 out of 494 reviews" "
Rating 6 - Okay. 20 out of 494 reviews" "
Rating 4 - Poor. 8 out of 494 reviews" "
Rating 2 - Terrible. 4 out of 494 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Stayed 1 night in Jun 2024

10/10 Excellent

Luzminia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel in great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I haven’t been to the hotel in many years, I was so glad to see that it was well kept and stayed mostly historical, the observation deck is always a treat with breath taking views of the city
Stayed 1 night in Oct 2024

8/10 Good

Suzanne, Duluth

Stayed 1 night in Sep 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Karen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest hotel I've ever been in.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
All the hotel clerks were very friendly. Our check out today was at 11am and I called the hotel desk and a male desk clerk answered. I requested to have the bell hop come and retrieve our suitcases and to hold them in the lobby as we did not want it placed in our car. The bell hop guy was great and very friendly as he also did our car valet and took our suitcases to our room when we arrived and at our departure today. The desk guy today wasn’t as friendly. Since our suitcases were being held in the lobby, I went to talk to the concierge about a place to eat breakfast/lunch and we ended up next door. It was my oversight not to check out with the desk, but we were coming back as soon as we ate. I got a call from the male clerk while I was eating and he said I was overdue for the checkout time and had to return to the desk to check out. So I left my meal to go back next door to check out. He asked me if there were any additional charges besides the 2 muffins I had purchased on the 1st floor and the parking for 3 days and asked me if he should charge my credit card I had on file and I said yes. He asked if I wanted a receipt or email the receipt and I said to email me. I wish he could have just done this via the phone since I did not sign anything. This guy needs to have better communication skills and be more friendlier. I will plan to come back within a year and plan to stay there again as I really loved it there and so convenient to downtown,Faniel Hall & Quincy Market.
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building we amazing views from the rooftop observation deck. Location allows for short walks to historic sites and shopping. Would definitely stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Stacie

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Marriott Custom House met the needs of our family of 5. The room was spacious enough that we could get our rest after exploring the city without being on top of each other. The bed was comfortable and the room clean. We also appreciated the complimentary laundry facility. Location was central and easliy walkable. We would stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Carrie

Such a wonderful stay. Clean rooms, beautiful views that you can’t beat. We loved the family friendly environment and the many activities provided. Will definitely stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Rooms and the Area was great to walk to many restaurants and attractions
Stayed 3 nights in Jul 2024

10/10 Excellent

Sonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely one of the best places I have stayed at. Staff was very kind, helpful and friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly, Brasher falls

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the coolest hotel to stay at. Perfect location, super clean and quiet, and the staff were all so nice. The history and uniqueness of the building and room made it an awesome stay.
Stayed 1 night in Jul 2024

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Dina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean,and staff was very helpful!
Stayed 3 nights in Jul 2024

10/10 Excellent

Claudio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iconic building with several key attractions in walkable distance.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a beautiful historic building. Our stay was wonderful but short. It is in close proximity to Quincy market and the wharf. Everything was walkable! The staff was welcoming and friendly. We would definitely stay here again!
Stayed 1 night in Jul 2024

8/10 Good

Duncan

Traveled with family
Liked: Staff & service
Fascinating building but quite tired rooms
Stayed 1 night in Jun 2024

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this gem in heart of Boston
Great location and suite for 4 day family stay in Boston. Recommend high floor for views all around Boston. All staff were very helpful and kind . Housekeeping top class and suite was supplied with all essentials. Really couldn’t fault the accommodation or staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very coo/interesting property. We only stayed a few days but loved being in a historic building. The room was large, clean, comfortable and nicely decorated. The pillows and mattress were also comfy. The only issue was that the air conditioner blew directly on you when you were in bed and could get very chilly but if you turned it down the room got too warm. There were also a few weird noises but I being in a older building that is to be expected. The location is perfect, close to everything we wanted to see.
Stayed 2 nights in Jun 2024

10/10 Excellent

Patricia G, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 2 nights in Jun 2024

10/10 Excellent

Constance

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! First of all, it is in a great location for exploring Boston on foot. We walked all around the North End, the Waterfront, Government Center, and Back Bay areas. It also has a fabulous observation deck which is nice to visit during the day and again at night. But for me the best thing about this hotel was our beautiful room! We had a one bedroom suite, which was a huge room with a high ceiling. The bedroom was up a flight of stairs in the open room. There was a nice kitchen area with a refrigerator, sink, and dishes; and a living room area with a couch, coffee table, chair, and a table for four. The bedroom and the living room both had large tvs. There were plenty of outlets and USB ports. The bed was very comfortable and the shower was great (good water pressure). I could have used more counter space in the bathroom, but I made use of the living room table instead. Regarding the employees, the front desk people were friendly and professional; and housekeeping did a great job of keeping the room clean! It was spotless when we arrived and every day when we returned after seeing the sites. I hope to stay at the Marriott Vacation Club at Boston Custom House again some day!
Stayed 4 nights in Jun 2024