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citizenM Boston Back Bay

Hotel with a 24-hour fitness center, steps from Newbury Street

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for citizenM Boston Back Bay

Exterior
Terrace/patio
Exterior
Room, 1 King Bed | View from room
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is ￥18,973
Price available on 2024/11/24
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Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Refrigerator
LED TV
Pillowtop bed
Premium bedding
Eco-friendly toiletries
Hydromassage showerhead
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Pillowtop bed
Premium bedding
Eco-friendly toiletries
Hydromassage showerhead
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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Pet friendly
Free WiFi
Restaurant
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8.8 out of 10, Excellent, (1819)
The price is ￥19,738
￥22,986 total
includes taxes & fees
Nov 3 - Nov 4
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About the neighborhood

Map
02115, MA, Boston, 408 Newbury street

What's nearby

  • Hynes Convention Center - 6 min walk
  • Northeastern University - 10 min walk
  • Fenway Park - 11 min walk
  • Copley Square - 14 min walk
  • Boston University - 4 min drive

Getting around

  • Hynes Convention Center Station - 1 min walk
  • Boston Yawkey Station - 14 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Bukowski Tavern - ‬4 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tatte Bakery & Cafe | Berklee - ‬4 min walk
  • ‪The Bebop - ‬4 min walk

About this property

citizenM Boston Back Bay

Hotel near Harvard University
A short walk from Fenway Park and Boston University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A TV in the lobby, an elevator, and luggage storage
  • A water dispenser, coffee/tea in the lobby, and multilingual staff
Room features
All 399 rooms include comforts such as premium bedding and iPads, as well as perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (49 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

Is citizenM Boston Back Bay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at citizenM Boston Back Bay?

As of Nov 2, 2024, prices found for a 1-night stay for 2 adults at citizenM Boston Back Bay on Nov 24, 2024 start from ￥18,973, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Boston Back Bay?

This hotel doesn't offer parking.

What time is check-in at citizenM Boston Back Bay?

Check-in begins at 4:00 PM.

What time is check-out at citizenM Boston Back Bay?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM Boston Back Bay located?

Located in Fenway–Kenmore, this hotel is within a 10-minute walk of Newbury Street, Northeastern University, and The Shops at Prudential Center. Fenway Park and Copley Square are also within 15 minutes. Hynes Convention Center Station is only a 2-minute walk and Kenmore Station is 8 minutes.

citizenM Boston Back Bay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 180 out of 261 reviews" "
Rating 8 - Good. 49 out of 261 reviews" "
Rating 6 - Okay. 19 out of 261 reviews" "
Rating 4 - Poor. 5 out of 261 reviews" "
Rating 2 - Terrible. 8 out of 261 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

rogeria, peabody

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms could be little bigger by the price charged
Stayed 6 nights in Oct 2024

2/10 Terrible

Gisela Montserrat

asked the hotel for the invoice corresponding to the accommodation, without the rate it issued for the use of the platform and they did not want to issue it to me2
Stayed 5 nights in Oct 2024

8/10 Good

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Stanimir I

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in good location!!
Stayed 2 nights in Oct 2024

10/10 Excellent

frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Suzanne

Liked: Cleanliness
Disliked: Amenities
The mattress was hard and the pillows were soft. It was an uncomfortable sleep. The room seemed sparse and unwelcoming in spite of the kitchy decor. The rates were high, and I had to pay extra for breakfast – what the heck! Not even a cup of coffee for free. I also found it awkward to have to go up two elevators every time I came in and out of the building. Did not love it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer, Norfolk Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
CitizenM is a great addition to Back Bay and super close to Berklee/BoCo.
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Stayed 2 nights in Oct 2024

10/10 Excellent

Rebecca, Fisherville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, convenient location. The rooms were high tech and controlled by an iPad, but also had light switches if you didn’t want to use them. Rooms were a bit small but laid out well. Will be visiting again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Very convenient for coffee and dinner and the T. Great views. Particularly the gym, you can watch the sunrise over the financial district.
Stayed 6 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value, great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place! Tiny functional rooms with a huge colorful common area to hang out. I loved it! Great location for walking around Boston and getting into Cambridge.
Stayed 1 night in Oct 2024

2/10 Terrible

Allison

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was very nice and super clean with friendly staff and I liked the easy check in but the shades were on an iPad which would randomly open and close or the control would just not work sometimes. Throughout the night even if you put the room in dream mode the tv will turn on so we had to unplug it completely. We paid the extra 60$ for a late check out and were woken by staff knocking on the door and even coming in with the sign on the door.
Stayed 1 night in Oct 2024

10/10 Excellent

Jemma

Stayed 2 nights in Oct 2024

10/10 Excellent

Cara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about my room except how tiny it was. I felt like I was on a cruise ship
Stayed 2 nights in Oct 2024

8/10 Good

Jacquelyn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great location, walkable and fun decor. Great live band in the plazas... The room size is crazy small and bathroom is like being on a cruise ship... other wise all good.
Stayed 2 nights in Sep 2024

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed staying at CitizenM for all the listed reasons. The only inconvenience was the size of the rooms: very small, no couch.
Stayed 3 nights in Oct 2024

8/10 Good

Tonye

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool and modern hotel. Everything is controllable by an Ipad. The rooms were small but laid out very efficiently. It would be difficult to fit 2 people if need be. The shower was not super intuitive but was able to figure out. The hotel is near the subway which is convenient. The common area was cool and visually appealing. The breakfast was expensive though. The check-in and check-out was easy and fast. You make your own keycards. Only gripe is that it was expensive per night but I think that is what is expected for Boston.
Stayed 2 nights in Oct 2024

10/10 Excellent

Arushi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ultra modern. Mostly self service but they need more signs to instruct you how to navigate things. Once you know it’s easy
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for solo traveling
Stayed 2 nights in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the attitude and the micro-beau toque style of rooms.
Stayed 2 nights in Oct 2024