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citizenM Boston Back Bay

4.0 star property
Hotel with a 24-hour fitness center, steps from Newbury Street

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Boston Back Bay

Exterior
Exterior
Lobby sitting area
Check-in/check-out kiosk
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
The price is ￥14,024
￥16,329 total
includes taxes & fees
Dec 19 - Dec 20

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Refrigerator
LED TV
Pillowtop bed
Premium bedding
Hydromassage showerhead
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Pillowtop bed
Premium bedding
Hydromassage showerhead
Eco-friendly toiletries
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, (1829)
The price is ￥16,027
￥18,664 total
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About the neighborhood

Map
02115, MA, Boston, 408 Newbury street

What's nearby

  • Hynes Convention Center - 6 min walk - 0.6 km
  • Northeastern University - 10 min walk - 0.9 km
  • Fenway Park - 11 min walk - 1.0 km
  • Copley Square - 14 min walk - 1.2 km
  • Boston University - 4 min drive - 4.4 km

Getting around

  • Hynes Convention Center Station - 1 min walk
  • Boston Yawkey Station - 14 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Bukowski Tavern - ‬4 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tatte Bakery & Cafe | Berklee - ‬4 min walk
  • ‪The Bebop - ‬4 min walk

About this property

citizenM Boston Back Bay

Hotel near Northeastern University
A short walk from Fenway Park and Boston University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, a water dispenser, and an elevator
  • Multilingual staff, coffee/tea in the lobby, and a 24-hour front desk
Room features
All 399 rooms include comforts such as premium bedding and iPads, as well as perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (49 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

Is citizenM Boston Back Bay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at citizenM Boston Back Bay?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at citizenM Boston Back Bay on Dec 19, 2024 start from ￥14,024, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Boston Back Bay?

This hotel doesn't offer parking.

What time is check-in at citizenM Boston Back Bay?

Check-in begins at 4:00 PM.

What time is check-out at citizenM Boston Back Bay?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM Boston Back Bay located?

Located in Fenway–Kenmore, this hotel is within a 10-minute walk of Newbury Street, Northeastern University, and The Shops at Prudential Center. Fenway Park and Copley Square are also within 15 minutes. Hynes Convention Center Station is only a 2-minute walk and Kenmore Station is 8 minutes.

citizenM Boston Back Bay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 246 out of 343 reviews" "
Rating 8 - Good. 57 out of 343 reviews" "
Rating 6 - Okay. 24 out of 343 reviews" "
Rating 4 - Poor. 6 out of 343 reviews" "
Rating 2 - Terrible. 10 out of 343 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yasuhiro

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Conn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Semih

Stayed 1 night in Oct 2024

10/10 Excellent

Mehmet Mete

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location
Stayed 4 nights in Nov 2024

10/10 Excellent

Yuki

Business traveler
Liked: Amenities
Clean room
Stayed 4 nights in Nov 2024

6/10 Okay

Karl, Rumford

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional stay! Been waiting for this property to open since they started building and it was definitely worth the wait. Staff were extremely helpful & friendly, the lobby is so homey, rooms are so nice and the views are amazing. 10/10 cant wait to come back again
Stayed 1 night in Nov 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing very fancy and great breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Franci

Traveled with partner
Liked: Amenities
Good location, great view from room. Wonderful lobby
Stayed 1 night in Nov 2024

10/10 Excellent

Albin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great
Stayed 2 nights in Nov 2024

10/10 Excellent

Kakong

Stayed 3 nights in Oct 2024

8/10 Good

mario

Liked: Cleanliness, staff & service, amenities
Room 722, AC gets noisy at some point, and during nights there was a noise near to the window feels like if a leak was there which at some point was annoying.
Stayed 4 nights in Nov 2024

10/10 Excellent

James

Stayed 2 nights in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Maddie

Stayed 6 nights in Oct 2024

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Starla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and the property was beautiful!! There was no parking at the hotel so we had to park at a garage and walk over. There were quite a few places to eat around there and it was very convenient. I will definitely stay there again, but I won’t rent a car LOL.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maryam

Stayed 1 night in Oct 2024

8/10 Good

Rajkumar

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Ravi, Syosset

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms are small by design but everything is top quality.
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Efficient
Stayed 5 nights in Nov 2024