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citizenM Boston Back Bay

4.0 star property
Hotel with a 24-hour fitness center, steps from Newbury Street

Choose dates to view prices

Photo gallery for citizenM Boston Back Bay

Exterior
Bar (on property)
Lobby sitting area
Terrace/patio
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Air conditioning
The current price is ￥17,763
￥20,685 total
includes taxes & fees
Feb 23 - Feb 24

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Refrigerator
LED TV
Pillowtop bed
Premium bedding
Hydromassage showerhead
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Pillowtop bed
Premium bedding
Hydromassage showerhead
Private bathroom
Hair dryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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Copley Square Hotel, a FOUND Hotel

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  • Restaurant
  • Air conditioning
  • Breakfast available
8.6 out of 10, Excellent, (3395)
The price is ￥15,524
￥18,078 total
includes taxes & fees
Feb 23 - Feb 24
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About the neighborhood

Map
02115, MA, Boston, 408 Newbury street

What's nearby

  • Hynes Convention Center - 6 min walk
  • Northeastern University - 10 min walk
  • Fenway Park - 11 min walk
  • Copley Square - 14 min walk
  • Boston University - 4 min drive

Getting around

  • Hynes Convention Center Station - 1 min walk
  • Boston Yawkey Station - 14 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪Bukowski Tavern - ‬4 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tatte Bakery & Cafe | Berklee - ‬4 min walk
  • ‪The Bebop - ‬4 min walk

About this property

citizenM Boston Back Bay

Upscale hotel near Hynes Convention Center
A short walk from Fenway Park and Boston University, citizenM Boston Back Bay provides a coffee shop/cafe, a bar, and a 24-hour gym. The on-site restaurant, canteenM, features international cuisine. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A TV in the lobby, coworking spaces, and an elevator
  • A water dispenser, luggage storage, and coffee/tea in the lobby
Room features
All 399 rooms include comforts such as premium bedding and iPads, as well as perks like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch LED TVs with premium channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (49 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

Is citizenM Boston Back Bay pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at citizenM Boston Back Bay?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at citizenM Boston Back Bay on Feb 23, 2025 start from ￥17,763, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Boston Back Bay?

This hotel doesn't offer parking.

What time is check-in at citizenM Boston Back Bay?

Check-in begins at 2:00 PM.

What time is check-out at citizenM Boston Back Bay?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM Boston Back Bay located?

Located in Fenway–Kenmore, this hotel is steps from Newbury Street and Berklee College of Music. Northeastern University and The Shops at Prudential Center are also within 10 minutes. Hynes Convention Center Station is only a 2-minute walk and Kenmore Station is 8 minutes.

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citizenM Boston Back Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 572 out of 729 reviews
Rating 8 - Good. 103 out of 729 reviews
Rating 6 - Okay. 32 out of 729 reviews
Rating 4 - Poor. 8 out of 729 reviews
Rating 2 - Terrible. 14 out of 729 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Great place
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Realy good hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Yinuo

It was the best hotel ever
Stayed 6 nights in Feb 2025

10/10 Excellent

Joey

Easily one of my fav hotels!!! I enjoyed my stay so much and was so sad to leave!
Stayed 4 nights in Feb 2025

10/10 Excellent

Israel

Great location
Stayed 4 nights in Feb 2025

10/10 Excellent

Suleyka

Absolutely beautiful and the staff were amazing! Can’t wait to stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Cheyanna

Beautiful hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Lexis

First time staying at a CitizenM and would certainly return! Check-in/out was super easy, and the rooms are so cool.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rita

Love the decor and proximity to where we needed to be and walk!
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony

What a great property! Loved the vibe
Stayed 1 night in Feb 2025

10/10 Excellent

Eugena

I liked how easy it was to check in and check out
Stayed 2 nights in Feb 2025

10/10 Excellent

Anna

Wonderful stay, beautiful view
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Nice and simple, great location, very welcoming and helpful staff. Definitely in consideration for future trips
Stayed 2 nights in Feb 2025

10/10 Excellent

Yuanyuan

Really nice hotel, bed was comfortable, and convenient location! Highly recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Great experience, very clean.
Stayed 5 nights in Feb 2025

10/10 Excellent

Sarah

Had an amazing stay here it was clean, staff were nice and just an all around great stay. Highly recommend the breakfast buffet!
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Great location
Stayed 1 night in Jan 2025

8/10 Good

Cindy

The facilities were very modern and clean, and the staff were incredibly accommodating and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Donato

Great place for a quick stay in Boston.
Stayed 2 nights in Dec 2024

10/10 Excellent

Warren

My husband and I enjoyed our stay. The self check in was easy, staff was friendly, and it was very clean! The blackout blinds are great for sleeping.
Stayed 1 night in Feb 2025

10/10 Excellent

Derrick

Clean and courteous. Great staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Liliana

Super nice hotel. We LOVED the view
Stayed 4 nights in Jan 2025

10/10 Excellent

cheryl

Great hotel in great locatuo
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Always love staying at CitizenM. They're always perfectly located in areas where you can walk to your favorite restaurants and close to a train. Very clean and if you need something they're very attentive as well. Will definitely recommend this place to all my friends.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sankara

Beautiful location
Stayed 3 nights in Jan 2025