Bulbs burnt out in room, refrigerator not working and asked to have replaced. I don't believe it ever was. As much as you charge per night, slightly overconcerned about towel limits. Wave pool not running 2 full days we were there but no problem running day we left. Was not in system so communication issue with website and hotel !!!!!!
Shawn
2018 年 3 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 3 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My stay was great, Crown Regency is very close to the beach, D'mall and easy to get transport from and to. However, the buffet breakfast that was included with my stay was not what I would usually eat for breakfast and as a vegan my breakfast was usually rice or fruit, there weren't many choices for me. The wifi also wasn't very fast but that was to be expected. Other than those two minor issues, the staff were very friendly and helpful, the room was very nice and we overall had a great time there.
宿泊されたお客様
2018 年 2 月に 7 泊滞在
6/10 (普通)
youngju
2018 年 2 月 27 日
良かった点 : 客室の快適度
위치,가격,조식 다 좋은데, 방음이 안됨
중국인들때문에 밤에 매우 시끄러움
파도풀이나 룸컨디션은 좋음.
youngju
2/10 (非常に不満)
chris、san francisco bay area
2018 年 2 月 26 日
気になった点 : 施設のコンディションと設備、客室の快適度
Not worth for the money! Avoid this hotel
Air conditioner not working. Television malfunctioning and no hot water. Not worth for the money. Avoid this hotel
chris
2018 年 2 月に 1 泊滞在
8/10 (良い)
JONGGUK
2018 年 2 月 21 日
良かった点 : スタッフとサービス
JONGGUK
6/10 (普通)
jenny、한국
2018 年 2 月 14 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
조식음식이중국중심
늦은시간까지 너무시끄럽고 조식음식이 중국인중심이어서 먹기불편했습니다.
또한 복층으로된방을 선택했는데 이층에있는 화장실물이 잘빠져나가지않아 아이가 미끄러져 크게다칠뻔했습니다.
jenny
2018 年 2 月に 2 泊滞在
2/10 (非常に不満)
Chieh
2018 年 2 月 11 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Do not go to a very bad place to stay
這個飯店已經被素質低落且富而無禮的大陸華人給佔滿了, 連帶的服務的菲律賓服務生前台非常不禮貌
身為ㄧ個旅遊業者前往長灘島20幾次的經驗 這次是最差的 每天的早餐供應時間7-9點就是ㄧ場戰爭
不只質量很差 完全配不上他的飯店星等 非常不建議帶著家屬去度假
甚至歧視大陸籍旅客 極少數浪費的行為 對於水果與蔬菜採用分配 讓人感覺有乞討得委屈感
客房服務也極差 本人升等住宿POOL SIDE房樓中樓 全家人都在ㄧ樓脫下戶外鞋
客房服務生卻在我全家人面前 直穿鞋子踩踏上ㄧ二樓
床上有沙礫 每日飯店的補充礦泉水 只有當我跟前台投訴後有送兩瓶
隔天又忘記了要補充 淋浴間的洗浴用品時時沒有補充到位
每天飯店的大堂就是滿滿的旅行團客 不停的導遊用麥克風嘶吼
飯店的服務生 也欺負中國籍旅客不懂陰文
當我家人用流利的英語 才有合理的服務
The hotel has been filled with low-quality and rude Mainland Chinese, polite reception of the associated services in the Philippines is very rude
As a tourist to Boracay 20 times the experience of this is the worst daily breakfast supply time is 7-9 points ㄧ war
Not only poor quality is not fully equipped with his hotel star is not recommended to go on vacation with their families
Or even discriminate mainland travelers a very small amount of waste behavior for the distribution of fruits and vegetables make people feel beggarly sense of grievance
Room service is also very poor, I upgrade accommodation POOL SIDE House floor, the whole family are off ㄧ floor, outdoor shoes
The room waiter stamped on the second floor with my shoes in front of my whole family
Bed of gravel Daily mineral water in the hotel only when I complained to the front desk to send two bottles
The next day I forgot to replenish the bathroom shower products from time to time without replenishment
Every day, the hotel lobby is full of tour guides off non-stop guide with a microphone roar
Average hotel within walking distance of the beach
First impression of the hotel lobby was nice. The room was spacious and clean. Breakfast, although not included, was average. The pool area was fun for kids but there was not a lot of places to sit. While the hotel advertises surfing and underwater activities, it's all extra charge even as a hotel guest. Within walking distance of restaurants, shopping and the beach so there was no need to take a taxi or tricycle.
Travel Girl
2017 年 12 月に 3 泊滞在
4/10 (不満)
chloe、Australia
2017 年 10 月 8 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very average for price
Staff not very attentive to guest needs.
Called 6 times for extra towels.
Shower pressure was very poor, had to call twice to get it fixed.
Wifi was very poor and my view from the room was a calories lines, chicken and half unbuilt building.
It expected more for what I paid. I do not recommend to my friends
chloe
2017 年 10 月に 3 泊滞在
6/10 (普通)
sky、seoul
2017 年 10 月 6 日
気になった点 : 施設のコンディションと設備、客室の快適度
생각보다 별로예요.
약간 실망했어요. 앞뒤사이건물이 가깝고 지하에는 조식먹을때 파리돌아다녀서 실망했습니다.
해변까지 아이데리고 걷기엔 멀고 트라이시클 타야합니다. 약간 화이트비치와 멀지는 않지만 애매한 거리입니다
sky
2017 年 9 月に 1 泊滞在
8/10 (良い)
pama、korea
2017 年 10 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
걱정했던 것 보다 더 좋아요^^
보라카이 몇번 방문한 분들은 아시겠지만 디몰구경보다 한국에서는 느끼지 못할 아름다운 화이트 비치를 보면서 휴식이 더 즐거운걸 아실거여요 거기에 좀 더 저렴한 가격에 휴식할 리조트 찾으시면 나쁘지 않아요 ~
pama
2017 年 9 月に 4 泊滞在
8/10 (良い)
Ray、Yongin
2017 年 8 月 25 日
良かった点 : スタッフとサービス
가격대비 위치나 시설 무난합니다.
샤워부스 물 새고 화장실 배수가 좋지 않았습니다. 수영장 파도풀 두 번중 한 번 꼴로 고장등의 이유로 운행중단 되었었고요. 그 이외엔 만족합니다.
Ray
2017 年 8 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2017 年 8 月 23 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
모텔보다 못한 청소 상태와 2성급 정도의 수준
동네 모텔보다 청소상태가 안 좋았고, 키친, 욕실 모두 오래되어 마모된 상태였다. 침대 사이드테이블, 키친, 욕실에 개미가 있다. 타월은 오래되어 뻣뻣하고 색이 회색으로 변질된것들로만 있다. 체크인 카운터 여직원들이 상태히 불친절하다. 조식부페는 먹을게 없어 커파만 마셨다. 중국사람이 너무 많아 객실, 로비, 조식에서 너무 시끄러워 편히 지낼수가 없었다. 풀장 청소상태 안좋다. 오래되어 칩칩해 들어 갈 수가 없었다. 4성급이 아니라 2성급 정도의 컬리티다. 다시는 갈 일 없다!!!
宿泊されたお客様
2017 年 8 月に 3 泊滞在
6/10 (普通)
chuck 、m
2017 年 5 月 6 日
気になった点 : 施設のコンディションと設備、客室の快適度
Boracay
It was a nice stay but service could be improved. Wifi as stated to be free is not entirely true. You'll be given a voucher that lasts for 4 hours. So you need to enter a new voucher code everytime it expires which is such a hassle. Other than that the hotel is not that far from the beach. About 5 minute walk and that's not too bad. Cheers!
chuck
8/10 (良い)
宿泊されたお客様
2017 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel with free shatle to the beach
It was good hotel and friendly hotel staff but some room is too far to the lobby but i like the hotel
宿泊されたお客様
10/10 (非常に良い)
Gloria
2017 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We don't have any wash cloth in the bath room
My stay was excellent,but the price for the tour of underworld is rediculous ,they serve us a snack after that in which the french fries was cold and chewy
Gloria
4/10 (不満)
jeonghun
2017 年 5 月 2 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
광장히 불친철함.청결도 안좋음
광장히 불친철하다. 다시는 안가고 싶다. 방에 곰팡이 냄새가 너무 많이 났다. 룸체인지 요청 하였으나 쳐다도 안보고 안된다고 한다.