6/10 Okay
PAULINA
Jan 19, 2025
Liked: Staff & service
My experience at the hotel was not the best. The mattress on the bed was uneven and uncomfortable, which made it difficult to get a good rest. Additionally, when I tried to lower the curtain, it fell down. To my surprise, when I arrived, I was greeted with a letter addressed to a name that wasn’t mine, which was confusing. The room was a bit rundown and in need of maintenance. I also noticed that the toilet had a visible stain that I had to remove before using it. Overall, the room did not meet my expectations, and there were several issues that impacted my stay.