We stayed at Lula’s BnB for 3 nights. While the location was convenient, the overall experience was disappointing. Communication around check-in was unclear—we confirmed our arrival time twice, yet were met with a sign saying no one was available. The host later contacted us and seemed frustrated we hadn’t connected, despite no indication she was present. Her tone felt dismissive, and the next morning she made a passive comment about it in front of other guests. We didn’t feel welcome during our stay, and another guest experienced similar treatment after making a simple breakfast request.
There was loud construction happening throughout the town and right next to the BnB. Work often started by 6:30 a.m., making it difficult to get restful sleep. Cleanliness also left much to be desired—there were bug stains on the bathroom wall, an empty shampoo bottle with hair on it, and leftover food (including a half-eaten bar) in our room’s bin from a previous guest. The shared upstairs kitchen was also in poor condition, with no utensils or cutlery available. We ended up eating both of our yogurts with a single fork found in the dish bin. The space was overall quite dirty.
We did meet some friendly travellers while staying, but overall we had a poor experience and would not recommend to people visiting Bocas Del Toro. We feel as though the 9.6 rating on Expedia is not reflective of the current conditions and likely is based off of many older, invalid reviews.