This reservation was made through Expedia and proved to be one of the most horrible experiences I have had in years. The desk Clerk was an absolute nightmare. The first set of door key/cards indicated that my room was room number 224 but despite multiple attempts the cards did not work and he tells me if I put them near anything magnetic, I ruin them. The second set, which was only one, I placed between my teeth. It did not work either upon returning to the lobby. He began to shout that I would not “disrespect him”. And insisted that the door was open and the key did work. He then insisted that I follow him back upstairs so that he could show me. As I neared the door to room number 224 I began to slow down, but he kept going. With a rather dramatic flourish he open the door to room 228 and looked at me to say there.
When I showed him the room card that said 224 he got very still, then went around me again telling me I would not disrespect him in a most agitated manner and that I could leave.
That seems like good advice at the time so I gathered all my stuff one last time went down to the desk and ask him please to cancel my reservation and was there anything I needed to sign? He said no so I left and went to a different motel.
I called customer service from that motel room and was told I needed to call the manager of the Holiday Inn the next morning. I was not able to do that until about 1 o’clock the next afternoon and when I did a very gruff young man answered the phone.…….
Ann
2025 年 3 月に 1 泊滞在
6/10 (普通)
Janis
小さなお子様連れの家族旅行
2025 年 3 月 15 日
気になった点 : スタッフとサービス
Adequate parking and well lit. I indicated there were 3 adults and 2 children in my party but the suit was not prepared with bath towels for 5 nor did they provide a duvet and sheets for the pull out bed. Then no towels for the pool.
Janis
2025 年 3 月に 1 泊滞在
10/10 (非常に良い)
Ronald
2025 年 3 月 10 日
Ronald
2025 年 3 月に 2 泊滞在
10/10 (非常に良い)
Ben
小さなお子様連れの家族旅行
2025 年 3 月 9 日
良かった点 : 清潔度、設備とサービス
The check in process was quick and easy. The front desk was kind and helpful.
Ben
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
Karen
2025 年 3 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Liked the pool/hot tub, beds were more comfortable than most hotels and breakfast had plenty of great options.
Karen
2025 年 3 月に 1 泊滞在
6/10 (普通)
Barry
2025 年 2 月 27 日
良かった点 : 清潔度、施設のコンディションと設備
Barry
2025 年 2 月に 2 泊滞在
8/10 (良い)
David
2025 年 2 月 27 日
David
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
Richard
出張
2025 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff.
Richard
2025 年 2 月に 1 泊滞在
8/10 (良い)
Kristen
2025 年 2 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
Kristen
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
Taniya
2025 年 2 月 23 日
Taniya
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
Thomas、Washington
家族旅行
2025 年 2 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was spacious. There was a place to put two suitcases off the floor (most rooms only have a single suitcase stand). The breakfast was good other than not having low-fat milk (there was only whole milk). The wifi was down pretty much the whole time. Perhaps for that reason, my bill was messed up. I have been charged by Expedia, charged again by the hotel, and the hotel has a third charge pending as of the time of this writing, two days after I checked out.
Thomas
2025 年 2 月に 2 泊滞在
8/10 (良い)
Michael
カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
2025 年 2 月 18 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The property is very well located, there's lots to eat nearby and places to visit. Downtown Birmingham is not that that far. The Zoo and Science Museum were pretty close. The property was very cleaned and the pool was a delight. The only thing I didn't like was the front desk service. The attendant there seemed to have an attitude of get out of my way type of thing. He did comply with my requests but was always in a hurry to get me out of the way. I would suggest taking a different approach.
Michael
2025 年 2 月に 2 泊滞在
10/10 (非常に良い)
Lisa
グループ旅行
2025 年 2 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great breakfast, convenient location, friendly staff
Lisa
2025 年 1 月に 1 泊滞在
10/10 (非常に良い)
Robert
2025 年 1 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easton and out. Breakfast was good
Robert
2025 年 1 月に 1 泊滞在
10/10 (非常に良い)
Charles
家族旅行
2025 年 1 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Was centrally located, safe, clean, and had hot tub, indoor pool. Breakfast was hot and good.
Charles
2025 年 1 月に 1 泊滞在
10/10 (非常に良い)
Melanie
家族旅行
2025 年 1 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Front desk was very helpful. Easiest check in I’ve had. They even remembered my daughter from our last stay
Melanie
2025 年 1 月に 1 泊滞在
10/10 (非常に良い)
Seydi
2024 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Seydi
2024 年 12 月に 1 泊滞在
10/10 (非常に良い)
Shannon
2024 年 12 月 20 日
Shannon
2024 年 12 月に 1 泊滞在
10/10 (非常に良い)
Melanie
家族旅行
2024 年 12 月 14 日
Came in late. The lady at the front desk was very nice. Would stay here again
Melanie
2024 年 12 月に 1 泊滞在
8/10 (良い)
Shaniah
カップルで旅行
2024 年 12 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a pretty good stay, it’s in a convenient location.