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Arden House NEC Birmingham & Airport

3.5 star property
Guesthouse with free parking, near National Exhibition Centre

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Photo gallery for Arden House NEC Birmingham & Airport

Executive Double Room | Individually decorated, individually furnished, desk, laptop workspace
Front of property
Staircase
Reception
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Laundry
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Fan
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Individually decorated, individually furnished, desk, laptop workspace

Executive Twin Room

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Fan
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Individually decorated, individually furnished, desk, laptop workspace

Executive Double Room

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Fan
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double or Twin Room

Family Double or Twin Room | Individually decorated, individually furnished, desk, laptop workspace

Family Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
LED TV
Fan
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
B37 7JB, England, Birmingham, 74 Maple Leaf Dr

What's nearby

  • National Exhibition Centre - 6 min drive - 3.6 km
  • National Motorcycle Museum - 6 min drive - 5.7 km
  • Resorts World Birmingham - 7 min drive - 6.1 km
  • Resorts World Arena - 8 min drive - 6.4 km
  • Bullring & Grand Central - 17 min drive - 13.0 km

Getting around

  • Air Rail Link Tram Stop - 6 min drive
  • Birmingham Marston Green Station - 17 min walk
  • Birmingham Airport (BHX) - 10 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Onwood Club - ‬12 min walk
  • ‪Big John's - ‬4 min drive
  • ‪KFC - ‬17 min walk
  • ‪Wetherspoon - ‬7 min drive

About this property

Arden House NEC Birmingham & Airport

Guesthouse near National Exhibition Centre
Located close to Resorts World Birmingham, Arden House NEC Birmingham & Airport provides a garden and laundry facilities. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • English breakfast (surcharge), express check-out, and express check-in
  • Smoke-free premises, luggage storage, and a water dispenser
Room features
All guestrooms are individually furnished, and offer comforts such as laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Heating and fans
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch LED TVs with satellite channels
  • Wardrobes/closets, free tea bags/instant coffee, and electric kettles

Languages

English, French, Hindi, Spanish, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily English breakfast available 7:30 AM to 8:30 AM for a fee: GBP 10 for adults and GBP 10 for children

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in fee: GBP 20 for check-in between 10:30 PM and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Late check-in fee: GBP 20 for check-in between 10:30 PM and midnight

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Property is also known as

Arden House
Arden House NEC Birmingham
Arden House Nec Birmingham &
Arden House NEC Birmingham & Airport Guesthouse
Arden House NEC Birmingham & Airport Birmingham
Arden House NEC Birmingham & Airport Guesthouse Birmingham

Frequently asked questions

Is Arden House NEC Birmingham & Airport pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arden House NEC Birmingham & Airport?

Self parking is free at this property.

What time is check-in at Arden House NEC Birmingham & Airport?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available from 10:30 PM– midnight for a fee of GBP 20.

What time is check-out at Arden House NEC Birmingham & Airport?

Check-out is at 11:00 AM.

Where is Arden House NEC Birmingham & Airport located?

Located in Marston Green, this guesthouse is 1.8 mi (3 km) from National Exhibition Centre and 2.4 mi (3.8 km) from Resorts World Birmingham. Bullring & Grand Central and Broad Street are also within 12 mi (20 km). Birmingham Marston Green Station is 17 minutes by foot.

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Arden House NEC Birmingham & Airport Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 42 reviews
Rating 8 - Good. 10 out of 42 reviews
Rating 6 - Okay. 9 out of 42 reviews
Rating 4 - Poor. 7 out of 42 reviews
Rating 2 - Terrible. 4 out of 42 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Phoebe

Comfortable stay. Amina was very welcoming and helpful. I would stay here again if I could.
Stayed 5 nights in Mar 2025

8/10 Good

Issy

Room picture was different to the one we were given. Tidy and clean with tea coffee and sugar in the room. Breakfast available just no pork sausage.
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Lovely room. Friendly staff. Really good shower!
Stayed 1 night in Dec 2024

4/10 Poor

Ian

Liked: Property conditions & facilities, room comfort
meh
It was average, nothing special at all and in the middle of no where.
Stayed 1 night in Oct 2024

6/10 Okay

Mary

It was ok.
Stayed 1 night in Oct 2024

10/10 Excellent

Aishah

Very nice and cosy area and room. Bed was lovely to sleep in. Man at desk was nice and helpful. Would definitely book again!
Stayed 1 night in Jul 2024

2/10 Terrible

Viva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as expected
Room was not the same as shown in the photo. I did not stay in the room for few mins
Stayed 1 night in Dec 2024

10/10 Excellent

Yoana

nice and quiet
Stayed 1 night in Apr 2024

8/10 Good

Sarah

Liked: Room comfort
Stayed here for one night stayed in room 6 lovely room very clean just found the bed the pillows very hard and the bed very very small… like to watch to in bed with a brew before sleep but couldn’t to very very small and very poorly situated on the wall I would definitely stop here again but I would bring my own pillows… didn’t have the breakfast but there looked a lot off selection from cereals and pastries perfect for 1 night stay loads off areas to walk
Stayed 1 night in Aug 2024

8/10 Good

Rosalind

The room smelt fresh and was clean. It was comfortable and had a decent en-suite. The hotel manager was very polite, pleasant and helpful. I enjoyed the breakfast which was healthy and sufficient. It was a small hotel but that didn’t matter.
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

It was a small cozy place, could hear the one above me walking around though. The receptionist was whispering, so I really didn’t understand anything. The room smelled weird. Very nice rural area located 3km/40min walking from the airport. I didn’t catch the breakfast that wasn’t until 7.30.
Stayed 1 night in Sep 2024

10/10 Excellent

Damola

NICE
Stayed 1 night in Feb 2024

4/10 Poor

leona

Liked: Amenities, property conditions & facilities
The TV in the room never worked.
Stayed 1 night in Aug 2024

10/10 Excellent

Elena

It was very clean and tidy, and the room was so nice I couldn’t believe is true . The guy from the reception was so friendly and kind deserved every penny. I kindly recommend it !👏
Stayed 1 night in Feb 2024

6/10 Okay

Kelly

ok
Stayed 1 night in May 2024

8/10 Good

Louis

You get what you pay for, not bad for the price. A few quirks such as the ground floor curtains not closing fully with work being done in the garden. A clothes hook installed upside down. Doesn't look like enough parking if it's full. That being said, staff were polite and the bed was comfy, and it was close to the resorts world arena which was ideal - decent price
Stayed 1 night in Jun 2024

4/10 Poor

Lynn

Not as advertised
The rooms advertised on your website were not available. The room we stayed in was not shown on the photos on your website. If it was a would not have chosen to stay there. It was dirty the carpet was stained and decor tatty. The breakfast was cooked in old dirty frying oil and was burnt.
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service
Avoid!
Reception’s customer service was awful, he tried to hold a grudge about us changing the dates due to an emergency shift at work (NHS) also you have to pay additional money if you get there after 10pm. So ended up booking elsewhere and loosing out on 2 nights fully booked as the customer service (via phone call ) made us feel uncomfortable and unwelcomed.
Stayed 2 nights in May 2024

8/10 Good

Charlotte

Slightly confused
Must admit was a bit confused in the beginning as I wasn’t expecting the hotel to have Shakespeare themed room thought the ceiling thing was a little creepy but the bed was really comfy.. found a bible in the draw I was a bit confused. Bathroom was clean and tidy, fresh towels and bedding. The doors are also really hard to open, the code lock for the front door needs to be fixed as it feels like it’s stuck and door is really hard to open.. overall really nice, lots of storage space on wardrobe
Stayed 1 night in Feb 2024

4/10 Poor

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We moved from one to room another 1st tv did not work 2nd room was filthy 3rd on the ground floor had a en-suite with no obscure glass, blind etc at the window, to be fair the first and 3rd rooms weren’t dirty just had problems but the 2nd room was pretty dismal, won’t be booking again
Stayed 1 night in Feb 2024

6/10 Okay

Garry

Liked: Property conditions & facilities
Not Quite a Hotel
This is a converted house in a built up residential street. Yes, i should have done my homework, but it is what it is. Nothing wrong at all really just not what i am used to. Tape holding the carpet going into toilet was a bit weird. Heater on wall not working, a plug in heater provided. The bathroom was very nice, did not match the tired decor in bedroom. Eating area in the reception room. If you remove the hotel part of the establishment then you have exactly what you have, a b&b. All in all nothing untoward but again the word hotel is incorrect and it is being charged a hotel rate, not a B&B.
Stayed 1 night in Apr 2024

4/10 Poor

Steve

Liked: Property conditions & facilities, room comfort
Awful!!!
Due to religious reasons, they don’t serve bacon or pork. Just so you are aware. Outside is overgrown with weeds and long grass. It’s just a badly modified house in a housing estate!! Shower don’t work in the morning so had to borrow the shower from another resident there. Toilet never flushed in room 5. Never made up the rooms after our first night. Overall pathetically run guest house that give themselves 5 stars but it’s a 3 star at best and GROSSLY overpriced. Location ain’t convenient with nearest eating place 20 minutes walk away. I wouldn’t stay here again if it was for free.
Stayed 2 nights in May 2024

2/10 Terrible

Simon

Disliked: Amenities, property conditions & facilities
I recently stayed at Arden House NEC and unfortunately, my experience fell far short of expectations. The lack of basic amenities and subpar conditions made for a less-than-pleasant stay. The shower in my room was in poor condition, with very weak water pressure. This made for an uncomfortable and frustrating experience. When I attempted to use the shower the main fuse box downstairs, tripped 4 times and I was unable to shower. I raised this and was then moved to a different room. This alternative room was cramped, with a large chair and footstall squeezed up the side of the bed restricting access from the side. Furthermore, the absence of windows in the bedroom created a claustrophobic atmosphere, depriving the room of natural light and ventilation. It felt more like a dark, cramped box than a comfortable accommodation. To add to the discomfort, there was no central heating in the room, bar a broken radiator, leaving it cold and unwelcoming, especially during a chilly night. This lack of heating made it difficult to relax and enjoy my time in the room. The bathroom/toilet also had a large plain glass window, so no privacy at all and everything was on show to the world. Overall, I was deeply disappointed with my stay at Arden House NEC. The combination of poor shower facilities with an electrical fault, lack of windows in the bedroom, plain window in the bathroom/toilet and no central heating made for a thoroughly unpleasant stay. I would not recommend this hotel.
Stayed 1 night in Feb 2024

6/10 Okay

Jeff

Stayed 1 night in Nov 2024

6/10 Okay

Lars

Liked: Staff & service
Stayed 2 nights in Nov 2024