6/10 Okay
Jacqueline E.
Mar 26, 2024
The good, the bad, and the ugly
This is a wonderful ski in/ski out property with lots of potential. The location is fantastic and it was quiet and peaceful. Sadly, we discovered that we paid a lot of money for a place that lacked proper heating, cleanliness, basic kitchen materials and ease of access into the property. We went 24 hours without heat and then had to use space heaters for the reminder of our stay. The deck was covered in snow that had numerous human pee spots in it and vomit on the railing. We were locked out our second day of vacation and the gas fireplace shown in pictures was not working and there was not a gas grill as shown in pictures either. The kitchen didn't even have oven mitts. Many of the pots and pans needed to be cleaned before use and blankets were dusty and dirty. Overseas communication was not helpful or appreciated. All of these negative items put a damper on our family vacation and I will not be using Vacasa again unless I receive proper compensation.
Jacqueline E.
Stayed 7 nights in Mar 2024