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ZEN Rooms Near BCS Mall Penuin

3.0 star property
Hotel in Batam with free breakfast and airport shuttle service

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January 2025

Photo gallery for ZEN Rooms Near BCS Mall Penuin

Reception
Standard Double Room | In-room safe, desk, iron/ironing board, rollaway beds
Reception
Exterior
Standard Double Room | In-room safe, desk, iron/ironing board, rollaway beds

Reviews

7.0 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Room service
  • Parking included
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 1 of 1 room

Standard Double Room, Non Smoking

  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
29211, Batam Island, Batam, Komp. Penuin Centre, Blok OB No. 1 -7

What's nearby

  • BCS Mall - 4 min walk - 0.4 km
  • Grand Batam Mall - 11 min walk - 1.0 km
  • Nagoya Hill Mall - 19 min walk - 1.6 km
  • Harbour Bay Ferry Terminal - 6 min drive - 4.4 km
  • Batam Centre Ferry Terminal - 7 min drive - 7.0 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive

Restaurants

  • ‪De Loving Heart - ‬5 min walk
  • ‪Kangen Café - ‬5 min walk
  • ‪Pelangi Kopitiam - ‬3 min walk
  • ‪Kopitiam Long Shu Siah - ‬2 min walk
  • ‪Citra Pempek - ‬5 min walk

About this property

ZEN Rooms Near BCS Mall Penuin

Hotel near Nagoya Hill Mall
Consider a stay at ZEN Rooms Near BCS Mall Penuin and take advantage of free breakfast (local cuisine), a free roundtrip airport shuttle, and a restaurant. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • A 24-hour front desk, smoke-free premises, and a front-desk safe
  • An elevator and 1 meeting room
Room features
All guestrooms at ZEN Rooms Near BCS Mall Penuin offer perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and free toiletries
  • 20-inch flat-screen TVs with cable channels
  • Refrigerators, desks, and phones

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 200000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: IDR 200000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 200000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

ZEN Rooms BCS Mall Penuin Hotel Batam
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ZEN Rooms Near BCS Mall Penuin Hotel
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ZEN Rooms Near BCS Mall Penuin Hotel Batam

Frequently asked questions

Is ZEN Rooms Near BCS Mall Penuin pet-friendly?

No, pets are not allowed at this property.

How much is parking at ZEN Rooms Near BCS Mall Penuin?

Self parking is free at this property.

What time is check-in at ZEN Rooms Near BCS Mall Penuin?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at ZEN Rooms Near BCS Mall Penuin?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does ZEN Rooms Near BCS Mall Penuin provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is ZEN Rooms Near BCS Mall Penuin located?

Situated in Batam, this hotel is within 1 mi (2 km) of BCS Mall and Nagoya Hill Mall. Grand Batam Mall and Harbour Bay Ferry Terminal are also within 3 mi (5 km).

ZEN Rooms Near BCS Mall Penuin Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 25 reviews" "
Rating 8 - Good. 14 out of 25 reviews" "
Rating 6 - Okay. 4 out of 25 reviews" "
Rating 4 - Poor. 3 out of 25 reviews" "
Rating 2 - Terrible. 2 out of 25 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Siow Har

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to 2 shoppg malls + nice and friendly staffs
Service was amazing from front line recep, Ms Dewi. So friendly, bubbly and helpful. The hotel is at a back lane, but pretty near to both shopping malls; BSC and Grand Batam Mall. Beddings in the room are pretty comfy (for me).
Stayed 1 night in Feb 2020

8/10 Good

Philip Poh Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location & easily accessible
The checkin was prompt & efficient, front desk staff are friendly & helpful. The location is close to local eateries & malls are within walking distance. Only 20 minutes by taxi to Batam Center Ferry.
Stayed 1 night in Dec 2019

8/10 Good

Mohamed

Liked: Staff & service, property conditions & facilities, room comfort
Short Getaway
Overall was good. Front desk office Miss Dewi kind and helpful.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
Overall, the location of this hotel is very convenient to the mall and market. The room is very clean and comfortable but the room is assigned to us that the window is block by the adjacant building. Worst that noise was generated throughout the night, think from should be air con compressors. Please avoid staying at room 106. Thanks!
Stayed 2 nights in Apr 2019

8/10 Good

Jeris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Room cleanliness and amenities, staff service and location were good. Water temperature couldnt stay got or cold for long, ofte too hot or too cold but was okay, haha. Room was spacious and bright. A stone's throw to local food in the vicinity, as well as BCS Shopping Mall.
Stayed 2 nights in Mar 2019

6/10 Okay

Chee

Liked: Cleanliness, property conditions & facilities, room comfort
Fanastry
The rooms was not ZEN rooms
Stayed 1 night in Feb 2019

8/10 Good

Ler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location hotel
Great location for a weekend escape for food and shopping , staffs are friendly , room is clean and comfort also................overall good choice if you need to escape for foodies and shopping the location is great.
Stayed 2 nights in Feb 2019

6/10 Okay

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When booking is city view . When staying in the room that no city view.
Stayed 2 nights in Feb 2019

8/10 Good

Shahirah

Liked: Staff & service, room comfort
All else is great except for the water heater in the shower which temperature isn’t constant - hot 1 minute, cold in the next. Room carpet is dirty, along with coakcroach sightings. But overall, the hotel was comfortable for our stay.
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
The hotel is surrounded with food stalls - Chinese n Halal food. Traffic flow along the hotel is heavy causing noise. Breakfast has wide spread of dishes to use. Replenishment is fast by the staff. Cleanliness of carpet in the room is unclean. Overall facilities are ok. Mini bar has alcohol drinks (beer) offered in the room at a rate. There are karaoke rooms in the other wing. Front desk staff did not ensure room is set as per the booking even after confirming during early check in. The other surprise n shocking encounter was that the housekeeping staff can enter the room to change from 2 single beds to double bed n adding extra bed when I am not in the room. I did emphasize to wait for my return as I left the hotel as my personal belongings are already in the room.
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Room comfort
We didnt get t room as u promise in t website pic shown.
Stayed 2 nights in Dec 2018

4/10 Poor

S

Liked: Staff & service
Disliked: Room comfort
I booked for a double bed smoking room. Upon checked it, realised i was given a non smoking room. It was a twin beded room. Two beds joint together and the power switch in middle of the bed head. Its not comfortable at all. Bathroom blinds dropped when I tried to bring it down. First and last stay for me.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service
Poor Housekeeping. Cannot speak English.
Had a bad experience with hotel reception at check out. They insisted we took their towel. But even after checking our bags, they still couldn’t find anything. The situation was impossible to explain because out of all their staff, only 2 or 3 could speak English. Still delayed us for another 30min after checking our bags, and we could only leave because we had a ferry to catch.
Stayed 2 nights in Nov 2018

8/10 Good

Andrew

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Comfortable room in good location near to Mall with restaurants and shops.
Stayed 3 nights in Aug 2018

8/10 Good

Seow Ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Batam City Hotel
Its my 3 booking with Hotel.com to stay at Batam City Hotel.Convenient location. Lots of nice food at A2 food court which is about 3 mins walk from hotel. Beside food court is the Batam City shopping centre. Staff was vey good and helpful.Request for late check out as my friend was not feeling well and my ferry time is at 5pm.staff allow us to stay till 3pm to let her rest. Will definately go back again.
Stayed 2 nights in Oct 2018

4/10 Poor

Alimah, Singapore

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
The room smell cigarette. Found one cockroach while sitting on the black sofa.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Value for Money
Rooms are good size for the rate. Good amenities near Mall.
Stayed 1 night in Jun 2018

8/10 Good

Chee

Liked: Cleanliness, property conditions & facilities, room comfort
Fanasty
Zena room is spaces clean and comfortable good location easy excess to amerity and foods
Stayed 1 night in May 2018

8/10 Good

DAVID LIM, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Love the location. Near to BCS, eateries, local market etc. Staff from check-in to porters were all very helpful. The oproblem is when taking a shower it turns hot and then to cold every 5 seconds
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gd
The hotel was clean and breakfast ok. Only the construction outside and was noisy