6/10 Okay
Karol
Nov 25, 2024
Liked: Cleanliness, property conditions & facilities
I had to check in around 8PM or manage an early check in; I had been calling the property days before my arrival date but received no answer. On my third attempt I received a text requesting I texted, so I did but I received NO reply. I got to the property around 8PM on my arrival date and the office was closed. Thankfuly someone from the hotel stopped by the office and managed to assist us. He told us that they do not do check ins after 7PM. He could not access my reservation in the hotel; by Gods grace he gave me a room key with my own reservation confirmation and evidence of payment. I still dont know what we would have done if that person did not stop by.
Karol
Stayed 1 night in Nov 2024