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"Everything was great, except for the stuff in restaurant Sofra, especially the manager of the restaurant who was extremely rude and forced me to pay 20bg leva because I accidentally broke a glass "

"Great ammenitoes."

"The hotel is lovely unfortunately the service levels are poor. Breakfast service was awful and the food was average. We had to repeatedly ask for items that hadn't been replenished and on our last day they had no milk. If you stay here you will have to manage your expectations and let the manager know if you are not happy as he assured me that he wants to meet the customers expectations."

"Magical location, really romantic and serene. We stayed at the castle which was a great and unique experience. We had a little issue with the toilet seat and the room was a bit small but I guess this was part of the charm of the place. Staff were really nice and friendly especially the somellier, yet some of them were very young and clearly needed some additional training. However, breakfast was nice and wine and rakish were divine. Place has so much charm and is really really unique."

"Older hotel, but well maintained. Excellent sites nearby and a good breakfast. "

" The hotel in general and our room in particular was clean, refreshed and welcoming. The pool T was perfect, kids loved the water slide. There was an issue with the payment, but the staff worked out the problem and it was solved in the end. Overall an amazing 3 days there. "

"Espectacular hotel en un pueblo muy bonito. Lo mejor de nuestro viaje de 8 dias por Bulgaria, sencillamente fabuloso el hotel y el servicio. El restaurante es muy bueno, increible para un pueblo tan pequeño, el cocinero que tienen merece una visita. Fuimos para un dia y nos quedamos tres, el pueblo hay que verlo, se pueden hacer rutas por la monaña y el hotel tiene un spa que esta muy bien. El personal muy atento y servicial."