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Mercure Avignon Centre Palais des Papes

4.0 star property
Surrounded by historic charm, indulge in artistic expressions and connect with attentive staff to make your trip unforgettable.

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Photo gallery for Mercure Avignon Centre Palais des Papes

Exterior
Sports facility
Front of property - evening/night
In-room safe, individually furnished, desk, blackout drapes
Classic Room, 1 Double Bed | In-room safe, individually furnished, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast available
  • Housekeeping
  • Pet friendly
  • Air conditioning
The current price is ￥15,165
￥17,546 total
includes taxes & fees
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, individually furnished, desk, blackout drapes

Classic Room, 1 Double Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

In-room safe, individually furnished, desk, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, individually furnished, desk, blackout drapes

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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Exterior

Hotel de l'Horloge

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,002 reviews
The price is ￥15,129
￥17,506 total
includes taxes & fees
Feb 23 - Feb 24
Hotel de l'Horloge
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About the neighborhood

Map
84000, Vaucluse, Avignon, 1 Rue Jean Vilar

What's nearby

  • Place de l'Horloge - 1 min walk
  • Palais des Papes - 3 min walk
  • Avignon Cathedral - 3 min walk
  • Pont Saint-Bénézet - 8 min walk
  • Avignon Festival - 9 min walk

Getting around

  • Avignon Central Station - 12 min walk
  • Marseille - Provence Airport (MRS) - 59 min drive

Restaurants

  • ‪Opéra Café - ‬1 min walk
  • ‪Beer District - ‬3 min walk
  • ‪Le Moutardier du Pape - ‬2 min walk
  • ‪Café In et Off - ‬1 min walk
  • ‪Restaurant des Arts - ‬1 min walk

About this property

Mercure Avignon Centre Palais des Papes

Upscale eco-certified hotel near Place de l'Horloge
Located close to Avignon Cathedral and Palais des Papes, Mercure Avignon Centre Palais des Papes provides an art gallery on site, designer stores on site, and dry cleaning/laundry services. In addition to a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), luggage storage, and multilingual staff
  • An elevator, a 24-hour front desk, and concierge services
  • Tour/ticket assistance, a gift shop, and laundry services
  • Guest reviews give top marks for the helpful staff
Room features
All 86 individually furnished rooms have perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 26.80 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 16.90 per person

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.90 per person
  • Nearby parking fee: EUR 26.80 per night (164 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Accor Avignon Cite Des Papes
Hotel Mercure Cité des Papes
Hotel Mercure Cité des Papes Avignon
Mercure Avignon Cite Des Papes Hotel Avignon
Mercure Cité des Papes
Mercure Avignon Centre Palais Papes Hotel
Mercure Palais Papes Hotel
Mercure Avignon Centre Palais Papes
Mercure Palais Papes
Mercure Avignon Centre Palais des Papes Hotel
Mercure Avignon Centre Palais des Papes Avignon
Mercure Avignon Centre Palais des Papes Hotel Avignon

Frequently asked questions

Is Mercure Avignon Centre Palais des Papes pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Avignon Centre Palais des Papes?

As of Feb 21, 2025, prices found for a 1-night stay for 2 adults at Mercure Avignon Centre Palais des Papes on Mar 9, 2025 start from ￥15,165, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure Avignon Centre Palais des Papes?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Avignon Centre Palais des Papes?

Check-out is at noon.

Where is Mercure Avignon Centre Palais des Papes located?

Located in Avignon City Centre, this eco-certified hotel is steps from Place de l'Horloge and Avignon Cathedral. Palais des Papes and Musée du Petit Palais are also within 5 minutes. Avignon Central Station is 12 minutes by foot and Villeneuve-les-Avignon Station is 21 minutes.

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Mercure Avignon Centre Palais des Papes Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 250 out of 649 reviews
Rating 8 - Good. 285 out of 649 reviews
Rating 6 - Okay. 73 out of 649 reviews
Rating 4 - Poor. 21 out of 649 reviews
Rating 2 - Terrible. 20 out of 649 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dmitry

Great location, friendly and helpful staff, clean and convenient room, good breakfast… highly recommended!
Stayed 1 night in Aug 2024

10/10 Excellent

Janusz

Nice, clean, friendly property with excellent location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Katherine

Great hotel, friendly staff! Would definitely stay there again!
Stayed 1 night in Jul 2024

10/10 Excellent

Marcelo

Excelent stay
Well located, very easy to walk around. The rooms were clean and had a good size. Breakfast was great. The staff were friendly as well.
Stayed 1 night in Sep 2024

8/10 Good

carlos

Excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

brenda

Great location, reception staff were very helpful and friendly
Stayed 3 nights in May 2024

8/10 Good

Terry

It’s good place which I like it
Stayed 1 night in Sep 2024

10/10 Excellent

Madelaine

Great location and perfect for our pets.
Stayed 1 night in May 2024

10/10 Excellent

Benjamin

I stayed in four different hotels in France this summer, and this one was by far the best. Very spacious room and excellent breakfast. Literally right next to the Palais des Papes—talk about location!
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

In the heart of Avignon Very helpful staff Clean and very conveniently located
Stayed 1 night in May 2024

6/10 Okay

Henry

Marvelous central place on the Palais des Papes. Follow instructions of the hotel, not the Waze, who will get at the death end.
Stayed 1 night in Sep 2024

8/10 Good

deborah

Beautiful & convenient.
Stayed 6 nights in May 2024

8/10 Good

Yang

It's in an excellent location, right at the center of town. There are many restaurants right outside the hotel.
Stayed 1 night in Mar 2024

8/10 Good

Amanda

Liked: Cleanliness
Nice hotel overall. Some areas were very nice, some were dingy and needed updating. Staff was very friendly. Breakfast was good, typical European breakfast. Loved the mango juice. Some towels were stained.
Stayed 2 nights in Sep 2024

10/10 Excellent

BONNIE

Lovation location location
Gteat location. Reception staff very helpful. Room very spacious, modern amenities with great view.
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Fantastic location
Very comfortable hotel and great location for exploring Avignon. Staff very friendly and helpful. Would have liked a balcony or street view, and options for tea and coffee in room were limited, with milk not replaced every day. Floor in bathroom became very slippery when wet.
Stayed 3 nights in Sep 2024

6/10 Okay

Mina

Liked: Staff & service
Location near the Palace of the Popes
Stayed 2 nights in May 2024

10/10 Excellent

Lam

Very close the palace of papa
Stayed 1 night in May 2024

8/10 Good

GABRIEL

It’s clearly an older building but refurbished. The room is okay. Beds are very comfortable. A drinking water machine is placed outside next to the elevator, which is very good when the tapwater taste metallic. The water pressure is fine, however, the shower is quite slow; it takes a long while to wash off the soap. The location could not be better, when it is right next to the Palace.
Stayed 2 nights in Nov 2024

10/10 Excellent

Noel

This is the third Mercure property we have stayed at. They are are clean, modern, friendly places with excellent breakfast service.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Best place to stay in Avignon
Very good hotel, would recommend! The location is unbeatable, right next to the Palais des Papes and right in the middle of the city center. The parking is super easy and close - but is a little expensive even with the discount. The air conditioning works well, even in almost 40°C heat. The highlight though was the reception staff! Very friendly and helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

Gail

Location was perfect for access to the activities I wanted to do
Stayed 3 nights in Sep 2022

8/10 Good

Fanny

Excellent location, great staff. Noisy due to the location though.
Stayed 2 nights in Mar 2023

4/10 Poor

Parvin

Liked: Staff & service
Disliked: Property conditions & facilities
The property is very well located ( that’s why I had chosen it at the first place!). However, it’s the only positive side I can mention for our stay. This hotel does NOT meet the standards of a 4 star hotel! The room was small, there was no garbage bin in the room, nor a phone for that matter ( to call the reception!). There is no little accessories that a 4 star MUST have ( small body lotion of slippers). Besides, there is no lobby per se in this hotel to sit and have a drink! All on all our stay was very disappointing! It’s a shame because I used to appreciate Mercure hotels but I’m not sure I’ll choose this hotel in the future since the standards are not reliable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Great Location
Quiet room located in the back of the hotel. Our window overlooked the Palais de Papes. Friendly staff. The hotel is located inside the Avignon city center and very convenient.
Stayed 2 nights in Mar 2024