6/10 Okay
Calum
Traveled with partner
Oct 15, 2024
Here’s a draft for your review of the Grand Relais:
I recently stayed at the Grand Relais, and while the property itself was in good condition, my overall experience was disappointing. For one, the hotel is very expensive—three drinks cost me a staggering 99 euros. The dinner service was particularly poor. On my first night, I ordered a steak that came out rare, and they attempted to cook it at the table using a stone. However, the stone wasn't hot enough, so it took ages to cook, and eventually, I sent it back, only to receive an overcooked, well-done steak in return.
Housekeeping was generally okay, but I found it frustrating that they didn’t replace the gowns unless specifically asked, and they didn’t mop the floors. The hard marble flooring meant my feet were constantly dirty from walking around the room.
As for the staff, they were superficially polite, with a few exceptions, but overall, the service lacked warmth or genuine hospitality. Given the high cost and lacklustre service, I would not stay here again.
Calum
Stayed 7 nights in Oct 2024