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Alena Hotel

2.5 star property
Ski-in/ski-out hotel with an outdoor pool

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Alena Hotel

Outdoor pool
Exterior
Classic Triple Room | Free WiFi, bed sheets
Restaurant
Bathroom

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
The price is ￥9,148
￥9,788 total
includes taxes & fees
Nov 5 - Nov 6
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Triple Room

Classic Triple Room | Free WiFi, bed sheets

Classic Triple Room

Highlights

Air conditioning
Heating
Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Panoramic Townhome

Panoramic Townhome | Free WiFi, bed sheets

Panoramic Townhome

Highlights

Air conditioning
Heating
2 bedrooms
2 bathrooms
Free bottled water
Wardrobe or closet
Daily housekeeping
Located on the top floor
  • 27 sq m
  • Mountain view
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Basic Double or Twin Room, 1 Bedroom, Non Smoking, Sea View

Basic Double or Twin Room, 1 Bedroom, Non Smoking, Sea View | Free WiFi, bed sheets

Basic Double or Twin Room, 1 Bedroom, Non Smoking, Sea View

Highlights

Air conditioning
Heating
Private bathroom
Free bottled water
Wardrobe or closet
Daily housekeeping
  • Sea view
  • Sleeps 2
  • 1 Twin Bed

Similar properties

View from property
Jordan Seasons Hotel
Pool
Breakfast included
Kids pool
Parking included
8.6 out of 10, Excellent, (97)
The price is ￥7,433
￥7,953 total
includes taxes & fees
Nov 19 - Nov 20
Jordan Seasons Hotel

About the neighborhood

Map
Aqaba Governorate, Aqaba, aqaba fourth area, 00962791651118

What's nearby

  • Sharif Hussein bin Ali Mosque - 9 min walk
  • Early Islamic Ayla - 11 min walk
  • Palm Beach - 11 min walk
  • Aqaba Fort - 19 min walk
  • Port of Aqaba - 6 min drive

Getting around

  • Aqaba (AQJ-King Hussein Intl.) - 17 min drive

Restaurants

  • ‪نفيسة - ‬5 min walk
  • ‪Al Muhandes Falafel - ‬5 min walk
  • ‪Aurjwan Café & Restaurant - ‬8 min walk
  • ‪Diwan - ‬6 min walk
  • ‪Baba Za'atar - ‬9 min walk

About this property

Alena Hotel

Property highlights
You can look forward to an art gallery on site, a shopping mall on site, and a coffee shop/cafe at Alena Hotel. Skiers and snowboarders can spend time on the slopes at this hotel featuring ski-in/ski-out access. For some rest and relaxation, visit the sauna. In addition to a snack bar/deli, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Local cuisine breakfast (surcharge), concierge services, and a 24-hour front desk
  • An elevator, beach towels, and luggage storage
Room features
All 51 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Wardrobes/closets, heating, and daily housekeeping

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: JOD 5 for adults and JOD 5 for children
  • A coffee shop/cafe
  • Private picnics
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Ski-in/ski-out access

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Free beach cabanas

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately JOD 5 for adults and JOD 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

ALENA hoterl

Frequently asked questions

Does Alena Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Alena Hotel?

As of Nov 4, 2024, prices found for a 1-night stay for 2 adults at Alena Hotel on Nov 5, 2024 start from ￥9,148, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Alena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alena Hotel?

Self parking is free at this property.

What time is check-in at Alena Hotel?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Alena Hotel?

Check-out is at 11:30 AM.

Where is Alena Hotel located?

Set amidst the mountains, this ski-in/ski-out hotel in Aqaba is within 1 mi (2 km) of Sharif Hussein bin Ali Mosque, Palm Beach, and Early Islamic Ayla. Aqaba Fort and Aqaba Museum are also within 1 mi (2 km).

Alena Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 16 out of 30 reviews" "
Rating 8 - Good. 9 out of 30 reviews" "
Rating 6 - Okay. 3 out of 30 reviews" "
Rating 4 - Poor. 1 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That’s not recommended it and the stuff was amazing😍
Stayed 3 nights in Oct 2024

10/10 Excellent

Reem

Stayed 1 night in Aug 2024

10/10 Excellent

Reem

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice very good staff
Stayed 1 night in Aug 2024

6/10 Okay

Muhammad

Traveled with family
Liked: Staff & service
The breakfast was not good and limited to few items
Stayed 1 night in Jun 2024

8/10 Good

wael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the shower area
Stayed 2 nights in May 2024

10/10 Excellent

Shanera

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean establishment.
Stayed 1 night in Feb 2024

6/10 Okay

Beverley

On our second day we made our way to the rooftop for breakfast. There was no breakfast there so we went to reception and asked why. The receptionist said that they were having the kitchen renovated so we would have to walk to the sister hotel for breakfast. I explained that we should have been notified of any planned works and disruption before we arrived and given the option to change our plans. She just said sorry. We walked to the sister hotel and I raised the same points to the manager there, he just said sorry too. We would have cancelled and booked a different hotel had we know of this planned disruption before we left the uk
Stayed 4 nights in May 2024

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and helped me with translations many times during our stay.
Stayed 5 nights in Sep 2023

10/10 Excellent

Mimi, Edmonton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating
Stayed 1 night in Sep 2023

4/10 Poor

Joseph

Stayed 1 night in Jul 2023

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service
Hotel is fine. Worked for our family of 5 - decent place to rest for the night. Beds are comfortable and clean. Shower has hot water and great pressure, although they really need to fix the doors so that water doesn’t run everywhere. If you need a clean room on a budget, this is your place.
Stayed 1 night in May 2023

8/10 Good

Daniel, Holt

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
We stayed in the Panoramic Townhome, which is basically two hotel rooms, not connected, each with a king-sized bed and a twin bed. The room looked like the photos and was nice. The Expedia description says that the Panoramic Townhome has a sea view, but apparently some do and some don’t. We were assigned a room without, and the hotel said they had no sea views available and would not discount the room, as they consider that it was Expedia’s problem, not theirs. The map on the Expedia description gave a completely different location, but luckily I found this before I went. There were other inconsistencies on Expedia as well. The pool was very small and very cold, and the window was too dirty to see the view, but the view from the rest of the terrace was very nice, and this is also where breakfast is served. The breakfast was very basic Arab breakfast, with a couple of odd dishes thrown in. Curb appeal was lacking, kind of a storefront deal with a lighted sign that blinked fast.

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Shabana

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Had a lovely stay here
Stayed 2 nights in Mar 2023

10/10 Excellent

wael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the sevice is very good
Stayed 2 nights in Feb 2023

8/10 Good

william

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
clean no frills not a particularly pleasing view of the city
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great hotel to stay in. Clean, comfortable, safe - would very much recommend.
Stayed 1 night in Oct 2022

8/10 Good

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Brice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Alena Hotel
Nice hotel, great staff
Stayed 1 night in May 2024

2/10 Terrible

Yann

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trop cher et très sale
Nous avions réservé un séjour de quatre nuits car notre vol arrivait à 2 heures du matin à Amman et nous souhaitions débuter notre circuit par Aqaba en ayant immédiatement accès à une chambre pour nous doucher et prendre le petit-déjeuner. À notre arrivée à 8 heures du matin, on nous a informés que le petit-déjeuner n'était pas inclus, malgré avoir déjà payé une nuit. Après avoir admis leur erreur, nous avons été surpris de prendre le petit-déjeuner dans un autre hôtel, car celui où nous étions ne le proposait pas. Cependant, le pire était à venir ! Notre fils de 4 ans a eu deux accidents de pipi au lit (oui, cela peut arriver !) et les draps n'ont pas été changés, nous avons même été réprimandés pour avoir demandé à refaire uniquement son lit puisque le ménage n'a jamais été fait durant notre séjour ! De plus, lorsque nous avons demandé à changer les draps pour le lit de mon fils, nous avons été accusés d'avoir mis le panneau "Ne pas déranger" sur la porte au lieu du ménage. Ceci était un mensonge que nous avons pu leur prouver avec leur vidéo surveillance. En conclusion, la chambre n'a jamais été nettoyée pendant notre séjour de quatre jours. Je déconseille fortement cet établissement, qui est le plus cher que nous ayons payé en Jordanie, et je compte le signaler au service client.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

assunta

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Lena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi verblijf en vriendelijk personeel. Als twee westerse meisjes die solo reisden hadden we beter iets in het toeristische centrum geboekt. We voelden ons, buiten het hotel, niet veilig. We hebben ons hotel dan ook maar voor 10 minuten verlaten. Jammer, want het personeel was zeer vriendelijk.
Stayed 1 night in Jul 2023

10/10 Excellent

Esteban

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel, las instalaciones son muy muy buenas y el desayuno muy rico las habitaciones son muy cómodas y agradables
Stayed 1 night in Jul 2023

8/10 Good

Ketil

Liked: Staff & service
Disliked: Property conditions & facilities
Hele Akaba er slitent og skittent med MYE søppel. Selve hotellet bærer preg av dårlig håndtverk, dårlig frokost, MEN hyggelig personale da!
Stayed 1 night in Jun 2023