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Hotel Andorra Palace

3.0 star property
Relax with breathtaking Pyrenees views or recharge at our wellness center. Let us take care of you and your family while you explore the heart of Andorra.

Choose dates to view prices

Photo gallery for Hotel Andorra Palace

Indoor pool, seasonal outdoor pool, sun loungers
Standard Double Room | In-room safe, desk, laptop workspace, soundproofing
Terrace/patio
Front of property
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Parking available
The current price is ￥9,943
￥10,881 total
includes taxes & fees
Mar 25 - Mar 26

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, soundproofing

Standard Double Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Private bathroom
Deep soaking bathtub
Hair dryer
Satellite channels
Wardrobe or closet
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Standard Double Room Single Use | In-room safe, desk, laptop workspace, soundproofing

Standard Double Room Single Use

Highlights

Soundproofed
Air conditioning
Plasma TV
Private bathroom
Deep soaking bathtub
Hair dryer
Satellite channels
Wardrobe or closet
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

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About the neighborhood

Map
AD500, Andorra la Vella, Avinguda Merixtell, 58

What's nearby

  • Pyrenees Andorra Shopping Centre - 2 min walk
  • Placa del Poble - 6 min walk
  • Casa de la Vall - 7 min walk
  • Andorra Massage - 7 min walk
  • Caldea Spa - 15 min walk

Getting around

  • L'Hospitalet-pres-l'Andorre Station - 41 min drive
  • La Seu d'Urgell (LEU) - 49 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Diamant Andorra - ‬1 min walk
  • ‪L'Orri - ‬8 min walk
  • ‪Lizarran Andorra - ‬3 min walk

About this property

Hotel Andorra Palace

Family-friendly hotel near Pyrenees Andorra Shopping Centre
Located close to Caldea Spa, Hotel Andorra Palace provides a rooftop terrace, a coffee shop/cafe, and a playground. Treat yourself to a facial or a body treatment at the onsite spa. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as an arcade/game room and laundry facilities.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Continental breakfast (surcharge), self parking (surcharge), and an area shuttle
  • A 24-hour front desk, meeting rooms, and tour/ticket assistance
  • A vending machine, multilingual staff, and free newspapers
Room features
All 59 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 25-inch plasma TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

Catalan, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Covered self parking on site (EUR 26 per night)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 to 16 for adults and EUR 11 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Facials
  • Sauna
  • Spa open select days
  • Spa tub
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch plasma TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 22 to April 25:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.57 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 15 to 16 for adults, and EUR 11 to 12 for children
  • Covered self parking fee: EUR 26 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 1:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Andorra Palace
Andorra Palace
Hotel Andorra Palace Andorra la Vella
Andorra Palace Andorra la Vella
Hotel Andorra Palace Hotel
Hotel Andorra Palace Andorra La Vella
Hotel Andorra Palace Hotel Andorra la Vella

Frequently asked questions

Does Hotel Andorra Palace have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 10:00 AM–1:30 PM. The pool is closed seasonally each year from April 22 to April 25.

How much does it cost to stay at Hotel Andorra Palace?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Andorra Palace on Mar 25, 2025 start from ￥9,943, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Andorra Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Andorra Palace?

Self parking is available for EUR 26 per night.

What time is check-in at Hotel Andorra Palace?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Andorra Palace?

Check-out is at noon.

Where is Hotel Andorra Palace located?

Located in Avenida Meritxell, this family-friendly Andorra la Vella hotel is within a 15-minute walk of Pyrenees Andorra Shopping Centre and Caldea Spa. Illa Carlemany Shopping Center and Coll Arenys are also within 10 minutes.

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Hotel Andorra Palace Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 124 out of 294 reviews
Rating 8 - Good. 108 out of 294 reviews
Rating 6 - Okay. 40 out of 294 reviews
Rating 4 - Poor. 14 out of 294 reviews
Rating 2 - Terrible. 8 out of 294 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Antonio

Nice hotel and excellent location. Spa is good and staff helpful.
Stayed 2 nights in Jul 2022

8/10 Good

Salvador

.
Stayed 1 night in Jan 2025

10/10 Excellent

D

Great value stay in Andorra la Vella
Great value option right in the heart of Andorra la Vella. It's worth adding the breakfast Buffet which is served over at the adjoining Mercure Hotel. There is also a gym and pool with jacuzzi and sauna that can be used there also.
Stayed 1 night in Jul 2023

10/10 Excellent

Trevor

Great value for money and excellent facilities
Great little hotel in the middle of Vella. Perfect base for a few days skiing with a hire car. Connected internally to the 4 star Mecure, you have the use of a lovely swimming pool, decent gym and sauna and a really good buffet breakfast. Such good value for money even if the decor is a little dated. Room was comfy and spotlessly clean. Would return 100% if visiting for a few days skiing and needing a good value, comfortable and located base.
Stayed 4 nights in Feb 2024

8/10 Good

Anthony

OK for Basic Travel
Marc at the front desk was one of the nicest attendants I’ve come across in my travels. The hotel is a bit older, but that is part of being in Andorra. It could use some small updates though. The room was clean, though the duvet was in the closet which was a little confusing at first. Overall a fine experience.
Stayed 1 night in Aug 2024

6/10 Okay

Rosa

Legal
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Extremely old hotel without any comfort
The hotel is absolutely ancient. The carpet was filthy and the bed was really old with squeaky springs. It's embarrassing they won't put any effort to refurbish the rooms. Only plus side is the location and breakfast.
Stayed 1 night in Aug 2023

8/10 Good

Christopher

Liked: Property conditions & facilities
A good value choice.
As many reviews have said; it's really rather dated. However, we found it to be a clean and economical choice. The reception staff were all really nice. Special mention of Gloria who was a ray of sunshine. Water was always hot and the air-con worked well. Rooms seemed reasonably well sound isolated. Location is excellent - half-way between the shopping intense area and the old town.
Stayed 6 nights in Sep 2022

8/10 Good

martin

Hotel is located on a very busy street. But it’s convenient to shopping. It’s part of a 2-3 hotel complex. Trying to figure out where to park was difficult. No parking at the hotel. They have a few parking spots in a near by garage for a fee. When we arrived they were full.
Stayed 2 nights in Sep 2022

10/10 Excellent

Manuel Mallén

Normal
Stayed 1 night in Jul 2022

2/10 Terrible

Mireia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Le pongo una estrella porque no puedo ponerle menos. La habitación estaba muy sucia cuando llegamos, además, habíamos pedido una cama doble y nos pusieron en dos camas individuales incomodísimas con ruedas. Cuando pedimos el cambio en recepción, cada día nos decían que esa noche no tenían disponibilidad, pero que al día siguiente sí, y luego llegaba el día y no nos cambiaron ninguno, parecía que nos estaban tomando el pelo, posponiéndolo cada día. Además, el hotel no tenía ni cepillo de dientes, ni pasta de dientes, tampoco papel de wc, ni jabón de manos, y el de cuerpo que había era asqueroso. Lo único positivo, que habría sido el parking, tampoco nos dejaron cogerlo. No repetiremos.
Stayed 3 nights in Jan 2025

10/10 Excellent

Facundo

Stayed 2 nights in Jan 2025

2/10 Terrible

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities
Nada
Stayed 1 night in Jan 2025

10/10 Excellent

JUAN CARLOS

Estupendo
Stayed 6 nights in Dec 2024

6/10 Okay

Maria

Stayed 2 nights in Dec 2024

10/10 Excellent

Ana Paula

Las 3 estrellas de limpieza es por haber encontrado pelos en la bañera y por el ruido que hicieron, llegamos cansadas del viaje y no pudimos descansar.
Stayed 1 night in Nov 2024

8/10 Good

Paul

Stayed 1 night in Nov 2024

8/10 Good

Mathilde

Beau sejour, prestation du spa tres agreable et metit dejeuner copieux. Lit moyennement confortable
Stayed 1 night in Nov 2024

10/10 Excellent

patrice

Stayed 2 nights in Nov 2024

8/10 Good

Jean

Stayed 3 nights in Oct 2024

10/10 Excellent

M alba

Stayed 1 night in Oct 2024

10/10 Excellent

Jordi

Un lugar magnífico y super acogedor con grandes profesionales a nuestro servicio, volveremos seguro!!!😍😍😍
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2024

8/10 Good

Edith

Stayed 2 nights in Sep 2024

10/10 Excellent

Carlos

Repetiré
Muy bien ubicado, en pleno centro. La opción del Spa incluido es maravillosa y además completo con Gym y zona para niños.
Stayed 2 nights in Sep 2024