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InterContinental Almaty, an IHG Hotel

5.0 star property
Family-friendly ski hotel with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Almaty, an IHG Hotel

Exterior
2 bars/lounges, sports bar, lobby lounge
Exterior
Front of property
2 bars/lounges, sports bar, lobby lounge

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
  • Air conditioning
    Air conditioning
The price is ￥38,598
￥43,230 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room

Room amenity

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Comfort Suite, 1 Twin Bed

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Comfort Suite, 1 Twin Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 56 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room

Room amenity

Classic Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 32 sq m
  • Sleeps 3
  • 1 Twin Bed

View all photos for Presidential Suite, 1 Twin Bed, Smoking (Pasha)

Presidential Suite, 1 Twin Bed, Smoking (Pasha) | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 Twin Bed, Smoking (Pasha)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 206 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Grand Suite, 1 Twin Bed, Smoking

Room amenity

Grand Suite, 1 Twin Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 2 Twin Beds, Accessible (High Floor, Lounge Access)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 2 Twin Beds, Accessible (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed (High Floor, Lounge Access)

Room amenity

Classic Room, 1 King Bed (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Room amenity

Grand Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Smoking (High Floor, Lounge Access)

Room amenity

Classic Room, 1 King Bed, Smoking (High Floor, Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)

Rixos Almaty Hotel

Pool
Spa
Kids pool
Parking included
8.8 out of 10, Excellent, (157)
The price is ￥46,019
￥51,541 total
includes taxes & fees
Dec 1 - Dec 2
Rixos Almaty Hotel
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About the neighborhood

Map
50013, Almaty, 181 Zheltoksan Street

What's nearby

  • Republic Square - 8 min walk - 0.7 km
  • Dostyk Plaza - 17 min walk - 1.5 km
  • Almaty Central Stadium - 3 min drive - 2.1 km
  • Almaty Opera House - 3 min drive - 2.1 km
  • Zenkov Cathedral - 3 min drive - 3.0 km

Getting around

  • Almaly - 7 min drive
  • Almaty Station - 14 min drive
  • Almaty (ALA-Almaty Intl.) - 32 min drive

Restaurants

  • ‪Restopark - ‬10 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪La Coppola - ‬11 min walk
  • ‪Coffee Boom - ‬10 min walk
  • ‪Beefeater - ‬12 min walk

About this property

InterContinental Almaty, an IHG Hotel

Luxury family-friendly hotel near Almaty Opera House
Located close to Kazakhstan Independence Monument and National Museum of Kazakhstan, InterContinental Almaty, an IHG Hotel provides a terrace, a garden, and a playground. Hit the slopes at this hotel offering a ski shuttle, ski passes, and ski equipment rentals. Indulge in a massage, a manicure/pedicure, and aromatherapy at the onsite spa. The on-site restaurant, Asian Cafe, offers breakfast, brunch, dinner, and kids' meals. Fitness classes are offered at the health club; other things to do include basketball. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and 2 outdoor tennis courts
  • Express check-out, a vending machine, and barbecue grills
  • Guest reviews speak well of the overall condition
Room features
All 277 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like laptop-compatible safes and air conditioning.
Extra amenities include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and deep soaking tubs
  • 26-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

Chinese (Mandarin), English, French, German, Korean, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: KZT 14,760 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Asian Cafe
  • Atrium Lounge & Bar
  • Sunset Efes Beer Garden
  • Tennis Bar / Restaurant

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Piano
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (10,840 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1996

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 16800 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 14760 per person
  • Airport shuttle fee: KZT 13440 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 16800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

ALMATY InterContinental
InterContinental ALMATY
InterContinental Hotel ALMATY
InterContinental Almaty Hotel

Frequently asked questions

Does InterContinental Almaty, an IHG Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at InterContinental Almaty, an IHG Hotel?

As of Nov 24, 2024, prices found for a 1-night stay for 2 adults at InterContinental Almaty, an IHG Hotel on Dec 1, 2024 start from ￥38,598, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Almaty, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Almaty, an IHG Hotel?

Self parking is free at this property.

What time is check-in at InterContinental Almaty, an IHG Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at InterContinental Almaty, an IHG Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does InterContinental Almaty, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of KZT 13440 per vehicle applies.

Where is InterContinental Almaty, an IHG Hotel located?

Located near the slopes, this Bostandyk District hotel is in the city center, within a 10-minute walk of Kazakhstan Independence Monument and National Museum of Kazakhstan, and close to winter sports such as skiing lessons. Dostyk Plaza and Almaty Opera House are also within 1 mi (2 km). Almaly is 26 minutes by foot.

InterContinental Almaty, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 51 out of 92 reviews" "
Rating 8 - Good. 27 out of 92 reviews" "
Rating 6 - Okay. 9 out of 92 reviews" "
Rating 4 - Poor. 3 out of 92 reviews" "
Rating 2 - Terrible. 2 out of 92 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 3 nights in Oct 2024

2/10 Terrible

Tania

Stayed 2 nights in Aug 2024

2/10 Terrible

Tania

Stayed 3 nights in Jun 2024

6/10 Okay

Carr

Stayed 5 nights in Mar 2024

10/10 Excellent

Jorge, Highlands Ranch

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly
Stayed 2 nights in Feb 2024

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2023

8/10 Good

Monica

Stayed 4 nights in Jun 2023

10/10 Excellent

Carter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable clean property. Not far from the centre but need to take a taxi or car to go anywhere.
Stayed 5 nights in May 2023

8/10 Good

Roy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and excellent breakfast service
Stayed 7 nights in Nov 2022

6/10 Okay

GUILLAUME, ALISO VIEJO

Traveled with partner
Liked: Property conditions & facilities
Cleanliness of the room very approximate. the room hasn't been vacuumed in 15 days... I was not identified as an ambassador. I had to claim my benefits as a Diamond Elite Ambassador.
Stayed 14 nights in Aug 2022

6/10 Okay

Roy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Front desk was not helpful at all
Stayed 22 nights in Sep 2022

6/10 Okay

Simon

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
太陈旧了
Stayed 3 nights in Aug 2022

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was very good. The receptionists and concierge were very helpful, and the gym was very clean and with new machines and a nice pool. My only criticism is that the bar in the lobby is understaffed and service could be slow, and if one wasn’t sitting near the bar, very slow. It needs more than one person working there all the time. Otherwise, the hotel overall provides a great service and the staff are all very helpful and kind.
Stayed 5 nights in Mar 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 2 nights in Nov 2020

10/10 Excellent

Sergy, Moscow

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mint quality -amazing after so many years . Turkish care.
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service, room comfort
Not 5 stars.
The hotel definitely needs to be renovated. Teams have to be retrained. This is definitely not a 5-star hotel and it is sad to see it being a part of the Intercontinental?Perfect family.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and welcoming. I had a nice stay.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Nice property, superb food and service!
Stayed 5 nights in Dec 2019

10/10 Excellent

Arian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Very helpful and professional staff. Excellent service and a tasty breakfast. Highly recommended
Stayed 1 night in Aug 2019

10/10 Excellent

Esmira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is very old, needs repair, and is not in line with the quality generally expected from the InterContinental brand (due to age) - time to repair and replace equipment - I don't think I've seen an older lamp in the last 10 years than what I had in my room
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Beautiful view
Stayed 1 night in Apr 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in all aspects
This was a great hotel with impeccable service! I had a two-week stay there and the staff was excellent from checkin to checkout. Breakfast buffet is awesome!
Stayed 13 nights in Mar 2019