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"Neat hotel. Complimentary soup was delicious!"

"This is the best hotel we have stayed at so far! The room was definitely spacious especially based on our experience in Japan! Each of the two beds was full size very comfortable for both of us. Bed linen and towels were of good quality. Room was clean and service was attentive. The hotel staff (reception and concierge)were bery polite and tried to be as helpful as they could despite the language barrier. With google translate we were able to accomplish all we wanted. The breakfast buffet had...

"As a whole, no big issues there."

"Great hotel, superb service, fabulous lakeview! Only negative is the hard pillows. Dinner and breakfast had many choices, very good quality food. Would stay here again."

"Close to the Kushiro Washo market. The free breakfast was good and generous; the free lemon water was very refreshing. Staff very helpful."

"It’s a great place and reasonably priced. Especially as you get a breakfast. Nice staff and helpful. "

"The property is in a nice location overlooking the lake. The hotel is a bit old but spacious. Dinner buffet was good with a lot of variety."

"Not clean , day old "

"Very good service, Room is clean"

"good"

"Property needs Reno "

"Hotel workers, everybody was very nice and kind."