Find 4 Star Hotels in Mukaishima

"One of our rooms has fridge filled with free drinks and the other did not. Why the pettiness. All the ladies serving our dinner and breakfast were genuinely pleasant demeanor which made it a wonderful experience "

"The property is generally clean but just that there's some unsightly brownish areas at the base of the bath tub. Food and service are good. Just a note for people with walking disability - the rooms are located along the slope, hence have to take note of this. "

"The best onsen hotel that we ever stayed at! the room is huge and hospitality was outstanding! also, dinner was very delicious as well! highly recommend this onsen hotel "

"If you want to find a hotel in Kurokawa, this place is one of the best choices. Beautiful environment and easy parking are main reasons that you should consider. "

"We are a party that booked 3 rooms at Kai Aso for 2 nights. Whilst the English speaking reception staff were always helpful, unfortunately one room, No 11, was totally inadequate & substandard. Room floor heating was not working both nights. Whilst the room temp showed 30C, it felt like 20 max 23C. It was very cold both nights, outside temp dropped to 0C both nights. For the first night the staff provided a heater and the second night another one was added. Third day morning, the heating for...

"Very special property that we loved. We stayed in January and esp loved the onsen and subfloor heating. Check in was easy enough because there was the option of online pre-registration. The road to the house was windy but not too bad - note that the GPS in the rental car may not show you the way. We used Google maps and got there without difficulty. We were thankful to have a 4WD and snow tires, because there was ice on parts of the road. Highly recommend the place!"

"fantastic room and service. staff speaks basic english, but we made it work. they can improve on this aspect. "