Tokumaの2 Starsホテル

"This is the only Onsen-hotel located near the Nagano station. "

"Great place "

"Nice calm place with a great onsen and bar!"

"164 year old ryokan and sixth generation family running it! Shows it age but hosts were great and the breakfast was really nice."

"We loved staying at Shimaya. The family run ryokan is clean and has only a few rooms. This meant that it was easy to book the private hotel onsen as a family and, later, my daughter and I had the larger women's hotel onsen to ourselves. The family was very helpful and kind, even driving our family to Snow Monkey Park, offering to drive us back, and suggesting a walking route back for exploring Shibu Onsen. They also provided various sized boots that allowed me, my husband, and our 10 year old...

"We stayed 1 night. Very lovely staff, the experience was great. The onsen was best we’ve seen and we’ve travelled lots, the history makes the stay awesome. We did 1 night, our dinner was very traditional and same with breakfast. "

"Everyone on staff made us feel welcome from the start. Aziz and both ladies at the front desk were extremely helpful and lovely people. We will always remember them abs their friendliness and how nice our stay was. Will stay here again. The onsen is fabulous!"

"Horrible accommodation. Booked a non smoking room and received a smoking room. When we requested a room change, we were told that only smoking rooms were left. The alarm clock in the room rang at 4am in the morning. Don't stay here."