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"Upon checkin I never did get any access, confirmation, or other for the VIP ACCESS services that I was confirmed during booking. No Courtesy Beverage, nor Special Discount on Meals. Please advise, because otherwise I had high marks on the Tivoli Hotel. Thank you."

"Excelente "

"Excellent customer service. We will be back. Thank you"

"Very nice, helpful, friendly, kind and cool staff. The whole concept of the hotel is fantastic. They offer a lot for a fairly lowcost hotel. There is a gym, a laundry, restaurant, bar, ping-pong tables, table tennis, children's play area, free coffee all day, etc - you name it! I absolutely recommend this hotel to anyone, even for a longer stay. It is connected with a closed corridor to the airport and to the metro and train station, you get to the city center within 20 minutes. I will definitely stay here again if I come back to Copenhagen. Fantastic service, nice comfortable bed, nicely decorated, large, functional rooms. Great breakfast and dinner. Everything was perfect."

"All in all, a good hotel. A comment about check-in: we had to ask about breakfast details because the receptionist didn’t tell us. We also couldn’t find the lifts when arrived, they need some signage as there is nothing!!!"

"Lovely stay at an unbelievable price in a beautiful city"

"Inexpensive, practical and reliable. I would definitely stay here again. Coffee-making facilities in the room would have been nice, and breakfast was on the minimal side in terms of food, but overall it’s a 9/10 from me. "

"I like the service staff and cleaning room "

"The staff was extremely helpful and nice. Top service, felt safe and they were very professional."