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"The staff was very professional and accommodating in every way. They went out of their way to assist in helping park my car. They were also kind enough to let us know that due to the number of individuals staying at the hotel. It would be a good idea to come earlier for breakfast, Doing the saved us a lot of time, as we left we noted the large number of folks queuing for food. The interior of the hotel is a bit older, there was construction going on during the core hours of the working day, and...

"Cool"

"Breakfast and Bath were great!"

"Very convenient area with many options for transportation, dining, and shopping. However not sure if its a culture issue, but despite having housekeeping, my bed was never made during my 3 day stay (even though they left the clean robes on top of my sheets). But overall a positive experience.."

"Smooth check in. Friendly staff, clean bed, walkable to everything."

"Very quick and kind service when checked in. They showed us to our rooms and offered to help with our bags. Showed us where the emergency exits were as well and made themselves very accessible if we needed anything. Location was perfect and you could even access the subway from the basement level or shop without even going outside. Beds and pillows were comfortable. The room and bathroom were a good size and clean. Great hotel and experience staying with them. "

"Excellent location and very new hotel"

"Anticipating the cold weather in February, we booked this hotel because it was attached to JR Sapporo station and it didn't disappoint. The rooms are well appointed and cosy and the views outside to the snow covered streets were lovely. Being able to walk from our hotel straight to the snow festival site in Odori park without having to go outside was also a bonus, as was enjoying all the amazing shopping and dining that the area had to offer"

"Great views the onsen was a little too warm at 39 degrees "

"Solid hotel in an excellent location. Staff helpful & friendly "

"Great hotel close to a subway entrance. The staff were very friendly and helpful and provided info when asked. The rooms were very large which was appreciated - no complaints at all, would happily stay again!"

"A nice stay in this property for our first time in Sapporo. Odori Park is right across the road and it was magical in the winter snow. The room was of a good size, though the property seem a bit on the old side. Staff were less friendly compared to the other 3 hotels we stayed in during this long winter holiday trip. Not rude but more… clinical. Easy access to subway and buses, with plenty of convenience stores nearby. Overall not too bad of a stay."