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「In total it is a good accommodation. Good location and access, and kind staff. Wifi connection in the room was very weak.」

「Staff are always excellent, the room was superb and the bed very comfortable 」

「Excellent room clean and tidy」

「部屋も広さがあり、バスルームも快適でした。 朝食も大満足でした。」

「Had a good time 」

「Good venue friendly staff, clean tidy room, no complaints 」

「Last minute night away just what we needed. Lovely stay, would recommend if staying in the beautiful Richmond town.」

「Loved the property. It was beautifully decorated, and had everything you could possibly need. We have stayed with five star stays before, so this wasn’t the first time and won’t be the last. However the first staff member I spoke to on arrival at the Plough to collect the keys was nothing other than miserable!! Granted we did arrive 30 minutes early, but he was so dismissive of us. I don’t know whether I disturbed his precious time but he was most unpleasant. Took the shine off the stay. He...

「4星のホテルとしてはトイレ、シャワーが良くない。3星のランクではないか。レセプションとパブのカウンターが別にあれば良い。細い階段は荷物の多い場合は大変であろう。」

「Great food」

「Great staff, lovely atmosphere 」

「Stayed at the Buck few times & will happily stay again, great stay in the very pleasant location of Richmond 」