The hotel location is great, very convenient and close to airport. The room is clean, comfortable and new. The only things were quite disappointing were the information given by the staff. It is not that they are not helpful but they simply don't know how to communicate properly in English. For our experience, we ask for non smoking room but they assigned us in smoking floor. We asked for hair dryer since it stated in the web site that it is on request but we were charged 25,000 idr. When we borrowed it, the staff said that 25,000idr is for the deposit but on the check out day, it was charged. When we talked to hotel manager, she said it was miscommunication. So please make sure when you need anything whether you need to pay for it or not.