10/10 (非常に良い)
RAMEZ
家族旅行
2024 年 11 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great Hotel, very helpful staff and comfortable stay. We had to stay there for a long period of time as we get settled in Yalova. A big big thank you to Saja for being extremely helpful the entire time. She took care of all our needs, checked us in very punctually, ensured our 8 month baby was taken care of quickly. She not only helped us daily with any requests related to the hotel that we needed daily, but was also very helpful in helping us adjust to our new home in Yalova. Her exceptional customer service skills were a big reason of why we extended our stay for as long as we did at this hotel. Thank you again Saja.