4/10 (不満)
Madeleine T.
2025 年 4 月 11 日
気になった点 : 清潔度
Quirky Style, but Other Things Left a Bigger Impression
We booked this property for a girls' (early 40s!) weekend away, hoping for some rest and relaxation. Unfortunately, the experience fell short of expectations—especially considering the glowing Stayz reviews (we later found it listed on another booking site, where some reviews more closely reflected our experience).Before arrival, most of my communication with Julie focused on detailed instructions for using the shared driveway and managing difficult neighbour relations.Upon arrival, several large fans were running throughout the house. It soon became clear this was likely an attempt to mask a strong, unpleasant damp smell—particularly on the main and lower levels. The owner later claimed the fans were for hot summer days, but since it was raining during our stay, that explanation didn’t quite hold. The lower level, which has the only TV and a sofa bed we planned to use, was unusable due to the overpowering musty odour.Cleanliness was also disappointing. There were bugs in the main bathroom, centipedes in the lower (windowless) bathroom, and the floors appeared not to have been mopped for some time. The house clearly needed a deep clean.We shared this feedback directly with the owner but were incredibly disappointed with their response—especially given the 575 cleaning fee and premium pricing (3,559 for two nights including fees). Sadly, this property did not meet expectations, and we wouldn’t return or recommend it.
Madeleine T.
2025 年 3 月に 2 泊滞在