A great customer service from the confirmation of the booking to leaving. All staff are friendly and helpful, the room was clean and spacious. I think it was the little touches such as Zed coming round at breakfast time checking in with everyone that they are ok.
Kay
2024 年 10 月に 2 泊滞在
8/10 (良い)
Sally
2024 年 10 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sally
2024 年 10 月に 2 泊滞在
4/10 (不満)
Denis
カップルで旅行
2024 年 9 月 13 日
気になった点 : スタッフとサービス、施設のコンディションと設備
I knew there would be stairs to climb, but I didn’t expect it would be eight flights to our room. A warning would have been appreciated. There was a strong smell emanating from the bathroom although the bathroom was clean we had to keep the extractor fan going 24 hours a day to confine the smell to the bathroom. The sheets were too small for the mattress and kept rucking up. It would have been appreciated if we had some help lugging our luggage up and down the stairs no one was available. I am sure that others must have complained about the smell in the bathroom and am surprised nothing has been done about it.
Denis
2024 年 9 月に 4 泊滞在
8/10 (良い)
michael
カップルで旅行
2024 年 7 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Nice guesthouse with fantastic views on the doorstep,close to the beach and attractions,would use again although probably better not for those who struggle with walking.
michael
2024 年 7 月に 1 泊滞在
8/10 (良い)
Michael
2024 年 7 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Michael
2024 年 7 月に 1 泊滞在
8/10 (良い)
Richard
2024 年 7 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
My review
Well looked after, the bedroom had a nice character, however the bathroom en suite has had some sort of a make over but not to the best standard.
Richard
2024 年 6 月に 1 泊滞在
8/10 (良い)
EMMA
2024 年 6 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My top floor room with dormer window had great views out to sea - the payoff being 73 internal stairs in addition to the dozen from street level! I'd previously stayed at this property so was aware of the stairs and the property owner Emma also messaged me at the time of booking to check that there were no mobility issues.
After a minor issue around check-in times, I was able to quickly settle in and found my room to be clean and comfortable with good quality bedding and a generous refreshments tray. Supplementary heating was available if required but I found the room was toasty thanks to the afternoon sun.
Breakfast choices were made the previous evening and popped into a box in reception. Breakfast service ran smoothly with clear table allocations, a good supply of filter coffee, high quality items in my full English and branded cereals and preserves.
Overall, a pleasant stay and I would certainly stay again.
EMMA
2024 年 6 月に 2 泊滞在
10/10 (非常に良い)
Rebecca
カップルで旅行
2024 年 6 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a lovely short stay here, nothing too much trouble, had a great nights sleep, £3 parking permit was fantastic, breakfast was lovely
Rebecca
2024 年 6 月に 1 泊滞在
10/10 (非常に良い)
Darren
2024 年 5 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
More than 199 steps 😁
Excellent choice for a last minute visit to Whitby. Stunning views overlooking the sea and a perfect location for exploring everything Whitby has to offer. Super clean and modern room and lovely full English breakfast. Nothing at all to complain about. If you can mange the 199 steps you will be fine here 😁
Darren
2024 年 5 月に 1 泊滞在
6/10 (普通)
David
2024 年 5 月 28 日
気になった点 : 清潔度
Location of guest house was excellent but as for all such properties in this area car parking has to be paid for using discs or cards purchased from the property. The Riviera was OK but not as good as we were expecting based on the historic reviews.
David
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
宿泊されたお客様
グループ旅行
2024 年 5 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very welcoming hosts. Handy for the Whitby Pavilion
宿泊されたお客様
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Marc
2024 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great value for money
Great venue, easy and very cheap parking. Fantastic breakfast.
Marc
2024 年 5 月に 1 泊滞在
8/10 (良い)
Jan
2024 年 4 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Superb location
Jan
2024 年 4 月に 3 泊滞在
8/10 (良い)
Jeff
2024 年 4 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Jeff
2024 年 4 月に 1 泊滞在
8/10 (良い)
Karen
カップルで旅行
2024 年 3 月 28 日
良かった点 : スタッフとサービス、設備とサービス
A nice stay,great sea view,great location, lovely breakfast x
Karen
2024 年 3 月に 2 泊滞在
8/10 (良い)
Neil
2024 年 2 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Neil
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Joel
2024 年 1 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great value! Lovely view!
No complaints from me. Fantastic value, amazing view, fantastic location! Will definitely stay again!
Joel
2024 年 1 月に 1 泊滞在
8/10 (良い)
Mary
2023 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス
A reasonably priced guest house which is very convenient for the beach walk and the town centre. Very good choices at breakfast.
Parking is, maybe inevitably, a trial!
Mary
2023 年 12 月に 2 泊滞在
8/10 (良い)
Mavis
2023 年 12 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Mavis
2023 年 12 月に 2 泊滞在
10/10 (非常に良い)
jonathan
2023 年 12 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great little hotel with very friendly staff.
jonathan
2023 年 12 月に 4 泊滞在
10/10 (非常に良い)
William
2023 年 11 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great value
William
2023 年 11 月に 1 泊滞在
4/10 (不満)
susan
グループ旅行
2023 年 10 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very poor and unclean
The positives ….. bed was clean bath was clean.
Negatives ….. overall very unclean. Public toilet out of order. Staff unhelpful and rude. We were told breakfast was 9am - 10am arrived at 9:10 am to be told breakfast was finished. When we explained what we had been told at check in the response was “ in the twelve years we have had this hotel we have never said that !!!”
They then said they may be able to rustle us something up ….. it was terrible. Very poor food. Staff banging stuff down on the table obviously unhappy with us.
Coffee was undrinkable. Very dirty breakfast room.
Overall our experience was not good. Would definitely not return.
susan
2023 年 10 月に 1 泊滞在
6/10 (普通)
ROBERT
カップルで旅行
2023 年 10 月 15 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Facilities not up to a good standard. Cleanliness poor. Shower cubicle unclean with mould and limescale.
Sink not secure and matress like a beanbag. Staff brilliant and breakfast nice.Dining area floor not cleaned as fluff and dust in dame place for 2 days
ROBERT
2023 年 10 月に 2 泊滞在
10/10 (非常に良い)
David
2023 年 10 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Rivieta guest house Whitby
Very handy for town, my room looked out to see.Friendly staff and excellent breakfast,good choice. Parking was ok,it's disk zone but you can buy permit from them,my four days cost £2 for full stay. Would definitely go again
David
2023 年 10 月に 3 泊滞在
10/10 (非常に良い)
Susan
2023 年 10 月 11 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Fantastic stay!
Such a lovely place, would recommend it very highly. Room was lovely and clean with a spectacular sea view. Breakfast was gorgeous too! We got a parking permit for £2 from the owner, so parking was sorted for the whole of our stay. Will definitely be back. Whitby is an amazing place and here is duch a fantastic location.