I stood in the office to check in for 20 minutes, no one showed up. Two others came in after me and were also waiting to check in. It was hot, I had animals in my vehicle and there was no place to park in the shade. In the room, there was no shampoo, no blow dryer, no iron, and limited pillows. Each queen bed only had two pillows each, there were four of us and we all use two of the the pathetic, flat hotel pillows. When I called the front desk to request more pillows, I was informed I could only have two more. We ended up having to go to Walmart to buy a few pillows. The shower is only four feet off the bottom of the tub, we are all over four feet tall except for the 5 year old we had with us. The office charged my bank card twice. I had to go to the office upon check out and request they put my money back into my account. He said they didn't charge me twice, despite it being taken out twice, I had it up on my banking app and literally showed him, he still insisted they did not take it out twice. I had to call my bank and file a dispute, ONLY THEN did the funds get reversed. Horrible customer service, poor amenities. Will never stay here again.